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Question

I received a Delivery Notice Card, but I was in all day. Why wasn’t delivery attempted?

  • You have received a Delivery Notice Card, but you have been in all day and did not see anyone attempt deliver.
  • When someone sends you a parcel, you always receive a Delivery Notice Card, and you are not aware of any delivery attempts being made.
  • You have received a Delivery Notice Card and want your parcel or letter to be redelivered.

Answer

We usually attempt to deliver all items directly to you, but in the following situations we leave a Delivery Notice Card instead:

  • If the item is marked as "card for pickup".
  • If you receive your mail at a community mailbox where your residence is more than 500 m from the mailbox, and the item does not fit in the parcel compartment.

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