You are currently visiting our Basic Site. This site is used for low-bandwidth connections, mobile devices and alternative browsers.
To restore the graphics and layout, return to the Standard Site.

Skip Navigation

Welcome! Save time! Sign up | Registered users: Sign in

Introducing… Business Reply Mail Improvements

Canada Post is proud to introduce improvements to our Business Reply Mail (BRM) service

What’s changing?

Starting in Winnipeg in January 2011, customers will have the ability to reconcile their daily BRM items with an online “Daily Counts” report.  Packing slips will no longer be produced and will be replaced by the online “Daily Counts” reports.

Why are we doing this?

The Postal Transformation Program investment in new equipment and technology provides us with an opportunity to improve the handling of BRM within our plants.

Our new equipment and technology enables: What does this mean for you?
More efficient processing of your BRM Faster delivery times
Simplified addressing Enables multiple BRM accounts for the same address
Future tracking of campaign responses by originating city BRM visibility through new online reporting and analysis capabilities

Have a closer look at the changes

Is there anything I need to do to prepare?

A Closer Look at the BRM improvements

Benefit

Changes

Results
Improve Ease of Use Replace paper packing slips with online reports
BRM items to include a “date stamp”
  • Large volume receivers of BRM will continue to receive BRM in separated bundles.
  • Small volume receivers of BRM will receive BRM mixed with their other mail.
  • Customer to reconcile to online report based on date stamp on BRM pieces.
Remove phantom addressing A new, more sophisticated barcode will allow for billing and sorting right to the “true” delivery address. The new barcode will be rolled out seamlessly through the online artwork tool.
Weekly billing option Provide large customers the option of weekly billing
Business Reply Mail Visibility Provide visibility into BRM induction points “Origin Pass” report – visibility to incoming mail and campaign response by city
Improve Accessibility Remove need for Postal Boxes to separate billing This new process will enable multiple BRM accounts per single address. Requires new sophisticated barcode. (Coming soon!)
Improve Responsiveness Accelerate delivery times by getting BRM to letter carriers faster BRM delivery times will be at least one day faster by sending the mail right to delivery and not having to process it manually.

When will I see these improvements?

These changes are part of Postal Transformation and will be implemented in your area with the introduction of new letter sorting equipment in your Mail Processing plant.  The roll out begins with the implementation of automated BRM processing in Winnipeg in January 2011.   

You can always check the latest implementation schedule.