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Delivery Updates by Email

Save time and stay informed. Have important delivery status information about your shipped items sent directly to your email or wireless device.

Sign up for Delivery Updates in 4 easy steps

  1. Locate your tracking number:
    • Tracking Number on a post office receipt,
    • Item Number on a prepaid envelope label
  2. Visit Track a Package and enter your tracking number
  3. Select "Request Delivery Updates by email"
  4. Complete the request form and press submit

Does the person you're sending to need Delivery Updates too?

You can add up to 3 more email addresses to the Delivery Updates request, making it easy and convenient to keep everyone up-to-date on the delivery of an item.

You can request up to 3 different types of Delivery Update emails

Ship
  • Indicates your item has been received by Canada Post
Exception
  • Notifies you of any unforeseen delivery interruptions, including items that are returned to the sender.
Delivery
  • Notifies you if the recipient has received a Delivery Notice Card (informing them the item is available for pick up at a nearby post office);
  • indicates when the item has been delivered; and
  • indicates when the signature image or signatory name is available to view online (if applicable).

Use Delivery Updates with the full range of Parcels shipping services including Priority™ Next A.M. and Xpresspost™.