Commercial Customers - How to Establish and Pay Your Account

To establish an Account with Canada Post, Customers need to complete the applicable documentation as required by Canada Post.

Download Credit Application Form

You can pay your Account in four ways:

1. Pre-Authorized Bank Payment

Pre-authorized bank payment is offered to weekly and monthly account customers and eliminates the need to prepare cheques and simplifies account reconciliation. If you qualify to use our pre-authorized bank payment process amounts due will be automatically withdrawn from your account at your financial institution on the invoice due date. To apply, please complete the Application form below and fax to 1-866-846-0364

Download Pre-Authorized Bank Payment Application Form

2. Pre-Authorized Credit Card Payment

Pre-authorized credit card payment is only offered to our monthly account customers and eliminates the need to prepare cheques and simplifies account reconciliation. To apply, please complete the Application form below and fax to 1-866-846-0364. If you qualify to use our pre-authorized credit card payment process, amounts due will be automatically charged to your credit card on the invoice due date.

Download Pre-Authorized Credit Card Payment Application Form

3. Online Payment

Customers with credit terms can view and pay their outstanding transactions using the Online Payment feature of the Manage My Accounts application in the On-line Business Centre. This feature allows you to select the transactions that you wish to pay and transfer the funds directly from your bank account on the next business day. You can apply by filling out the application form below. Note: If you have pre-authorized bank payment, the bank account used for online payment must be the same. If you are set up for pre-authorized credit card payment, online payment is not available.

Download Online Payment Application Form

4. Payment on Account

Customers not qualifying for credit and/or not establishing pre-authorized payment to settle their Account must have sufficient funds in their Account to cover any payments required for a mailing or must provide full payment at the time of deposit. If there are insufficient funds or full payment is not provided at the time of deposit, the mail will be held and arrangements made for pickup of customer's mailing.

Cheques are to be made payable to "Canada Post Corporation" and include your Canada Post Customer number and be accompanied by your remittance stub. If the amount paid is different from amount due, details will be required with your payment.

PAYMENT REMITTANCE PROCESSING
CANADA POST
2701 RIVERSIDE DR SUITE E0680A
OTTAWA ON  K1A 1L7

Retail Dealers - How to Pay Your Account

Our pre-authorized debit process is an electronic transfer of funds from the Dealer's account at their financial institution directly to Canada Post's bank account. This includes payment of both "trust funds" (amount reported as "CPC Funds for Deposit to Bank") and Canada Post Accounts Receivable for product invoices (on the due dates of the invoices).

Retail Dealers wishing to sign up for pre-authorized debit need to complete the Pre-Authorized Debit (PAD) Authorization - Dealers Application form.

Download Pre-Authorized Debit (PAD) Authorization - Dealers Application

Account Enquiries:

Commercial Customers:
1-800-267-7651 or cmg@canadapost.postescanada.ca

Retail Dealers:
1-800-267-1592 or cmg@canadapost.postescanada.ca