Glossary

See Third Party Shipping System. [Logiciel d‘expédition par tierce partie (LETP)]

A height-modulated bar code used in high speed and automated mail sorting machines. [code à barres à quatre types de traits]

See Addressed Admail. [Médiaposte avec adresse (MAA)]

The section of a post office where the ABC system is used. [section de tri alphabétique]

The system by which mail is sorted into case separations labelled alphabetically. [système de tri alphabétique]

A mail item that meets the specific requirements and conditions of a service available through Canada Post. [article admissible]

Favourable reception of mail items prepared by the sender prior to mailing according to conditions stipulated by Canada Post. [acceptation]

A scan that records the date an item was accepted by Canada Post. [balayage au point d’origine]

See customer number. [numéro de compte; numéro du client]

An Unaddressed Admail and Addressed Admail product available in standard and custom high-quality card formats as part of a “one-stop” advertising solution. [Promocarte; article Promocarte]

A program designed to encourage mailers to ensure that all the components of an address are present and correct and that they match information in Canada Post’s database. [Programme d’exactitude des adresses]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [porte-adresse]

An address whose vital elements are missing. [adresse incomplète]

A direct mail service for items bearing a uniform message that promotes the sale or use of products or services, solicits donations or contributions, or reports on financial performance primarily for promotional purposes. [Médiaposte avec adresse (MAA)]

The person, business or institution to which a mail item or shipment is addressed. [destinataire]

See authorized representative. [représentant du destinataire]

The family of Canada Post products and services that are primarily used for advertising by mail. [Médiaposte]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [brochure publicitaire]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [publireportage]

A proof of delivery in hard copy including the date and signature of the addressee and available for International Registered Mail. [Avis de réception (AR); carte AR]

See Automated Enquiry System. [Système automatisé de renseignements (SAR)]

A period of 12 consecutive calendar months falling between 2 anniversary dates. [année de convention]

Mail paid at the air mail rate for transportation by air. [courrier-avion]

A route or service used to carry mail by air. [Service postal aérien (SPA)]

An adhesive label used on international air parcels and U.S.A. and international air Small Packets. [étiquette par avion]

For commercial customers with an Air Stage Freight Service contract under the Parcel Services Agreement, these prices are only applicable from designated staging points (where mail is airlifted to and from an Air Stage Office) and Food Entry Points (the facility where food shipments must be dropped off in order to be flown to an Air Stage Office). [tarifs du Service-fret aérien omnibus]

This service is available by contract only, under the Parcel Services Agreement. This service is for customers shipping items which are deemed as essential or food items as shown on the Eligible and Non-Eligible Lists. Items shipped under the Air Stage (Funded) service will be accepted at the designated food entry points only, and the non-food shipments will be accepted at the designated staging Points or Food Entry Points. [Service-fret aérien omnibus]

A post office to or from which all mail must be airlifted for more than 6 months of every year when a viable surface transportation alternative is not available. This type of office is generally confined to remote or isolated communities in northern areas of the country, and is specified in the Air Stage Office List established by Canada Post. [bureau du Service aérien omnibus]

Transport of mail prepaid at surface prices by air to speed delivery which is normally to a destination outside Canada. [aéroportage]

Any beverage intended for human consumption containing alcohol (e.g. beer, wine and spirits) as defined in the Excise Act R.S.C. 1985 C.E.-14, as amended. [boisson alcoolique]

Mail is sequenced by the Delivery Mode Detail (DMD) which is located in positions 66 to 69 of the Delivery Mode Data. The exact Delivery Mode Detail (DMD) is a four-character, left-justified data field that may contain numeric characters or a combination of numeric and alphabetic characters. DMD’s that are a combination of alpha and numeric characters will have 1 to 3 alpha characters in the left. Those with 1 alpha character are followed by up to 3 numeric characters. The Alphanumeric Sequencing has the following requirements:

The alpha-numeric (A)-(N) formula that makes up the Canada postal code. [ANA NAN]

Agreement under which a person agrees to purchase 250 or more prepaid containers over a period of 12 months or less. [convention d’achat annuel]

Items which do not meet the normal size limits of standard mail such as letters, postcards or parcels. [autres objets (AO)]

With respect to each product and service, the applicable prices, including any applicable fees, charges or surcharges, and less any applicable rebate, set by Canada Post and in effect at the time of mailing, as published and/or made available by Canada Post for general application to its customers, as amended from time to time. [tarifs publiés applicables]

A postage stamp selection sent by a stamp dealer to a collector for his inspection. [à l’examen; sous condition]

