Prepaid shipping envelopes
Prepaid envelopes are available for:
- Priority™ and Xpresspost™ (within Canada)
- Xpresspost Certified for sensitive documents (within Canada)
Option 1: Use our envelopes and labels
Prepaid envelopes with pre-affixed label and bar code are recommended if you are a small or medium-sized business, or a larger organization with field staff. They cannot be used if you create shipping labels with Electronic Shipping Tools.**
- Includes pre-affixed shipping label to be addressed manually.
- Includes tracking bar code.
- Includes receipt for your records.
Option 2: Use our envelopes and your labels
Prepaid envelopes without pre-affixed label and bar code are recommended if you are a larger shipper and/or use Electronic Shipping Tools to purchase shipping labels or use manual bar-coded shipping labels.
- Create shipping labels electronically using Electronic Shipping Tools and take advantage of the address book feature.
- Create shipping labels manually and distribute them to satellite offices and authorized users.
* Available only for shipping documents of no commercial value.
** You cannot use EST to create shipping labels for prepaid envelopes. You can use EST to process the billing and pickup of prepaid envelopes with pre-affixed labels and bar codes.
You can use prepaid labels if you are a commercial customer and have signed an agreement for prepaid products. They are valid when you use the following services to send items up to 5 kg to regional and national destinations:
- Expedited Parcel™ service within Canada
Read more about prepaid labels or contact your Canada Post representative.
Choose prepaid shipping envelopes and labels and automatically get these features:
- On-time delivery guarantee.*
- Delivery confirmation and the ability to track your items online.
- Coverage up to $100 for loss or damage (shipments within Canada only).
*Delivery standards are within business days for items sent between most major urban centres and are dependent upon origin and destination. All Canada Post services (including without limitation, delivery guarantees) are subject to terms and conditions.
Would you like a signature upon delivery? A signature option is available at no additional charge for Priority Simply check the option box on the envelope or label.
For Xpresspost services in Canada you can buy convenient signature option stickers to use with your prepaid shipping envelopes. Choose:
- Sheets of 25 for large volume use.
- 3-pack for occasional use.
For Priority, Xpresspost or Expedited Parcel prepaid shipping labels, you must request the signature option when you place an order for the labels.
Note: Stickers are not required if you use Electronic Shipping Tools to create labels for prepaid shipping envelopes.
- Available to commercial customers with access to "account" as a method of payment.
- Pickup occurs on business days at regularly scheduled times, or on demand when you need it.
- The scheduled pickup fee is based on the volume you ship—it's free if you ship more than 120 items per week!
- A standard fee for on-demand pickup applies. A minimum number of pieces may be required.
Learn more about pickup.
Specifications for prepaid envelopes
Note: article numbers are for ordering purposes.
260 x 159 mm
(10.2 x 6.3 in.) maximum weight:
500 g (1.1 lb.)
318 x 241mm
(12.5 x 9.4 in.)
500 g (1.1 lb.)
15 mm * Domestic products only
390 x 295 mm
(15.4 x 11.6 in.)
1 kg (2.2 lb.)
260 x 194 mm
(10.2 x 7.6 in.)
500 g (1.1 lb.)
378 x 320 mm
(14.9 x 12.6 in.)
1.36 kg (2.9 lbs)
|Cushion Envelope Standard
|Cushion Envelope Pack
|National|| 102203 *
|102209 *||102211 *|
500 g (1.1 lb.)
380 x 240 mm
(14.9 x 9.4 in)
500 g (1.1 lb.)
* Option 1: Prepaid envelope with pre-affixed label and bar code.
** Option 2: Prepaid envelope to be used with EST or manual bar-coded shipping label.
Note: U.S.A. and international prepaid envelopes are only for documents of no commercial value. Each country defines documents differently. Please consult the destination country entry in your postal guide for specifics.
Specifications for prepaid bar-coded labels
Prepaid bar-coded labels are available for Priority, Xpresspost and Expedited Parcel shipments within Canada.
|Weight Range||Maximum dimensions (L x W x H)|
|Up to 1.36 kg (2.9 lb.)||Up to 3,220 cm3 (196.4 in.3)|
|Up to 5 kg (11 lb.)||Up to 30,000 cm3 (1,830.3 in.3)|
Learn more about prepaid labels.
Strengthen your brand by advertising on your prepaid shipping envelopes
The Brand-It™ program allows you to add artwork, logos, words, and other graphics to Priority and Xpresspost prepaid envelopes for use within Canada or to the United States. You can boost your company's profile and capture the attention of customers before they even open the envelope.
You have 2 options for personalizing your prepaid envelopes:
Add your branding to existing Priority and Xpresspost prepaid envelopes (not applicable to Xpresspost cushion envelopes).
Minimum order: 500
Standard customized branding
This made to order service gives you access to a wider printing area for your artwork and information on Priority and Xpresspost prepaid envelopes.
Minimum order: 10,000
Note: Your order can be a split run of national, regional, and U.S.A. envelopes of the same size (some conditions apply). You can also customize other non-standard prepaid products (some conditions apply). Contact a Canada Post representative for more details.
How to order
To take advantage of this unique service, all you need is creative, camera-ready artwork. We can help you complete the print request form and provide detailed specifications for the production of your envelopes. Manufacturing time is approximately 6 to 8 weeks for overprint branding, and 15 weeks for customized branding orders. Exceptions and conditions apply. Contact your Sales Representative or call 1-866-757-5480 for more information.
Shipping rates for prepaid envelopes are based on destination and the type of service you choose. For prepaid labels, weight limits also apply.
To order prepaid envelopes or labels*:
- Visit our online store.
- Call Customer Service at 1-877-632-6347.
- Contact your Canada Post representative.
You can also visit your local Post Office to purchase value packs of prepaid envelopes at a special price.
Get volume discounts if you regularly ship using prepaid envelopes or labels. Call
1-866-757-5480 for more information.
Note: Minimum order quantities apply for prepaid products.
Shipping is simple
Whether you access prepaid products online or in person at one of our 6,600 Post Offices, they're always easy to use. Prepaid items can be dropped off at any Canada Post-approved postal facility or picked up as part of a pickup service. Xpresspost prepaid items can also be dropped off in any street letter box in Canada.
Need help? Contact us and we'll gladly answer your questions.