Changes effective January 16, 2012 and other important reminders

The price and service changes noted below were implemented to Regulated and non-Regulated Transaction Mail and Direct Marketing services on January 16, 2012. Additionally, other recent or upcoming changes of interest to customers are also noted. The posting of the January 2012 changes on July 25, 2011 reflects Canada Post's continuing efforts to respond to customers' requests for a predictable and manageable environment for price and service changes.

The information in this "Overview of Changes" is for information purposes only and should not be regarded or relied upon as legal advice or opinion.

While no substantial changes other than those noted in this Overview of Changes are anticipated, we continue to review and update the Customer Guides, Mail Preparation and Presortation Guides and Postal Standards.

Transactional Mail and Direct Marketing Services

Price and service changes are summarized for the following. Select the service name for details:

• Customer Guides Summary of Changes
• Mail Preparation and Presortation Guides and Postal Standards Guides Changes
• Lettermail™
• Registered Mail
• Incentive Lettermail™
• U.S.A. and International Letter-post™
• Addressed Admail™
• Business Reply Mail™
• International Business Reply Mail™
• Publications Mail™
• Unaddressed Admail™
• Change of Address
• Hold Mail
• Postal Boxes

Frequently asked questions about these changes are available.

Customer Guides are documents that form part of your Agreement with Canada Post. No substantial changes to these documents were made other than those required to implement the changes noted in the respective Overview of Changes below.

All the 2012 Customer Guides were posted online November 18, 2011. Changes to the 2012 Customer Guides include:

• A highlights page indicating where changes have been made.
• Continuation of previous years' efforts for content amalgamation.
• Any changes required to implement the approved 2012 service changes.
• Clarification throughout each guide to improve understanding.

Refer to the Important Updates section, conveniently located at the beginning of each Customer Guide for a listing of the changes and quick links to the revised sections.

Mail Preparation and Presortation Guides are documents that form part of your Agreement with Canada Post.

On November 18, 2011, Canada Post released the following updated Guides, which came into effect on January 16, 2012.

Mail Preparation and Presortation Guides

• Machineable Presort
• Machineable Mail
• Letter Carrier Presort (LCP)
• NDG Presort
• Lettermail Presort
• Unaddressed Admail
• Brick-Piling

Postal Standards Guides

• Machineable Mail
• Non-machineable Addressed Admail
• Non-machineable Publications Mail
• Lettermail

Refer to the Important Updates section, conveniently located at the beginning of the Guides for a listing of the 2012 changes to the Guides and quick links to the revised sections.

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Price changes to our regulated services (Government approved)

Canada Post continues to maintain and improve a universal postal service to all Canadians, while remaining self-sufficient and relevant as an economic enabler of Canadian business. We are committed to providing you with services that help you grow your business and stay connected with your customers. These price increases are needed to ensure we continue to provide you with the high level of service you have come to expect from us.

In 2009, Canada Post requested and received approval from the Federal Government to establish the postal price for domestic letters weighing 30 g or less for a five-year period beginning January 11, 2010. As a result the domestic Lettermail price for items weighing 0-30 g increased by two cents to 61 cents effective January 16, 2012.

Price changes to our regulated services

The following price changes to our other regulated services came into effect January 16, 2012 following Government approval.

* Medium Lettermail is only available to consumers

** The domestic Standard (S/L) Lettermail (up to 30g) price increases over the next two years have been approved as follows: $0.63 in 2013 and $0.65 in 2014.

Lettermail Changes

• REMINDER – Offering More Solutions – Allowing the Induction of Mailings Using Cardboard Containers in Conjunction with Canada Post-Supplied Containers

  In an effort to minimize the costs of purchasing alternative equipment due to shortages of Canada Post containers during peak times, you can induct your mailings using cardboard lettertainers or cardboard boxes in conjunction with Canada Post-supplied lettertainers or flats tubs. You may vary the type of containers used (hardsided containers, cardboard lettertainers, cardboard boxes or brick-piled pallets), provided the same type of container is used for each destination facility or within each shipping unit.

