General Inquiries
1-866-607-6301
Monday to Friday, 8 a.m. – 6 p.m. local time
Outside of Canada: 416-979-8822
Commercial Customer Inquiries
1-877-683-5895
For volume-based commercial customers. Agreement number required.
Monday to Friday, 7 a.m. – 8 p.m. EST
Support available 24 hours a day, every day
Commercial Technical Helpdesk
1-866-511-0546
Support for Online Business Centre, electronic mailing and shipping tools & PosteCS™
Monday to Friday, 8 a.m. – 8 p.m. local time
Saturday 9 a.m. to 5 p.m. local time
Sunday 11 a.m. to 5 p.m. local time
VentureOne™
1-877-262-5762
Monday to Friday, 7 a.m. – 7 p.m. EST
Shopping on canadapost.ca
1-877-632-6347
Monday to Friday, 8 a.m. – 6 p.m. EST
Money Order Verification
1-800-563-0444
Monday to Friday, 8 a.m. – 9 p.m. EST
Saturday 8 a.m. to 6 p.m. EST
Sunday 10 a.m. to 6 p.m. local time EST
Postal Code Information
1-900-565-2633
$1.25 per call (maximum of 3 Postal Codes)
Monday to Friday, 8 a.m. – 6 p.m. local time
Saturday 8 a.m. to 6 p.m. local time
Sunday 10 a.m. to 6 p.m. local time
To contact us by mail, write to us at the address below that corresponds to your region.
Eastern Region
(QC, NB, NL, NS, PE)
Canada Post
Attn: Customer Service
400 St Mary Ave - 7th Floor
Winnipeg MB R3C 4K5
Central and Western Region
(ON, MB, SK, AB, BC, YT, NT, NU)
Canada Post
Attn: Customer Service
35 Hughes St.
Fredericton NB E3A 2W2