Customer Support

Helping you to find what you are looking for fast.

Mail Redirection and Hold Mail

1. How does change of address/mail redirection work?
   When you are moving, you can file a change of address (also known as redirection) with ...Plus>



2. Who does Canada Post provide my new address to?
   Our change of address service only redirects your mail—we do not notify anyone of your new ...Plus>



3. I filed a change of address. Why haven’t I received any redirected mail yet?
   Our change of address service redirects mail from your old address to your new address, so it ...Plus>



4. Why is my mail being redirected with the previous occupant’s mail?
5. I made a mistake on my change of address form. How can I correct it?
6. What type of mail will be redirected under my change of address service?
7. Can you hold my mail for me while I’m away from home?
8. I’m moving somewhere temporarily. How do I keep receiving my mail?