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Key Support Documents
Parcel Services to the U.S.A.

Service and
Price changes

Customer Guide

The Customer Guide (for Customers under contract only) forms part of the Agreement between the Customer and Canada Post. It explains the qualifications and other terms and conditions under which the service is provided.

Postal Guide

Contains detailed information on products and services offered by Canada Post for shipping within Canada, to the U.S.A. or to international destinations.

Addressing Guidelines

Provides information on how to properly address your items.

Non-mailable Matter

Delivery Standards

Provides the Delivery Standards for our services.

Customs Requirements

Counter and Small Business Prices

Electronic Shipping Tools (EST) User Guide

Contains details on the Electronic Shipping Tools application.

Pick-up Locations

Note: This Scheduled Pick-up list does not apply to Priority™ Worldwide.

Postal Facility Cut-off Times

International Destination Listing




POSTAL SERVICES INFORMATION
Service and Price changes
Postal Guide Prices International
Destination Listing
Customer Guides Postal Standards Guides Mail Preparation &
Presortation Guides
Postal Indicia Container Labels General Terms
and Conditions
Canada Post Corporation
Act and Regulations
Glossary ABCs of Mailing
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