Canada

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Last updated: 2009-05-15

The following sections are covered in this chapter:

1 Parcel Services

1
Parcel Services

Table 1-1: Parcel Delivery Service Standards at a Glance


Delivery Area	Priority™ Next A.M.*	Xpresspost™	Expedited Parcel™	Regular Parcel™
Major Urban Centres
Local	next A.M.	next day	1 day	up to 2 days
Regional	next A.M.**	next day**	1 up to 3 days	3 up to 5 days
National	next A.M. up to 1 day**	2 days	2 up to 7 days	4 up to 9 days
Non-Major Urban Centres
Local	next A.M.	next day	1 day	2 days
Regional	next A.M. up to 2 days**	2 days**	up to 4 days	up to 6 days
National	next A.M. up to 3 days**	3 days**	up to 11 days	up to 12 days
Northern Regions and Remote Centres
Local	next A.M.**	next day	1 day	2 days
Regional	up to 5 days	up to 5 days	up to 6 days	up to 8 days
National	up to 7 days	up to 7 days	up to 13 days	up to 13 days

*	Business days only, between major urban centres. Some exceptions apply.

**	Some exceptions apply.

Maximum parcel size – Length: 2 m, Length + Girth: 3 m

Minimum parcel size – 100 mm x 70 mm x 1 mm

Abbreviations: PRI. A.M. = Priority™ Next A.M. XP = Xpresspost EP = Expedited Parcel RP = Regular Parcel

Table 1-2: Features, Options and Surcharge Prices


Category	PRI. A.M.	XP	EP	RP
Features, options and surcharges available to all Customers
Delivery Confirmation	Included
Signature	No charge option	$1.50
Signature Copy*	$7.25
Coverage for loss or damage**	Up to $100 Included			$1.05 per $100
Additional Coverage**	$1.05 per $100 (up to $5,000)
Collect on Delivery (C.O.D.)**	$7.00 (up to $25,000)
Redirection	Provided the addressee has filed a Change of Address Notification, and whenever possible, Canada Post will redirect the item to the new address, within Canada only.
Return to Sender	Items will be returned for a fee equal to the original postage paid for the item, less any option fee.
Oversize Item***	$7.50
Unpackaged Item***	$7.50
Mailing Tube Surcharge	$1.00

*	A signature image can be viewed, if available, at no charge by tracking your item at www.canadapost.ca

**	Some conditions and exceptions apply. Up to $100 included for Regular Parcel for contract Customers and Customers using EST or Ship-in-a-click.

***

The Unpackaged Item and Oversize Item Surcharges will not be combined. Customers mailing unpackaged items which are also oversize will only be charged a single fee of $7.50.

Table 1-3: Features, Options and Surcharge Prices


Category	PRI. A.M.	XP	EP	RP
Additional features, options and surcharges available to Contract Customers only
Card for Pick-up	No charge option (available only to Customers using EST or a third party shipping system)
On-Demand Pick-up Third-party On-demand Pick-up (Click here to view the list of available locations)	$3.50 per pick-up	$3.50 per pick-up (a minimum of 10 items is required)
Leave at Door	No charge option (available only to Customers using EST or a third party shipping system)
Do Not Safe Drop	No charge option (available only to Customers using EST or a third party shipping system)
Proof of Age Required (includes Signature)	$1.50
Proof of Identity with Data Transfer	$10.00
Scheduled Pick-up (weekly fee based on weekly volume) (Click here to view the list of available locations)	Up to 14 items: $15.00 15 to 120 items: $6.00 Over 120 items: No charge