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Notice to Canada Post Customers – Temporary Suspension of Service Guarantees

June 28, 2011 - As indicated on Canada Post’s web-based tracking system, service delivery guarantees were suspended during the recent labour disruption. While mail service was resumed on June 27, Canada Post informs customers that delays may be experienced on some of our services. Canada Post is currently dealing with a significant backlog of packages to move through its system and prioritizing our operations, in order to minimize service impacts and bring service levels back to normal as quickly as possible. As a result, all service guarantees are temporarily suspended until further notice. We hope to restore our guarantees as soon as possible.