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Established Commercial Customers - How to Pay Your Account

Commercial Customers - How to Establish and Pay Your Account

To establish an Account with Canada Post, Customers need to complete the applicable documentation as required by Canada Post.

Download Credit Application Form

You can pay your Account in four ways:

1. Pre-Authorized Bank Payment

Pre-authorized bank payment is offered to weekly and monthly account customers and eliminates the need to prepare cheques and simplifies account reconciliation. If you qualify to use our pre-authorized bank payment process amounts due will be automatically withdrawn from your account at your financial institution on the invoice due date.

Download Pre-Authorized Bank Payment Application Form

2. Pre-Authorized Credit Card Payment

Pre-authorized credit card payment is only offered to our monthly account customers and eliminates the need to prepare cheques and simplifies account reconciliation. You can sign-up online using the Manage my Profile section of the Online Business Centre. You can also apply by completing the Application form below. If you qualify to use our pre-authorized credit card payment process, amounts due will be automatically charged to your credit card on the invoice due date.

Download Pre-Authorized Credit Card Payment Application Form

3. Online Payment

Customers with credit terms can view and pay their outstanding transactions using the Online Payment feature of the Manage My Accounts application in the On-line Business Centre. This feature allows you to select the transactions that you wish to pay and transfer the funds directly from your bank account on the next business day. You can apply by filling out the application form below. Note: If you have pre-authorized bank payment, the bank account used for online payment must be the same. If you are set up for pre-authorized credit card payment, online payment is not available.

Download Online Payment Application Form

Download Dealers Online Payment Form

4. Payment on Account

Cheques are to be made payable to "Canada Post Corporation" and include your Canada Post Customer number and be accompanied by your remittance stub. If the amount paid is different from amount due, details will be required with your payment.

CANADA POST CORPORATION
PAYMENT PROCESSING
2701 RIVERSIDE DR
OTTAWA ON K1A 1L7

Account Inquiries:

Commercial Customers:
1-800-267-7651 or cmg@canadapost.postescanada.ca

Retail Dealers:
1-800-267-1592 or cmg@canadapost.postescanada.ca