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International Incentive Letter-post™ Key Support Documents

Service and
Price changes

Service Overview
International Incentive Letter-post
Customer Guide

Information you need to know to qualify and use the International Incentive Letter-post service.
Delivery Standards
Information on how long it will take for your International Incentive Letter-post items to be transported and delivered.
Postal Guide
Information on products and services offered by Canada Post for mailing within Canada, to the U.S.A. or to international destinations.
 
Mail Item Requirements
Addressing Guidelines
Information on how to properly address your mail items to ensure efficient processing.
 
Mail Preparation and Deposit Requirements
Container signage:
  1. This form should be printed on “green” paper and needs to be applied to the top of each USA & International Incentive Letter-post container to ensure the mail is routed properly.
  2. Insert two copies of your Order (Statement of Mailing) inside the container before pick-up.
Electronic Shipping Tools (EST) User Guide
Detailed support guide to assist you in completing and submitting your electronic Orders.
On-demand Pick-up Service
Pick-up is available for International Incentive Letter-post (Premium, Per Item and Standard) customers at no additional charge, in certain locations. To arrange for pick-up, call 1-888-550-6333.



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