Effective January 12, 2009

• Part A     Introduction
  •    Canada Post Corporation
  •    Introduction to the Canada Postal Guide
• Part B     General Information
  •    ABCs of Mailing
  •    Addressing Guidelines
  •    How to Set Up a Commercial Agreement with Canada Post
  •    Customer Service
  •    Customs Requirements
  •    Non-mailable Matter
  •    Service Standards
  •    Undeliverable Mail
• Part C     Domestic Products and Services
  •    Addressed Admail™
  •    Change of Address Service (Redirection)
  •    Collect on Delivery (C.O.D.)
  •    Expedited Parcel™
  •    Hold Mail
  •    Lettermail™
  •    Priority™ Next A.M.
  •    Registered Mail (Domestic)
  •    Regular Parcel™
  •    Unaddressed Admail™
  •    Xpresspost™
• Part D     Domestic Products and Services (with an Agreement)
  •    Addressed Admail™
  •    Business Reply Mail™
  •    Food Mail Program
  •    Incentive Lettermail™
  •    Key Service™
  •    Library Books
  •    Publications Mail™
  •    SmartFlow™ Document Management Services
  •    Unaddressed Admail™
  •    Xpresspost Certified™
• Part E     U.S.A. and International Products and Services
  •    Expedited Parcel™-USA
  •    International Parcel™ (Excluding U.S.A.)
  •    Letter-post™ (U.S.A. and International)
  •    Priority™ Worldwide
  •    Registered Mail (U.S.A. and International)
  •    Small Packet™ (U.S.A. and International)
  •    Xpresspost™-International
  •    Xpresspost™-USA
• Part F     U.S.A. and International Products and Services (with an Agreement)
  •    Commercial Expedited Parcel™-USA
  •    International Incentive Letter-post™
• Part G     Other Products and Services
  •    Air Stage Offices
  •    Canadian Forces Postal Service
  •    Government Mail Free of Postage
  •    International Reply Coupon
  •    Literature for the Blind
  •    Money Orders
  •    Philatelic Products
  •    Postal Boxes
• Part H     International Destination Listing
  • International Destination Listing
• Index