Every year, millions of Canadians rely on Canada Post's Parcel Services. With coverage worldwide, and a full range of services that suit practically any situation, it's easy to understand why.
What is a parcel?
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A parcel is any item being shipped, such as a box or an envelope, that needs to be sent faster than regular mail or requires a special feature such as tracking, coverage for loss or damage, or signature, etc. There are a number of different things to consider when sending a parcel. |
Choosing a parcel service
Canada Post has several different services available for shipping parcels to ensure that you get access to the features you need. Choose a parcel service by considering the following options:
- Where is your parcel going—within Canada, to the USA, or internationally?
- Determine the time sensitivity of your parcel—does it need to get there in a rush, or is time not an issue?
- Consider how valuable the contents of the package are. Do you require additional coverage, or do you need to track the package to ensure it reaches its destination?
Based on your preferences & destination, Canada Post has a service that will meet your needs.
Use our Find a Rate tool to determine what the best service is for you.
Or, learn more about our parcel services for shipping:
Want an easy and convenient way to frequently ship documents and small items?
Prepaid envelopes are available for Priority™ Next A.M. and Xpresspost™ services. They are postage paid, flat-rate envelopes that can be used for shipping documents and small items within Canada, and documents to the USA and international destinations. Purchase the envelopes in advance, keep them on hand, and simply use them whenever they're needed.
Prepaid items can be dropped off at any Post Office or you can drop off Xpresspost Prepaid Items in any Street Letter Box.
Parcel service rates
Prices for our parcel services vary, depending on the following factors:
- The weight, dimensions, origin and destination of your shipment. See our Parcel Weight Comparison Guide to learn how you can use common household items to help determine your rate.
- How fast you need your parcel to arrive at the destination will also influence the price.
- Most delivery services come with delivery confirmation and up to $100 coverage. Other options such as additional coverage and signature are available for an additional cost.
For detailed pricing & options, use our Find a Rate tool.
Where to buy parcel services
- Find a Post Office near you to purchase your parcel service and deposit in the mail.
- Buy shipping services online now with Ship-in-a-click™.
- We offer a wide range of mailing and shipping supplies to help you package your item(s) properly including bubble envelopes and sturdy mailing boxes. Visit our online shop for more details.
Tips for using our parcel services
Is your item acceptable?
You are responsible for ensuring that your parcel (including the contents) can be legally shipped. Canadian legislation may prohibit the mailing of certain items, while restricted and prohibited items also vary by country. Learn more about prohibited & controlled items.
When shipping outside of Canada, you must ensure that your item(s) meet all current applicable requirements of the international destination and that all Customs and/or other required documentation is completed. Learn more about what countries you can ship to, a list of services by country, and any import restrictions.
Is your item packed securely?
Make sure your item is securely wrapped with sufficient cushioning and reinforcing material to prevent:
- Loss of or damage to the item
- Damage to postal equipment or other mail
- Injury to persons handling the item
Packing and wrapping methods may vary according to the item to be mailed. For example, fragile, crushable, oddly shaped, and other types of items require special precautions. Learn More
We offer a wide variety of shipping supplies. Buy Now
After you send your parcel
Your parcel may be gone, but it certainly need not be forgotten. For example, once your parcel has left your hands, you can:
- Track the status of your item online by tracking number, by delivery notice card, or by reference number.
- Get instant answers to your questions.
- Have additional questions about your parcel? Contact a customer service representative
