The value of SmartFlow Document Management Services

SmartFlowTM Document Management Services has helped many organizations find the right solution for their customer communications needs. Read what the following high-profile organizations have to say about the benefits of SmartFlow’s suite of services.


Banking and Financial Services

National Bank of Canada


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"New legislation recently took effect that required us to issue a new usage agreement to all our credit holders. Since this activity risked generating a large volume of mail returns to our processing centre, we decided to turn this hindrance into an opportunity to update our entire customer database."

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Communications

Rogers Communications

"We needed a user-friendly online billing application and Canada Post’s SmartFlow was the most flexible. The team also shared our vision of putting our customer needs first."

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TBayTel

TBayTel was looking to reduce costs associated with their more operative business services, such as production bill printing. By outsourcing both print and electronic billing to SmartFlow Send, the company was able to reduce the time and costs associated with software and print equipment and facilities, allowing them to focus on the core business.


Charitable & Non-profit

Canadian Wildlife Federation

Non-profit organizations of all kinds have always faced the dual challenges of fundraising and building their memberships. These challenges have become even more complex and daunting in recent years, driven by a number of factors.

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Wholesalers

Rexel Canada

Rexel Canada chose SmartFlow Send to help improve their billing services. This provided them with the ability to deliver customer invoices via fax, with print as the fail-safe method of delivery when faxes were non-deliverable. The results? Faster payments and fewer outstanding invoices, reduced production costs and overall customer satisfaction.


 
Wolseley Canada Inc.

Wolseley Canada Inc. chose SmartFlow Send to help improve their billing services. This provided them with the ability to deliver customer invoices via fax, with print as the fail-safe method of delivery when faxes were non-deliverable. The results? Faster payments and fewer outstanding invoices, reduced production costs and overall customer satisfaction.


Interested in learning more about SmartFlow services? Contact us today and a member of our SmartFlow team of specialists will be happy to answer any questions you may have.