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Overview of Changes

Changes effective January 12, 2015, recent enhancements and other important reminders

The information in this "Overview of Changes" is for information purposes only and should not be regarded or relied upon as legal advice or opinion.

While no substantial changes other than those noted in this Overview of Changes are anticipated, we continue to review and update the Customer Guides, Mail Preparation and Presortation Guides and Postal Standards.

Transaction Mail and Direct Marketing Services

Price and service changes are summarized for the following. Select the service name for details:

Frequently asked questions about these changes are available.


Customer Guides Summary of Changes

The 2015 Customer Guides will be posted here on November 14, 2014. The current versions of the Customer Guides are available at canadapost.ca/customerguides.


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Mail Preparation and Presortation Guides and Postal Standards Guides Changes

Mail Preparation and Presortation Guides are documents that form part of your Agreement with Canada Post.

Mail Preparation and Presortation Guides

  • Machineable Mail
  • Letter Carrier Presort (LCP)
  • Lettermail Presort
  • Unaddressed Admail
  • Brick-Piling

Postal Standards Guides

  • Machineable Postal Standard – Standard / Short and Long (S/L)
  • Machineable Postal Standard – Oversize (O/S)
  • Non-machineable Addressed Admail
  • Non-machineable Publications Mail
  • Lettermail

Refer to the Important Updates section, conveniently located at the beginning of the Guides for a listing of the changes to the Guides and quick links to the revised sections.


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Transaction Mail Services

LettermailTM

NEW - Effective January 12, 2015 – 2015 Lettermail Price Sheet

There will be a price increase to Lettermail for items paid by postage meter or postal indicia effective January 12, 2015. The current prices for stamps will be maintained through 2015. Refer to the 2015 Lettermail Price Sheet for details.

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Incentive LettermailTM

NEW - Effective January 12, 2015 – 2015 Incentive Lettermail Price Sheet

There will be a price increase to Incentive Lettermail effective January 12, 2015. Refer to the 2015 Incentive Lettermail Price Sheet for details.

NEW - Effective January 12, 2015 – 2015 Incentive Lettermail Customer Guide

The 2015 version of the Incentive Lettermail Customer Guide, effective January 12, 2015 was posted here on November 14, 2014.

Current versions of Customer Guides are available at canadapost.ca/customerguides.

Incentive Lettermail Summary of Changes

RECENT CHANGES – Effective July 9, 2014
Details pertaining to the following recent changes are available in the Overview of Changes for Incentive Lettermail effective July 9 .

REMINDER – Address Accuracy and Rural Civic Addressing
Ongoing civic addressing initiatives have provided Canada Post with more detailed address data for rural Canada. This data enables more precise and faster mail processing and delivery. When using address accuracy software, more detailed data allows for a higher degree of address validation and correction.

Previous enhancements to Address Accuracy software now flag missing apartment numbers and rural information and mark these as questionable addresses. Any invalid rural addresses are identified as questionable in the output of the SERP Address Accuracy software and have been for many years. We continue to encourage customers to correct these addresses.

Since January 2014, many of the questionable rural addresses are now being validated by the software based on civic address and are now being counted against the Address Accuracy score if they are deemed invalid. As a result, some customers may experience a reduction in their Address Accuracy score.

We strongly recommend that you correct all addresses that have been identified as valid/questionable to achieve a more accurate and complete customer address database and to prevent a reduction to your Address Accuracy score.

REMINDER – Mail preparation and Containerization

  • When ordering containers for your mail, you may receive Letterflattainers instead of Lettertainers, depending on availability. As Lettertainer stock declines due to damage and/or loss, this container option will become increasingly limited. We recommend that you convert to LFTs if you have not already done so.
  • To improve induction and enable Canada Post employees to better process your mail, customers are encouraged to place the Order number on all monotainers and pallet labels.

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U.S.A. and International Letter-post

NEW - Effective January 12, 2015 – 2015 USA and International Letter-post Price Sheet

There will be a price increase to U.S.A. and International Letter-post for items paid by postage meter or postal indicia effective January 12, 2015. The current prices for stamps will be maintained through 2015. Refer to the 2015 USA and International Letter-post Price Sheet for details.

2015 International Incentive Letter-post Customer Guide
The 2015 International Incentive Letter-post Customer Guide was posted here on November 14, 2014.

Current versions of Customer Guides are available at canadapost.ca/customerguides.

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Direct Marketing Services

Addressed AdmailTM

NEW - Effective January 12, 2015 – 2015 Addressed Admail Price Changes

As of January 12, 2015, the price structure for Addressed Admail will be simplified to make it easier for you to calculate the costs of your campaigns. The number of price points will be reduced from 50 to 9. Highlights include:

  • Mail preparation options reduced from four to two (Machineable and Letter Carrier Presort) and as a result, NDG Presort and Machineable Presort will be discontinued
  • Letter Carrier Presort (LCP) will be renamed as Special Handling and Short and Long S/L) as Standard
  • Price points for Letter Carrier Presort (LCP) sortation levels will be reduced from five to one
  • Machineable S/L Up to 30 g and Over 30 g up to 50 g will be combined into one price point
  • Return to Sender option will be restructured
  • Address Correction Service will be discontinued

There will be price increases to Addressed Admail effective January 12, 2015. For details refer to the 2015 Addressed Admail Price Sheet.

Qualifying customers may have access to lower prices by signing an Agreement. To obtain further details, contact the Commercial Service Network at 1 866 757 5480.

