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Question

I put the wrong address on an item. Can I change it?

  • You have mailed an item with the wrong address and would like to change it.
  • Someone sent you a letter or parcel but made a mistake in the address.

Answer

For privacy and security reasons, we cannot change an address after mailing. We are required to deliver letters and parcels to the address indicated.

Have you tried...

  • If there is a mistake in the address, the item will still be delivered to that address if it exists.
  • If the address does not exist or the item was refused by the addressee, then the item will be returned to sender.