  Note: Please ensure your cardboard boxes meet the requirements outlined in the applicable Mail Preparation and Presortation Guide.

• COMING SOON – New Payment Options for Customers with Commercial Accounts Using Postal Boxes

  With this convenient centralized billing payment option, you will:

  • Save time and better manage your Postal Box rentals
  • Pay your Postal Box rental fees through your Canada Post billing account
  • Conveniently setup and renew Postal Boxes without having to travel to each Post Office where the boxes are held
  • Avoid potential interruption of service from missing your renewal
  • View details of all Postal Box rentals on your Canada Post commercial invoice

  Find out if you qualify!

Registered Mail

Registered Mail Price Changes

Effective January 16, 2012, the price for the domestic Registered Mail service increased by 15 cents (1.9% increase), from $8.10 to $8.25 (excluding postage).

USA and International Registered Mail Price Changes

Effective January 16, 2012, the price for the USA and International Registered Mail service increased by 55 cents (3.9% increase), from $13.95 to $14.50 (excluding postage).

The Advice of Receipt option increased by 5 cents (2.9%) from $1.75 to $1.80.

Incentive Lettermail Price Changes

There were price increases to the Incentive Lettermail™ service effective January 16, 2012. For details refer to the 2012 Lettermail Price Sheet.

2012 Incentive Lettermail Customer Guide

The 2012 Incentive Lettermail Customer Guide was posted online on November 18, 2011.

Incentive Lettermail Summary of Changes

The Incentive Lettermail Overview of Changes provides details on the following changes to Incentive Lettermail that came into effect January 16, 2012, as well as important reminders.

• UPDATE – Address Accuracy Transition Period for Excluded Business Addresses Extended to January 2013

  In January 2011, Canada Post introduced Point of Call Address Data, which is now used in Address Accuracy software for validating and correcting mailing lists and generating a Statement of Accuracy (SOA).

  In response to your requests, the transition period for excluded large urban business addresses has been extended to January 2013. This means you have more time to correct these addresses before they’re considered invalid and counted against your Statement of Accuracy report. However, the transition period excluded multi-unit residential apartment addresses ended January 13, 2012.

• NEW (JAN. 16, 2012) – Addressing Guidelines Simplified

  Look for improvements made throughout the Addressing Guidelines.

• NEW (JAN. 16, 2012) – Tips to Avoid Common Errors Affecting Machineable Read Rates

  Readability requirements ensure Canada Post’s automated equipment can find and read the address on each of your mail items. To avoid machineable read rate adjustments*, we have identified some of the most common errors that lead to read rate adjustments or surcharges.

• REMINDER – Importance of Using Current Delivery Mode Code Data

  The Delivery Mode Audit Code (DMAC) is an integral part of the Delivery Mode Code (DMC). Approximately every thirty days Canada Post issues new data files containing updated DMCs for any changed or new urban mailing addresses and delivery routes. In 2012, we will be restructuring many delivery routes as we continue to implement our new delivery model as part of our Postal Transformation project. To that end we wish to remind you about the criticality and importance of applying the current and valid Delivery Mode Codes to your mailing and coordinating them with your mailing drop dates.

• REMINDER (JAN. 16, 2012) – Modifying Machineable Specifications to Add Value to Your Mailings

  To provide you with more flexibility when creating your mail items and to align with the capabilities of Canada Post’s new automated equipment, the following specification changes were made to the Machineable Postal Standards guide for Standard/Short and Long (S/L) Incentive Lettermail, specific to:

  • the Quiet Zone for barcoding on the front of the item,
  • graphic placement,
  • allowable types of fonts
  • the minimum paper weight for cards, and
  • NEW – 'matte' coating for Machineable items is now acceptable!

  Refer to the “Modifying Machineable Specifications to Add Value to Your Mailings” insert.