NEW - Effective January 12, 2015 – 2015 Addressed Admail Customer Guide
The 2015 Addressed Admail Customer Guide was posted here on November 14, 2014.

Current versions of Customer Guides are available at canadapost.ca/customerguides.

Addressed Admail Summary of Changes
The Addressed Admail Overview of Changes provides details on the following changes to Addressed Admail that will come into effect January 12, 2015, as well as recently introduced enhancements and important reminders.

NEW - Effective January 12, 2015 – Optimized Dimensional Addressed Admail

To better meet the needs of our customers who mail bigger and bulkier items and eliminate the specification overlap between Oversize and Dimensional, we are optimizing product specifications and pricing for these two categories.

NEW - Effective January 12, 2015 – Mixed Method of Payment discontinued

Effective January 12, 2015, we will be discontinuing the mixed Method of Payment option for Addressed Admail (postage meter impressions and commercial account on the same Order).

RECENT CHANGES – Effective July 9 and August 18, 2014

Details pertaining to the following recent changes are available in the Addressed Admail Changes effective July 9 and August 18, 2014.

Effective July 9, 2014

Effective August 18, 2014

REMINDER – Address Accuracy and Rural Civic Addressing
Since January 2014, many of the questionable rural addresses are now being validated by the software based on civic address and are now being counted against the Address Accuracy score if they are deemed invalid. As a result, some customers may experience a reduction in their Address Accuracy score.

We strongly recommend that you correct all addresses that have been identified as valid/questionable to achieve a more accurate and complete customer address database and to prevent a reduction to your Address Accuracy score.

REMINDER – Mail preparation and containerization

  • When ordering containers for your mail, you may receive Letterflattainers instead of Lettertainers, depending on availability. As Lettertainer stock declines due to damage and/or loss, this container option will become increasingly limited. We recommend that you convert to LFTs if you have not already done so.
  • To improve induction and enable Canada Post employees to better process your mail, customers are encouraged to place the Order number on all monotainers and pallet labels.

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Business Reply MailTM / International Business Reply Mail

NEW - Effective January 12, 2015 – 2015 Business Reply Mail Price Changes
There will be price increases to Business Reply Mail and International Business Reply Mail effective January 12, 2015. For details refer to the 2015 Business Reply Mail Price Sheet.

NEW - Effective January 12, 2015 – 2015 Business Reply Mail Customer Guide
The 2015 Business Reply Mail Customer Guide was posted here on November 14, 2014.

Current versions of Customer Guides are available at canadapost.ca/customerguides.

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Publications MailTM

NEW - Effective January 12, 2015 – 2015 Publications Mail Price Changes
There will be price increases to Publications Mail™ effective January 12, 2015. For details refer to the 2015 Publications Mail Price Sheet.

NEW - Effective January 12, 2015 – 2015 Publications Mail Customer Guide
The 2015 Publications Mail Customer Guide was posted here on November 14, 2014.

Current versions of Customer Guides are available at canadapost.ca/customerguides.

Publications Mail Summary of Changes

RECENT CHANGES – Effective July 9 and August 18, 2014
Details pertaining to the following recent changes are available in the Publications Mail Changes effective July 9 and August 18, 2014.

Effective July 9, 2014

Effective August 18, 2014

REMINDER – Address Accuracy and Rural Civic Addressing
Since January 2014, many of the questionable rural addresses are now being validated by the software based on civic address and are now being counted against the Address Accuracy score if they are deemed invalid. As a result, some customers may experience a reduction in their Address Accuracy score.

We strongly recommend that you correct all addresses that have been identified as valid/questionable to achieve a more accurate and complete customer address database and to prevent a reduction to your Address Accuracy score.

REMINDER – Mail preparation and containerization

  • When ordering containers for your mail, you may receive Letterflattainers instead of Lettertainers, depending on availability. As Lettertainer stock declines due to damage and/or loss, this container option will become increasingly limited. We recommend that you convert to LFTs if you have not already done so.
  • To improve induction and enable Canada Post employees to better process your mail, customers are encouraged to place the Order number on all monotainers and pallet labels

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Unaddressed Admail

NEW - Effective January 12, 2015 – 2015 Unaddressed Admail Price Changes
There will be price increases to Unaddressed Admail™ effective January 12, 2015. For details refer to the 2015 Unaddressed Admail Price Sheet. Only the 2015 Price Sheet for Unaddressed Admail Non-Contract prices is available online.

Qualifying customers may have access to lower prices by signing an Agreement. For further details contact the Commercial Service Network at 1 866 757 5480.

NEW - Effective January 12, 2015 – 2015 Unaddressed Admail Customer Guide
The 2015 Unaddressed Admail Customer Guide was posted here on November 14, 2014.

Unaddressed Admail Summary of Changes

RECENT CHANGES – Effective June 16, July 9 and August 18, 2014
Details pertaining to the following recent changes are available in the Unaddressed Admail Overview of Changes effective June 16, July 9 and August 18, 2014.

Effective June 16, 2014

Effective July 9, 2014

  • Acceptance of single elastic band for bundles of Unaddressed Admail in containers

Effective August 18, 2014

REMINDERS – Mail preparation and Containerization

  • When ordering containers for your mail, you may receive Letterflatainers (LFT) instead of Lettertainers, depending on availability. As Lettertainer stock declines due to damage and/or loss, this container option will become increasingly limited. We recommend that you convert to LFTs if you have not already done so.
  • To improve induction and enable Canada Post employees to better process your mail, customers are encouraged to place the Order number on all monotainers and pallet labels.

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