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Other Inquiries
Commercial Customer Inquiries
For volume-based commercial customers. Agreement number required.
1-877-683-5895
Monday to Friday, 7 a.m. - 8 p.m. ET
Commercial Technical Helpdesk
Support for Online Business Centre, electronic mailing and shipping tools & PosteCS™
1-866-511-0546
Monday to Friday, 7 a.m. - 9 p.m. ET
Saturday and Sunday, 10 a.m. - 6 p.m. ET
VentureOne™
1-877-262-5762
Monday to Friday, 8 a.m. - 5 p.m. ET
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About the VentureOne program
Instant Answers
Shopping on canadapost.ca
1-877-632-6347
Monday to Friday, 7 a.m. - 9 p.m. ET
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Shop Instant Answers
Shop Help
epost™
1-877-376-1212
Support available 24 hours a day, every day
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About epost™
Philatelic Inquiries
1-800-565-4362
Monday to Friday, 7 a.m. - 9 p.m. ET
Saturday, 10 a.m. - 6 p.m. ET
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Collector's Shop
Shop Help
Telecommunication Devices for the Deaf
1-800-267-2797
Monday to Friday, 7 a.m. - 9 p.m. ET
Saturday, 10 a.m. - 6 p.m. ET
Money Order Verification
1-800-563-0444
Monday to Friday, 7 a.m. - 9 p.m. ET
Saturday and Sunday, 10 a.m. - 6 p.m. ET
Postal Code Information
$1.25 per call (maximum of 3 Postal Codes)
1-900-565-2633
Monday to Friday, 7 a.m. - 9 p.m. ET
Saturday 10 a.m. - 6 p.m. ET
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Find a Postal Code
AddressComplete
A tool for businesses to validate customer addresses in real time on their website or application.
1-855-564-1051
Monday to Friday, 7 a.m. - 9 p.m. ET
Note: For any addressing-related issues, call 1-866-607-6301.
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International Address Finder
To contact us by mail, write to us at the address below that corresponds to your region.
Eastern Region
(QC, NB, NL, NS, PE)
Canada Post
Attn: Customer Service
400 St Mary Ave - 7th Floor
Winnipeg MB R3C 4K5
Central and Western Region
(ON, MB, SK, AB, BC, YT, NT, NU)
Canada Post
Attn: Customer Service
35 Hughes St.
Fredericton NB E3A 2W2
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Postal Security
To report mail at risk or damage or vandalism to Canada Post property or equipment.
Related Topics
Instant Answers
Q: How do I file a claim for a domestic item I sent that arrived damaged?
A: If you sent it using a bar-coded service, and meet other criteria, you can file a claim online. Read more.
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