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PRICE AND SERVICE CHANGES EFFECTIVE JANUARY 16, 2012
Effective January 16, 2012, a number of price adjustments and service improvements were introduced to our suite of Domestic, USA and International Parcel Services.
In spite of fluctuating transportation costs, we have managed to keep price increases on most of our Parcel Services among the lowest in years and well below expected industry increases.
One thing we strive to increase, is the value you get from Canada Post Parcel services. On this front, we continue to bring more improvements to the marketplace so you can get more features and better service at the best price.
The 2012 price changes apply to the following Domestic, USA and International Parcel Services and options. These are some of the smallest price adjustments in several years and are well below expected industry increases.
PRICE CHANGES – OPTIONS
- The price for Domestic additional Coverage (Insurance) for loss or damage increased $0.50 in 2012, from $1.30 to $1.80 per $100.00 of coverage.
- The USA/International additional Coverage (Insurance) for loss or damage increased $0.50 in 2012, from $1.50 to $2.00 per $100 of coverage.
- The Oversize/Unpackaged surcharge increased by $2.50 to $10.00 to reflect the higher cost of manually processing and handling these items. Unlike our competitors, Canada Post does not apply additional surcharges such as extended area surcharges or surcharges for delivery to residential areas, which can add significantly to the final cost of shipping.
There were no other price changes to Domestic, USA or International options.
Even with these price changes, Canada Post remains competitively priced within the marketplace.
OTHER CHANGES EFFECTIVE JANUARY 16, 2012
New Price Points for International Services: A new 0.5 kg price point was introduced to International Air and Surface Parcels along with a series of 0.5 kg increments for the 5 kg to 30 kg parcel weight range. A new 1.5 kg price point was also added to the International Small Packets service, offering you increased savings that comes from having more price point selections.
Fuel Surcharge: A 2% reduction in the fuel surcharge index was applied beginning January 16, 2012.
CUSTOMERS' CUSTOMIZED PRICE BOOK AND CUSTOMER GUIDE
Our Parcel Services customers received a Customized Price Book. This year's Customized Price Book* contains:
- Customized price sheets, based on the customer’s Parcel Services Agreement.
- A Rate Code Look-up Table based on the Postal Code of the customer’s mailing address.
*Excludes Book Presort prices. Those prices are included directly in the Book Presort customer letter and not in the Customized Price Book.
The Parcel Services Customer Guide is posted on the Canada Post website at www.canadapost.ca/customerguides. This document forms part of Canada Post’s Parcel Services Agreements.
CHANGES TO TERMS AND CONDITIONS TO INCLUDE REISSUING FEES
Reissuing fees are now an admissible liability coverage item as per the October 2011 Parcel Services Customer Guide. Canada Post will cover the replacement value of a customer’s documentation up to $500.00, provided the appropriate amount of coverage is purchased at the time of mailing.
This enhancement is beneficial to customers, allowing them to receive reimbursement for costly reissuing fees in the event that important documents are misplaced, such as: passports, passport photos, immigration visa fees, driver’s licence, birth certificates, financial instrument cancellation fees, airline tickets and additional postage fees. Refer to Section 8.3.21 of the Terms and Conditions in the Parcel Services Customer Guide at canadapost.ca/postalguide.
Even with these price changes, Canada Post remains competitively priced within the marketplace.
OVERVIEW OF PARCEL SERVICES (DOMESTIC)
Canada Post offers a complete suite of reliable services for shipping within Canada, to the USA and destinations worldwide. From urgent rush delivery to economical ground service, tracking and delivery confirmation, as well as an on-time delivery guarantee, we have what customers need when it comes to destination, speed, features, options, or budget.
For more information, click on the service names.
| Services |
|---|
| Priority |
| Xpresspost |
| Expedited Parcel |
| Regular Parcel |
| Library Books |
| Xpresspost Certified |
OVERVIEW OF PARCEL SERVICES (USA AND INT'L)
For more information, click on the service names.
SERVICE CHANGES ALREADY IN EFFECT
Parcel Pickup
- On-Demand Pickup is now available for all services: PriorityTM, XpresspostTM and Expedited ParcelTM, regardless of the number of items shipped.
- You can schedule, modify and cancel On-Demand and Scheduled Pickup requests online.
- You can now extend Scheduled Pickup to your suppliers, partners and customers.
- When you ship at least one PriorityTM or PriorityTM Worldwide item, On-Demand Pickup is free1.
1Customers are required to call for pick-up when shipping a Priority Worldwide item.
Mobile Tracking on Your Smart Phone
With the Canada Post Mobile App, you can track your parcels on you iPhoneTM, iPadTM, BlackBerryTM and AndroidTM devices, giving you the ability to track and confirm delivery status while on the go in real time. You can also use these mobile apps to look up Postal CodesOM or search for the closest post office location, allowing for quick and easy access to drop off pre-labeled parcel items or purchase shipping services.
Better and Faster Service to the USA
XpresspostTM - USA service, our fast, affordable shipping solution now offers 2 and 3 day delivery in most major U.S. cities.* Signature capture is included for every delivery and you can view the signatory name online for free.
*Business days, between major urban centres. Some exceptions apply.
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