• REMINDER – Acquisition Admail Mover Selects

  In June 2011, new mover selects were added to the Acquisition Admail service:

  • New Addresses - reach newly constructed residential addresses that have just started to receive mail delivery with confirmed occupancy. Canada Post registers over 120,000 new residential addresses every year, including new subdivisions and condominiums.
  • New Occupants - target addresses that have just experienced a recent transition in occupancy. Canada Post registers over 300,000 residential changes each year.
  • New Addresses and New Occupants selects allow you the ability to time your mailings to the move date with recency selects.

  Learn more about this exciting product offering

• REMINDER – Allowing the Induction of Mailings Using Cardboard Containers in Conjunction with Canada Post-Supplied Containers

  In an effort to minimize the costs of purchasing alternative equipment due to shortages of Canada Post containers during peak times, you can induct your mailings using cardboard lettertainers or cardboard boxes in conjunction with Canada Post-supplied lettertainers or flats tubs. You may vary the type of containers used (hardsided containers, cardboard lettertainers, cardboard boxes or brick-piled pallets), provided the same type of container is used for each destination facility or within each shipping unit.

  Note: Please ensure your cardboard boxes meet the requirements outlined in the applicable at Mail Preparation and Presortation Guide

• COMING SOON – New Payment Options for Customers with Commercial Accounts Using Postal Boxes

  With this convenient centralized billing payment option, you will:

  • Save time and better manage your Postal Box rentals
  • Pay your Postal Box rental fees through your Canada Post billing account
  • Conveniently setup and renew Postal Boxes without having to travel to each Post Office where the boxes are held
  • Avoid potential interruption of service from missing your renewal
  • View details of all Postal Box rentals on your Canada Post commercial invoice

  Find out if you qualify!

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U.S.A. and International Letter-post Price Changes

There were price increases to the U.S.A. and International Letter-post services effective January 16, 2012. For details refer to the 2012 U.S.A. and International Letter-post Price Sheet.

Addressed Admail Price Changes

There were price increases to the Addressed Admail™ and Dimensional Addressed Admail services effective January 16, 2012. For details refer to the 2012 Addressed Admail Price Sheet.

2012 Addressed Admail Customer Guide

The 2012 Addressed Admail Customer Guide was posted online on November 18, 2011.

Addressed Admail Summary of Changes

The Addressed Admail Overview of Changes provides details on the following changes to Addressed Admail that came into effect January 16, 2012, as well as important reminders.

• UPDATE – Address Accuracy Transition Period for Excluded Business Addresses Extended to January 2013

  In January 2011, Canada Post introduced Point of Call Address Data, which is now used in Address Accuracy software for validating and correcting mailing lists and generating a Statement of Accuracy (SOA).

  In response to your requests, the transition period for excluded large urban business addresses has been extended to January 2013. This means you have more time to correct these addresses before they’re considered invalid and counted against your Statement of Accuracy report. However, the transition period excluded multi-unit residential apartment addresses ended effective January 13, 2012.

• NEW (JAN 16, 2012) – Container Consolidation No Longer Required for Level 2 – City for Machineable Presort Containers

  SERP (presortation software) no longer consolidates to Level 2 – City. The acceptable levels of containerization are:

  1. NPS Level 1 – Delivery Facility (DF)
  2. NPS Level 3 – Distribution Centre Facility (DCF)
  3. NPS Level 4 – Forward Consolidation Point (FCP)
  4. Residue.

  This change applies only for Machineable Presort containers. Machineable Presort shipping units will still be consolidated to the 5 levels, including Level 2 – City. This change is not applicable to Letter Carrier Presort (LCP) mailings.

• NEW (JAN. 16, 2012) – Addressing Guidelines Simplified

  Look for improvements made throughout the Addressing Guidelines.

• NEW (JAN. 16, 2012) – Simplified NDG Presort Mail Preparation Guide

  Look for improvements made throughout the NDG Presort Mail Preparation Guide

• NEW (JAN. 16, 2012) – Tips to Avoid Common Errors Affecting Machineable Read Rates

  Readability requirements ensure Canada Post’s automated equipment can find and read the address on each of your mail items. To avoid machineable read rate adjustments*, we have identified some of the most common errors that lead to read rate adjustments or surcharges.

