You are currently visiting our Basic Site. This site is used for low-bandwidth connections, mobile devices and alternative browsers.
To restore the graphics and layout, return to the Standard Site.

Skip Navigation

Welcome! Save time! Sign up | Registered users: Sign in

FAQs about EST Online

What information, if any, can I save as a template in EST Online?

In EST Online, you can save basic information such as:

  • Paid by customer (who is paying)
  • Method of payment (coverage method)
  • Service and option (service description)

In  EST Online, you can save as many as:

  • 10 templates for shipping and delivery services
  • 30 templates for any of the following services:
    • Lettermail™
    • Addressed Admail™
    • Publications Mail™
    • Unaddressed Admail™
    •  International Incentive Letter-post

How many Unaddressed Admail Delivery Slips can I print in EST Online?

In EST Online, you can print up to 75 slips or 300 labels. A warning message indicates this limit when you choose the Unaddressed Admail offering. Please note that bundles can only contain a maximum of 200 slips.


Can I export shipping information in EST Online?

Yes, for details please refer to the Export File Specifications.


In EST Online, when I am shipping to the United States, will I be prompted to complete customs forms?

Yes, EST Online will present you with the appropriate forms, and prompt you to provide information according to the service selected.


How do I determine if a Manifest is required?

No manifests are required when using EST Online or Express Order Entry.