SmartFlow Document Management Services has helped many organizations find the right solution for their customer communications needs. Read what the following high-profile organizations have to say about the benefits of SmartFlow's suite of services.

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Banking and Financial Services

National Bank of Canada

National Bank credits operational efficiency to SmartFlowTM Recover "New legislation recently took effect that required us to issue a new usage agreement to all our credit holders. Since this activity risked generating a large volume of mail returns to our processing centre, we decided to turn this hindrance into an opportunity to update our entire customer database. To this end, we called on the Canada Post SmartFlow Recover service. The use of SmartFlow Recover enabled us to update 21% of all the mail returns related to our mass mailing. In addition to updating our database, the solution helped us optimize the workload of our processing centre." "The results obtained using SmartFlow Recover during our last mailing to our entire customer database are pushing us to strongly consider using this solution with all our mailings, including account statements, customer communications and targeted promotions. (2008)" – Lucie Bourdages, Senior Manager, Product Management and Marketing, National Bank < Back to Testimonials

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