• NEW (JAN. 16, 2012) – Modifying Machineable Specifications to Add Value to Your Mailings

  To provide you with more flexibility when creating your mail items and to align with the capabilities of Canada Post’s new automated equipment, the following specification changes were made to the Machineable Postal Standards guide for Standard/Short and Long (S/L) Addressed Admail specific to:

  • the Quiet Zone for barcoding on the front of the item,
  • graphic placement,
  • allowable types of fonts
  • the minimum paper weight for cards, and
  • NEW - 'matte' coating for Machineable items is now acceptable!

  Refer to the “Modifying Machineable Specifications to Add Value to Your Mailings” insert.

• REMINDER - Allowing the Induction of Mailings Using Cardboard Containers in Conjunction with Canada Post-Supplied Containers

  In an effort to minimize the costs of purchasing alternative equipment due to shortages of Canada Post containers during peak times, you can induct your mailings using cardboard lettertainers or cardboard boxes in conjunction with Canada Post-supplied lettertainers or flats tubs. You may vary the type of containers used (hardsided containers, cardboard lettertainers, cardboard boxes or brick-piled pallets), provided the same type of container is used for each destination facility or within each shipping unit.

  Note: Please ensure your cardboard boxes meet the requirements outlined in the applicable Mail Preparation and Presortation Guide

• REMINDER – Importance of Using Current Delivery Mode Code Data

  The Delivery Mode Audit Code (DMAC) is an integral part of the Delivery Mode Code (DMC). It is the visible reference on a mail item that identifies the version of data used for mail presortation. Approximately every thirty days Canada Post issues new data files containing updated DMCs for any changed or new urban mailing addresses and delivery routes. In 2012, we will be restructuring many delivery routes as we continue to implement our new delivery model as part of our Postal Transformation project. To that end we wish to remind you about the criticality and importance of applying the current and valid Delivery Mode Codes to your mailing and coordinating them with your mailing drop dates.

• REMINDER – Acquisition Admail Mover Selects

  In June 2011, new mover selects were added to the Acquisition Admail service:

  • New Addresses - reach newly constructed residential addresses that have just started to receive mail delivery with confirmed occupancy. Canada Post registers over 120,000 new residential addresses every year, including new subdivisions and condominiums.
  • New Occupants - target addresses that have just experienced a recent transition in occupancy. Canada Post registers over 300,000 residential changes each year.
  • New Addresses and New Occupants selects allow you the ability to time your mailings to the move date with recency selects.

  Learn more about this exciting product offering

• FINAL REMINDER (JAN. 16, 2012) – Eliminating Bags as a Containerization Option for Addressed Admail and Publications Mail

  As per the initial letter sent to all Addressed Admail and Publications Mail customers in September 2009, Canada Post no longer accepts mailings inducted in bags effective January 16, 2012. We recommend you transition from bags to more efficient container options such as Canada Post-supplied lettertainers and flats tubs, Cardboard Lettertainers, customer-supplied cardboard boxes, or brick-piling on pallets/monotainers. Bags are no longer available for ordering as of December 31, 2011.

  Refer to the “Key Mail Preparation and Presortation Requirements for Alternate Container Options”.

• COMING SOON – New Payment Options for Customers with Commercial Accounts Using Postal Boxes

  With this convenient centralized billing payment option, you will:

  • Save time and better manage your Postal Box rentals
  • Pay your Postal Box rental fees through your Canada Post billing account
  • Conveniently setup and renew Postal Boxes without having to travel to each Post Office where the boxes are held
  • Avoid potential interruption of service from missing your renewal
  • View details of all Postal Box rentals on your Canada Post commercial invoice

  Find out if you qualify!

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Business Reply Mail Price Changes

There were be price increases to Business Reply Mail™ and International Business Reply Mail™ effective January 16, 2012. For details refer to the 2012 Business Reply Mail Price Sheet.

2011 Business Reply Mail Customer Guide

The 2012 Business Reply Mail Customer Guide was posted online on November 18, 2011.

