You are currently visiting our Basic Site. This site is used for low-bandwidth connections, mobile devices and alternative browsers.
To restore the graphics and layout, return to the Standard Site.

Skip Navigation

Welcome! Save time! Sign up | Registered users: Sign in

Question

How do I return items I purchased from your website?


Answer

If you are not satisfied with your Canada Post purchase, please call 1-877-632-6347 within 10 calendar days of the receipt of your order to request a return authorization number. If the item is returnable and you send it back to us unopened in its original wrapping with your receipt, we will offer you a refund based on your original method of payment.

You must return the product to the Canada Post warehouse within 30 calendar days of the issuance of the authorization number. All products must be packed in the original, unmarked packaging.

Facebook