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What's included
Priority™ service is the best choice for time sensitive documents and parcels. Enjoy peace-of-mind knowing that your urgent items will arrive at the fastest speed possible.
Choose Priority service and automatically get these features:
*Delivery standards are within business days for items sent between most major urban centres and are dependent upon origin and destination. All Canada Post services (including without limitation, delivery guarantees) are subject to terms and conditions.
Learn more about delivery standards and regions.
What's extra
Add these options for a fee:
- Increase coverage up to $5,000 for loss or damage.
- Collect on delivery (COD) up to $25,000.
Read the full list of features and options.
Request a parcel pickup online
Submit a one-time on-demand request or set up regularly scheduled pickups—all online.
Learn more about pickup.
Priority specifications
Your Priority documents and parcels must meet our size and weight specifications.
| Length: | Longest side of your item |
| Width: | Depth of your item |
| Height: | Thickness of your item |
| Girth: | Distance around your item Girth = (width + height) x 2 |
| Length | Width | Height | Weight | |
|---|---|---|---|---|
| Minimum | 10 cm | 7 cm | 1 mm | - |
| Maximum | Length = 2 m Length + Girth = 3 m |
30 kg | ||
Rates & prices
Shipping rates are based on the origin, destination, weight and dimensions of your item, and the options you choose. Find a rate for your item now. Buy Priority service online using our Electronic Shipping Tools or in person at any Post Office.
Discounts
- Save 5% when you join our VentureOne™ program for small businesses.
- Get volume discounts if you regularly ship large quantities. Call 1-866-757-5480 for more information.
- Get an additional 3% discount when you use our Electronic Shipping Tools to prepare and pay for your shipments.
Shipping is simple
Whether you buy Priority service online or at one of our 6,600 Post Offices, it's easy to use. And because every single Priority item has delivery confirmation and signature included, you can check the delivery status of your shipment and view the recipient's signature online anytime. You can even get the latest tracking information sent directly to your inbox or wireless device.
Prepaid envelopes and labels—buy now, use anytime
Priority service is also available in convenient prepaid shipping envelope or label formats. They feature flat rate pricing and can be purchased in advance and then used whenever you need them. You can buy prepaid shipping products:
To order prepaid shipping products:
- Visit our online store.
- Call Customer Service at 1-877-632-6347.
- Contact your Canada Post representative.
Non-prepaid convenience envelopes
Do you prefer 'pay-as-you-go' shipping? Order our non-prepaid Flexipack™ envelopes. They're free—so you only pay for shipping when you purchase your shipping labels. Contact your Canada Post representative for more details.
Support
Need help? Contact us and we'll gladly answer your questions.
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