Introduction

Canada Post is in the business of providing mail and other related delivery products and services. The parties wish to set out the terms by which Canada Post will provide and the Customer will use such products and services.

1

Information Sources

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Information on Canada Post products and services is available on the Canada Post website at:

• Addressed Admail™ – canadapost.ca/aasupportdocuments
• Business Reply Mail™ – canadapost.ca/brmsupportdocuments
• Incentive Lettermail™ – canadapost.ca/ilmsupportdocuments
• International Incentive Letter-post™ – canadapost.ca/ilpsupportdocuments
• Publications Mail™ – canadapost.ca/pmsupportdocuments
• Unaddressed Admail™ – canadapost.ca/uasupportdocuments

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1.1	Information Sources Definitions

AdCard™ Services – Provides information on Canada Post’s advertising solution that combines convenience with the power of direct mail.

Canada Postal Guide – Contains detailed information on products and services offered by Canada Post for mailing within Canada, to the U.S.A. or to international destinations.

Customer Guide (including all amendments) – Forms part of the Agreement between the Customer and Canada Post. It explains the qualifications and other terms and conditions under which the service is provided.

Data & Targeting Solutions – Professional targeting services that uses geographic, demographic and lifestyle data so that Customers can target their Unaddressed Admail to reach only the neighbourhoods that match their customer profiles.

Do-it-Yourself Checklists For Creating Machineable Items – Checklists to help you meet and understand the requirements when creating machineable standard/short and long (S/L) items.

Do-it-Yourself Checklists For Preparing Mailings – Checklists to help you meet and understand the requirements when preparing your mailing.

Electronic Shipping Tools (EST) User Guide – This guide explains step-by-step on how to use the Electronic Shipping Tools (EST) application.

FSA and Letter Carrier Walk Maps – Provide Direct Marketers with information on how to target their audiences by providing data associated with the Forward Sortation Area (FSA) and Letter Carrier Walk (LCW) maps.

Induction Locations and Cut-off Times – Information on where and when to deposit your mail at a Canada Post Receipt Verification Unit (including Machineable Induction Locations and Cut-off Times).

Householder Counts for Urban and Rural Delivery – Provides information on the number of houses, apartments, farms and business points of call. Customers can use this information to determine the number of items to prepare their Unaddressed Admail mailing.

Lettermail National Presortation Schematic (LNPS) – This schematic will assist mailers and their suppliers in preparing their Lettermail mailings by defining how mail is consolidated to move across Canada.

List of Recognized Presortation Software Vendors – This list is the result of a program that evaluates and recognizes presortation and bar code recognition software products that are deemed acceptable by Canada Post standards.

Machineable Mail Advisor – With this tool, you’ll be able to browse, preview and download machineable card and envelope templates, complete with built-in guidelines.

Mail Preparation and Presortation Guides – Provide Customers with a thorough understanding of Canada Post’s mail preparation and presortation requirements.

National Presortation Schematic (NPS) – This schematic will assist mailers and their suppliers in preparing their mailings by defining how mail is consolidated to move across Canada.

Postal Standards Guides – Primarily intended to assist mailers and their suppliers in properly preparing items that will have the physical characteristics necessary for effective processing by Canada Post’s automated mail processing equipment.

Publications Mail™ Enclosures Made Easy! – A handy resource tool that will assist Customers in identifying which enclosures (inserts/outserts) would be priced with the host publication or separately at an additional cost.

When to say YES – That’s Addressed Admail™ – Provides detailed information about the Addressed Admail definition, gives examples of the various items that qualify and those that do not qualify as Addressed Admail.

2

Communicating with Canada Post

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3

Postal Code and Other Data Products

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Customers may enter into a licence agreement with Canada Post to obtain Postal Code Address data, Delivery Mode data, Householder Counts data, and Householder Counts-Plus data. These products assist Customers in address validation and correction, Mail Preparation and Presortation, as well as Unaddressed Admail targeting.

For information on subscribing to these data products, Customers can contact a Canada Post Representative, visit the Canada Post Address Management Tools web page at canadapost.ca/am or send an email to data.product@canadapost.ca

Customers can also write to the following address:

DATA LICENSING
CANADA POST
2701 RIVERSIDE DR SUITE N0671
OTTAWA ON  K1A 0B1