Business Reply Mail Summary of Changes

The Business Reply Mail Overview of Changes provides details on the following changes to Business Reply Mail that came into effect January 16, 2012, as well as important reminders.

• UPDATE (JAN. 16, 2012) – Modifying Machineable Specifications to Add Value to your Mailings

  The following changes now apply to the Business Reply Mail service:

  • the Quiet Zone (VES barcode area) on the back of the item is mandatory
  • reduce the Quiet Zone for barcoding on the front of the item from 19 mm high by 150 mm long to 19 mm high by 105 mm long measured from the bottom right edge
  • "Matte" coating for machineable items is now acceptable.

  The new minimum paper weight for cards from 135 gm² to 160 gm² has been postponed until July 31, 2012.

  Refer to the “Modifying Machineable Specifications to Add Value to Your Mailings” PDF.

• UPDATE (JAN. 16, 2012) - Additional Business Reply Mail Sites have been Automated

  In January, Canada Post introduced improvements to our Business Reply Mail (BRM) service. With the recent implementation of new equipment and technology, we have automated the BRM sorting and billing processes in Winnipeg, Halifax, Montreal/Quebec, Regina, Hamilton, Saskatoon, Toronto and Saint John.

  2012 is shaping up to be another exciting year for BRM improvements. Starting with St. John’s in late January, the cross-country roll out will continue with implementations in Edmonton, London, Calgary and Ottawa.

  In the New Year, we will also launch the much anticipated BRM barcode. Customers in areas where the Business Reply Mail sorting and billing processes have been automated will be encouraged to update their artwork to include this new barcode. Business Reply Mail automation will also be launched in additional plants over the next few years as we continue to roll out new equipment.

  Learn more about these changes and the new barcode.

• COMING SOON – New Payment Options for Customers with Commercial Accounts Using Postal Boxes

  With this convenient centralized billing payment option, you will:

  • Save time and better manage your Postal Box rentals
  • Pay your Postal Box rental fees through your Canada Post billing account
  • Conveniently setup and renew Postal Boxes without having to travel to each Post Office where the boxes are held
  • Avoid potential interruption of service from missing your renewal
  • View details of all Postal Box rentals on your Canada Post commercial invoice

  Find out if you qualify!

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Publications Mail Price Changes

There were price increases to Publications Mail™ effective January 16, 2012. For details refer to the 2012 Publications Mail Price Sheet.

2011 Publications Mail Customer Guide

The 2012 Publications Mail Customer Guide was posted online on November 18, 2011.

Publications Mail Summary of Changes

The Publications Mail Overview of Changes provides details on the following changes to Publications Mail that came into effect January 16, 2012, as well as important reminders.

• NEW (JAN. 16, 2012) - Withdrawing the one gatefold limitation on unwrapped Publications Mail items until further notice

  The July 2011 Rate and Service Changes letter announced the introduction of a specification that was looking to limit a Publications Mail “gatefold” (described as an extension of a publication cover that is less than a full page in width on the front and/or back) to one cover (either on the front or the back of the item). The specification has been withdrawn until further notice.

  Should the decision be made to re-introduce the specification change in the future, Canada Post will work with the industry to assess the impact of such a change and work to develop an integrated transition strategy.

• UPDATE – Address Accuracy Transition Period for Excluded Business Addresses Extended to January 2013

  In January 2011, Canada Post introduced Point of Call Address Data, which is now used in Address Accuracy software for validating and correcting mailing lists and generating a Statement of Accuracy (SOA).

  In response to your requests, the transition period for excluded large urban business addresses has been extended to January 2013. This means you have more time to correct these addresses before they’re considered invalid and counted against your Statement of Accuracy report. However, the transition period excluded multi-unit residential apartment addresses ended effective January 13, 2012.

• NEW (JAN. 16, 2012) – Addressing Guidelines Simplified

  Look for improvements made throughout the Addressing Guidelines

• NEW (JAN. 16, 2012) – Simplified NDG Presort Mail Preparation Guide

  Look for improvements made throughout the NDG Presort Mail Preparation Guide

• NEW (JAN. 16, 2012) – Tips to Avoid Common Errors Affecting Machineable Read Rates

  Readability requirements ensure Canada Post’s automated equipment can find and read the address on each of your mail items. To avoid machineable read rate adjustments*, we have identified some of the most common errors that lead to read rate adjustments or surcharges.

