Customer Support

Helping you to find what you are looking for fast.

Sending

1. How long does it take for a letter to reach its destination?
   Regular letters are delivered within 2 business days within a city, in 3 business days within a ...More>



2. How big or small can a letter be?
   To qualify as a letter, your item must meet the requirements below...More>



3. How do I calculate how much postage I need for a letter or parcel?
   The amount of postage you need for a letter is determined by the weight, size and destination ...More>



4. What are PERMANENT™ stamps and where can I use them?
5. How much does it cost to send a birthday card?
6. Why did rates increase?
7. Where do I go to mail my letter or parcel?
8. Is there anything I cannot send through the mail?
9. What is the fastest way to send a letter or parcel?
10. I sent an item but it arrived damaged. What can I do?
11. How do I find the phone number of my local Post Office?
12. What services are offered at Post Offices?
13. Where does my mail come from before it gets delivered?
14. How does the Canada Post passport service work?
15. How do I find out about Money Orders?
16. How do I return a retail purchase?