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Question

How do I track a letter or parcel online?

  • You have sent a parcel or letter and want to track it online.
  • You are expecting a parcel or letter and want to track it online.
  • You are tracking a parcel or letter online and don't know what to expect.

Answer

If you are expecting a letter or parcel, obtain the tracking number from the sender. We do not keep records of tracking numbers by addressee name, address or contact information.

Our Track tool presents the latest information on the location and status of your item. You’ll get status updates such as when we received the item, when it was delivered and who signed for it (where applicable). We update our system daily. Please allow 24 hours for the latest events to be shown.

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