• REMINDER (JAN. 16, 2012) – Modifying Machineable Specifications to Add Value to Your Mailings

  To provide you with more flexibility when creating your mail items and to align with the capabilities of Canada Post’s new automated equipment, the following specification changes were made to the Machineable Postal Standards guide for Standard/Short and Long (S/L) Publications Mail specific to:

  • the Quiet Zone for barcoding on the front of the item,
  • graphic placement,
  • allowable types of fonts
  • the minimum paper weight for cards, and
  • NEW - 'matte' coating for Machineable items is now acceptable!

  Refer to the “Modifying Machineable Specifications to Add Value to Your Mailings” insert.

• REMINDER - Allowing the Induction of Mailings Using Cardboard Containers in Conjunction with Canada Post-Supplied Containers

  In an effort to minimize the costs of purchasing alternative equipment due to shortages of Canada Post containers during peak times, you can induct your mailings using cardboard lettertainers or cardboard boxes in conjunction with Canada Post-supplied lettertainers or flats tubs. You may vary the type of containers used (hardsided containers, cardboard lettertainers, cardboard boxes or brick-piled pallets), provided the same type of container is used for each destination facility or within each shipping unit.

  Note: Please ensure your cardboard boxes meet the requirements outlined in the applicable Mail Preparation and Presortation Guide

• REMINDER – Importance of Using Current Delivery Mode Code Data

  The Delivery Mode Audit Code (DMAC) is an integral part of the Delivery Mode Code (DMC). It is the visible reference on a mail item that identifies the version of data used for mail presortation. Approximately every thirty days Canada Post issues new data files containing updated DMCs for any changed or new urban mailing addresses and delivery routes. In 2012, we will be restructuring many delivery routes as we continue to implement our new delivery model as part of our Postal Transformation project. To that end we wish to remind you about the criticality and importance of applying the current and valid Delivery Mode Codes to your mailing and coordinating them with your mailing drop dates.

• REMINDER – Acquisition Admail Mover Selects

  In June 2011, new mover selects were added to the Acquisition Admail service:

  • New Addresse - reach newly constructed residential addresses that have just started to receive mail delivery with confirmed occupancy. Canada Post registers over 120,000 new residential addresses every year, including new subdivisions and condominiums.
  • New Occupants - target addresses that have just experienced a recent transition in occupancy. Canada Post registers over 300,000 residential changes each year.
  • New Addresses and New Occupants selects allow you the ability to time your mailings to the move date with recency selects.

  Learn more about this exciting product offering

• FINAL REMINDER (JAN. 16, 2012) – Eliminating Bags as a Containerization Option for Addressed Admail and Publications Mail

  As per the initial letter sent to all Addressed Admail and Publications Mail customers in September 2009, Canada Post no longer accepts mailings inducted in bags effective January 16, 2012. We recommend you transition from bags to more efficient container options such as Canada Post-supplied lettertainers and flats tubs, Cardboard Lettertainers, customer-supplied cardboard boxes, or brick-piling on pallets/monotainers. Bags are no longer available for ordering as of December 31, 2011.

  Refer to the “Key Mail Preparation and Presortation Requirements for Alternate Container Options” insert.

• COMING SOON – New Payment Options for Customers with Commercial Accounts Using Postal Boxes

  With this convenient centralized billing payment option, you will:

  • Save time and better manage your Postal Box rentals
  • Pay your Postal Box rental fees through your Canada Post billing account
  • Conveniently setup and renew Postal Boxes without having to travel to each Post Office where the boxes are held
  • Avoid potential interruption of service from missing your renewal
  • View details of all Postal Box rentals on your Canada Post commercial invoice

  Find out if you qualify!

