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Returning users: 
Going away?
Forward your mail to your temporary home for as little as $13.50/month.
- Safeguard your personal information when you keep your mail coming to your temporary home.
- Use our quick & easy online form or apply in person at any Post Office.
- $40.50 for the first 3 months, and $13.50 a month after that.
And get exclusive deals and discounts on moving-related products and services
- Instant Answers
- I filed a Change of Address. Why haven't I received any redirected mail yet?
- Why am I receiving only some of my redirected mail?
- What can I do if some of my mail is being incorrectly redirected?
- I filed a change of address. Why is some of my mail still being delivered to my old address?
About
What is Change of Address (Mail Forwarding) for Temporary Relocation?
If you or your business are temporarily relocating and planning to return to your old address, Mail Forwarding for Temporary Relocation forwards your mail from your old address to an alternate address anywhere in Canada or in the world.
- Don't miss important mail:
- Residential — driver's license renewals, tax forms, credit cards, etc.
- Business — tax refunds, financial statements, contracts and purchase orders.
- Prevent identity theft — ensure sensitive mail follows you to your temporary address.
- Avoid damage — protect your mail from inclement weather.
Moving to a new home? Then, Mail Forwarding for Moves is the service you’re looking for.
Service Delivery Limitations
Service Delivery Limitations
Please make alternate arrangements to have your mail forwarded to your new address if you receive mail through:
- An institution (e.g. a business, hotel, motel, rooming house, nursing home, hospital, school)
- A shared postal address, such as:
- When several businesses share an identical address.
- You receive your mail through a privately administered mailbox such as at a UPS store.
- When an employee or a division of an organization relocates to a new address.
Parcels are not included in the service. Please advise senders of your new address should you expect any deliveries.
Rates & prices
Rates & prices
| Type | Price |
|---|---|
| Provincial | $85 per month |
| National | $107 per month |
| U.S./International | $200 per month |
| Type | Price |
|---|---|
| Provincial | $47.85 for 3 months $15.95 per month thereafter |
| National | $59.85 for 3 months $19.95 per month thereafter |
| U.S./International | $89.85 for 3 months $29.95 per month thereafter |
Note: The business rate applies when mail addressed to both a residential and a business address is being forwarded.
How to buy
How to buy Mail Forwarding for Temporary Relocation:
Mail Forwarding for Temporary Relocation must be purchased:
- at least 3 business days before start date (for residential requests)
- at least 10 business days before start date (for business requests)
When buying online:
- You will need a Canadian credit card (Visa, MasterCard or American Express), a valid email address, and authority to act on behalf of those listed on your request.
- To prevent fraud and ID theft, personal information and credit history will be used for authentication. We value and protect the privacy and security of you and your business; the information you provide is only used to confirm your identity and is not retained by Canada Post.
- Keep the reference number you receive in your confirmation email and use it to amend, extend or cancel your service online later on.
When buying at a post office:
- To prevent fraud and ID theft, you will need to bring government-issued photo identification with you when you sign up for this service. Read about identification requirements.
- You must choose this option when buying the service for someone else. A letter of authorization or other proof of your authority to act on the person’s behalf is required. Read about identification requirements.
Extend your service
Extend your Mail Forwarding service for Temporary Relocation
You must purchase an extension before your service expires. Pricing published at the date of renewal applies. If your service’s expiry date has passed, please purchase a new service to continue forwarding your mail. In this case, some mail could be delivered to your original address until the service takes effect again.
If you or your business has moved to a different address since the last time you purchased your Mail Forwarding service for Temporary Relocation, please purchase a new service and pay the applicable fees.
Extend online
To extend, amend, or cancel your service, you will need your reference number and password (Your reference number was included in the email confirmation you received when you first purchased the service). Sign in now.
Extend at a Post Office
Bring your government-issued ID and one of the following:
- A piece of mail that has been forwarded
- The Change of Address (Mail Forwarding) form you received when you purchased your service
- Your receipt
- Your notification card
Before you begin
Check if you are eligible to change your address online:
- I have a valid email, Canadian credit card and phone number
- I know my old and new address including Postal Codes.
- I confirm that I am not located in a shared delivery location (dormitory, hospital, hotel or where several businesses share an identical address)
Advanced notice
For residential change of address, please allow a minimum of 3 business days before you move
Get Started
This is a 7-step online process that takes about 15 minutes to complete.
| Temporary Residential Change of Address |
|---|
|
Are all occupants of the current address moving to the new address? |
All information you submit online is fully encrypted and secure.
Before you begin
Check if you are eligible to change your address online:
- I have a valid email, Canadian credit card and phone number
- I know my old and new address including Postal Codes.
- I confirm that I am not located in a shared delivery location (dormitory, hospital, hotel or where several businesses share an identical address)
Advanced notice
- For residential change of address, please allow a minimum of 3 business days before you move
- For Business change of address, please allow of minimum of 10 business days before you move.
Get Started
This is a 7-step online process that takes about 15 minutes to complete.
| Temporary Business Change of Address |
|---|
|
Submit a temporary Change of Address for: |
All information you submit online is fully encrypted and secure.
- A maximum of 4 individuals or 4 families.
- When a business and individual or family share the same form, the business rate applies.
- Change of Address requests cannot be accepted from customers who receive mail through:
- An institution such as a business, hotel, dorm, motel, rooming house, nursing home, hospital, or school.
- A shared postal address, e.g. several businesses having a common postal address, privately administered mail boxes.
- Priority™, Xpresspost™, Expedited Parcel™ and Regular Parcel™ items will be redirected where possible within Canada only. Should you expect any parcel deliveries, please advise the sender(s) of your new address.
- Consumer and business rates are based on average mail volumes for residential and non-residential addresses. A business, association, organization or society, etc., is considered non-residential and is subject to business rates.
- Canada Post and its agents (including, but not limited to authorized dealers) shall not be responsible for any direct, indirect, general, special or consequential damages arising out of or in any way connected to this Agreement regardless of whether such damages are based on contract or tort.
- You can extend, amend or cancel this service by signing in with your Reference Number and Password. You cannot change the old address; the new address can only be modified prior to the service start date. If you wish to forward mail to a different address that was originally indicated, you need to cancel this service, submit a new request and pay the appropriate fees. The service is non-refundable if cancelled after service start date. You can update the names, telephone number and email address at anytime during the service period.
- When a business and individual or family share the same form, the business rate applies.
- Change of Address requests cannot be accepted from customers who receive mail through:
- An institution such as a business, hotel, dorm, motel, rooming house, nursing home, hospital, or school.
- A shared postal address, e.g. several businesses having a common postal address, privately administered mail boxes.
- Priority™, Xpresspost™, Expedited Parcel™ and Regular Parcel™ items will be redirected where possible within Canada only. Should you expect any parcel deliveries, please advise the sender(s) of your new address.
- Consumer and business rates are based on average mail volumes for residential and non-residential addresses. A business, association, organization or society, etc., is considered non-residential and is subject to business rates.
- Canada Post and its agents (including, but not limited to authorized dealers) shall not be responsible for any direct, indirect, general, special or consequential damages arising out of or in any way connected to this Agreement regardless of whether such damages are based on contract or tort.
- You can extend, amend or cancel this service by signing in with your Reference Number and Password. You cannot change the old address; the new address can only be modified prior to the service start date. If you wish to forward mail to a different address that was originally indicated, you need to cancel this service, submit a new request and pay the appropriate fees. The service is non-refundable if cancelled after service start date. You can update the names, telephone number and email address at anytime during the service period.
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