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Unaddressed Admail Price Changes

There were price increases to Unaddressed Admail™ effective January 16, 2012. A 2012 Price Sheet for Unaddressed Admail Non-Contract prices only is available. Qualifying customers may have access to lower prices by signing an Agreement. For further details contact the Commercial Service Network at 1 866 757 5480.

2012 Unaddressed Admail Customer Guide

The 2012 Unaddressed Admail Customer Guide was posted online on November 18, 2011.

Unaddressed Admail Changes

The Unaddressed Admail Overview of Changes provides details on the following changes to Unaddressed Admail that came into effect January 16, 2012, as well as important reminders:

• UPDATE (FEB. 2012) – Enhancing Your Unaddressed Admail Experience with Precision Targeter

  You will soon have access to a new and exciting interactive targeting, pricing, ordering application: Precision Targeter that will make it easier for small and medium sized Unaddressed Admail customers to execute Unaddressed Admail mailings and help get the most out of marketing campaigns. The new Precision Targeter application consists of three easy-to-use integrated components: Targeting, Pricing and Ordering. You can simply let the application guide you through the process!

• REMINDER (JAN. 16, 2012) – Introduction of a 10% Seasonality Discount for Orders Deposited during the months of January, February, June, July, August and December

  On January 16, 2012, Canada Post began offering a 10% Seasonality Discount on postage for Unaddressed Admail mailings deposited during the months of January, February, June, July, August and December, when Unaddressed Admail volumes are lowest.

  Exclusions: The 10% Seasonality Discount does not apply to SOM Only Orders, manual Statements of Mailing, Transportation Fees or the High Demand Route Premium.

• REMINDER (JAN. 16, 2012) – List of High Demand Routes subject to a Premium

  Canada Post delivers Unaddressed Admail to every address in Canada; however some routes are in higher demand than others. The volume on these routes poses a significant challenge for our mail processing network and for the delivery employees, resulting in more costs for preparation, increased delivery time, and heavier weight to be carried by Canada Post employees.

  As a result, we will introduce a 1.5 cent Premium per item destined to High Demand Routes on April 23, 2012, to better align volume with our operational capacity.

  The High Demand Routes are visible in the new Precision Targeter application and EST (except SOM Only) to assist you in determining if your target areas include High Demand Routes, allowing you to better plan your 2012 Unaddressed Admail campaigns.

  A list of High Demand Routes is available at canadapost.ca/uasupportdocuments

• REMINDER (JAN. 16, 2012) Unaddressed Admail Invoice Changes

  As a result of these changes, you may see some or all of the following price points on your Unaddressed Admail invoice beginning January 16, 2012:

  • Basic Price Per Item Fee - based on your Annual Volume Commitment level
  • Premium Price Per Item Fee – based on:
    • Annual Volume Commitment level
    • Size of mail piece (Oversize vs. Standard)
    • Business Points of Call
    • Specified Delivery Start Dates
    • Samples
  • Transportation Fee
  • NEW! 10% Seasonality Discount – applicable to combined base and progressive weight prices
  • 1% Automation Incentive

• REMINDER (JAN. 16, 2012) Improved Householder Counts and Maps

  Canada Post's Householder Counts and Maps can help target customers and prospects by providing information on the number of houses, apartments, farms and businesses throughout Canada, along with associated FSA and Letter Carrier Walk maps.

  With the technology and capabilities of Precision Targeter, we can now more easily and frequently update existing Householder Counts and Maps. Refer to the Householder Counts and Maps to view updated information, which will also identify High Demand Routes

• REMINDER (JAN. 16, 2012) Unaddressed Admail Contract Prices No Longer Accessible for Customers who use the “SOM ONLY” version of EST

  Effective January 16, 2012, customers that use the SOM Only version of EST to create Orders for Unaddressed Admail will no longer have access to contract prices and the volume inducted using SOM Only will no longer apply to their Annual Volume Commitment.

• REMINDER (JAN. 16, 2012) – Increasing the Quantity of Flexipak Pouches from 50 to 100 per Pack

  Flexipack pouches for Unaddressed Admail are one-time-use pouches, made of flexible recycled plastic, will be offered in packs of 100 Flexipack pouches. You can purchase packs of 100 Flexipack pouches for Unaddressed Admail in either size online at canadapost.ca/obc:

  • Small at $16.44 per pack of 100 pouches; and
  • Large at $31.39 per pack of 100 pouches.

• REMINDER (JAN. 16, 2012) – Amendment to the Requirement for Unaddressed Admail Co-Op Mailings

  The requirements for Unaddressed Admail co-op mailings have been redefined under the following topics:

  • When two or more companies are participating in a co-op mailing
  • When items are enclosed in an opaque wrapper (opaque bag or envelope) and,
  • How to be an advertiser.

• REMINDER (JAN. 16, 2012) – Clarifying the Exemptions to the Unaddressed Admail Consumers’ Choice Program for Municipal Electoral Candidates

  Municipal Electoral Candidates sending promotional materials using the Unaddressed Admail service are not exempt from the Consumers’ Choice Program. Canada Post will continue to respect consumer’s wishes to not receive unaddressed materials from Electoral Candidates.

• REMINDER – Acquisition Admail Mover Selects

  In June 2011, new mover selects were added to the Acquisition Admail service:

  • New Addresses - reach newly constructed residential addresses that have just started to receive mail delivery with confirmed occupancy. Canada Post registers over 120,000 new residential addresses every year, including new subdivisions and condominiums.
  • New Occupants - target addresses that have just experienced a recent transition in occupancy. Canada Post registers over 300,000 residential changes each year.
  • New Addresses and New Occupants selects allow you the ability to time your mailings to the move date with recency selects.

  Learn more about this exciting product offering

• REMINDER – Clarifying the Exemptions to the Unaddressed Admail Consumers’ Choice Program for Municipal Electoral Candidates

  Municipal Electoral Candidates sending promotional materials using the Unaddressed Admail service are not exempt from the Consumers’ Choice Program. Canada Post will continue to respect consumer’s wishes to not receive unaddressed materials from Electoral Candidates.

• REMINDER – Mechanically-Applied Single Banding Allowed on Standard Unaddressed Admail Items

  As a result of your feedback and further investigation, you may now use mechanically-applied single plastic banding as a bundling option, providing the strapping can successfully prevent bundles of Standard Unaddressed Admail from becoming loose and breaking open during handling or while in transit.

  Note: Double-strapping is still required when using elastic bands, string or manually-applied plastic straps.

• REMINDER – Published Unaddressed Admail Cut-Off Times

  The “Induction Locations and Cut-off Times” document, has now been updated to include Unaddressed Admail to make it more convenient for you to access the information from a single source.

• REMINDER – Ensure All Containers, Pallets and Monotainers are Labelled Correctly

  Correct labelling ensures mail is directed to the correct Delivery Installation or Work Centre within a Canada Post facility. Ensure all containers, pallets and monotainers are labelled.

• COMING SOON – New Payment Options for Customers with Commercial Accounts Using Postal Boxes

  With this convenient centralized billing payment option, you will:

  • Save time and better manage your Postal Box rentals
  • Pay your Postal Box rental fees through your Canada Post billing account
  • Conveniently setup and renew Postal Boxes without having to travel to each Post Office where the boxes are held
  • Avoid potential interruption of service from missing your renewal
  • View details of all Postal Box rentals on your Canada Post commercial invoice

  Find out if you qualify!

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Effective Date – January 16, 2012

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Effective Date – January 16, 2012

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Effective Date - January 1, 2012

Effective Date - January 1, 2012
To determine which pricing table to use, consult your local Post Office.

Postal Box prices ($) for Urban Areas Excluding Toronto and Vancouver Cores

Postal Box Prices ($) for Urban Areas for Toronto and Vancouver*

Postal Box Prices ($) for Rural Areas

Postal Boxes Refund Tables

Refund Prices ($) for Urban Areas Excluding Toronto and Vancouver Cores

Refund Prices ($) for Urban Core Areas for Toronto and Vancouver

Refund Prices ($) for Rural Areas

Refund Prices ($) for General Delivery

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