See Advice of Receipt (AR). [Avis de réception]

A list of countries to which the export of certain goods is controlled. [liste des pays visés]

A mailing deposited in the mail processing facility or mail induction centre which dispatches directly to the final site from which the mail will be delivered to the addressee. [dépôt dans le secteur]

The greater of the actual weight and the volume divided by the volumetric weight factor. [poids établi]

A person with written authorization to pick up, receive and sign for mail addressed to another party. [représentant autorisé; représentant reconnu du destinataire]

A party designated by the customer and approved by Canada Post to have access to the products and services offered under a specific agreement. [utilisateur autorisé]

A computerized system using bar code technology that enables a mailer to obtain delivery information by telephone about his mail item. [système automatisé de renseignements (SAR)]

A mail processing operation performed by mechanized means with specialized systems or devices. [opération automatisée]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [numéro antérieur]

See mail bag. [sac postal; sac]

Location, usually within certain large postal facilities, where empty mail bags are received, examined, stored and forwarded to other postal facilities as required. [dépôt de sacs]

A piece of thin cardboard containing a colour coded bar with pre-printed or hand-written information to be inserted in the label holder on mail bags to show the destination and contents of the bag. (Also referred to as a keeper tag or a bag tag). [étiquette de sac]

Framework with hooks used to hold bags open, to enable mail to be dropped in. Capacity varies from two to 16 bags. Label holders on the frame identify the destination of each bag. [râtelier à sacs]

A rental service provided because postal boxes are not available or are not large enough to meet the customer’s needs. [service de sacs]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [tarif de base]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [poids de base]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [sachet de produit de beauté]

Agreement concerning postal services made between Canada and the United States or other postal administrations. [Convention postale bilatérale]

A document completed by the shipper, detailing both the shipper and the receiver’s full addresses, including the postal code, and telephone numbers. [Connaissement]

A series of parallel, vertical bars representing the postal code of the addressee, that are printed in fluorescent ink on the lower right corner of mail for automated machine reading purposes. [code à barres binaire]

A segment of a letter carrier route indicated by an individual local delivery unit (LDU) rather than a particular part of a street as defined by municipal authorities, or one side of a city street between two intersections. [îlot; section de rue]

Unit of four or more stamps arranged from two or more horizontal rows, not separated. (bloc)

See bulk mail facility. [installation de traitement en vrac (ITV)]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [livre]

A mail presortation option for Regular Parcel. [option Tri préliminaire des livres]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [livret]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [relié]

See mailbox assembly. [batterie de boîtes aux lettres]

A customer renting or using a post office box. [locataire de case postale]

See bulk processing stream. [flot de traitement en vrac (FTV)]

Resorting the contents of mixed bundles into straights. Also includes the sorting of bags of mail, publishers’ bundles or parcels received loose at the loading docks. [répartition]

The separation point between letter carrier routes. [coupage]

See Business Reply Mail. [Correspondance-réponse d‘affaires (CRA)]

One folded sheet of paper that contains information other than merchandise or services for sale. [dépliant]

Any type of mail consolidated in a bag or other container of similar size. [envois en vrac]

Facility designed specifically for processing all mail in the bulk processing stream. This is a component of a mail processing plant. [installation de traitement en vrac]

An expression used in postal facilities to describe a quantity of mail. [envois en nombre]

Processing stream representing mail input in bulk form for delivery in bulk form. [flot de traitement en vrac FTV]

Form used in international mail to communicate between exchange offices in different countries. All irregularities observed in international mail dispatches are reported on this form. [bulletin de vérification BV]

See facing slip. [étiquette de liasse]

See the Publications Mail ustomer Guide at
canadapost.ca/customerguides under “Publications Mail Terminology”. [liasse d’exemplaires non adressés]

A specific number of same-size mail tied or banded together. A bundle is also mail banded together according to mail preparation requirements. [liasse]

Grouping Mail pieces together by elastic, string or plastic straps. Single strap is used in containers. Double strap is used in bags. [enliassement]

A day other than Saturday, Sunday, a statutory holiday and any day normally observed as a holiday by Canada Post. [jour ouvrable]

The delivery of mail to a business address. [distribution aux entreprises]

A direct response mail service, available in the form of a postage paid, pre-addressed card or envelope, bearing the appropriate design elements approved by Canada Post, used by businesses, publishers, government departments, fundraisers and other organizations to seek response from recipients within Canada and around the world. [Corrrespondance-réponse d‘affaires (CRA)]

A person who uses a Business Reply Mail card or envelope as their response vehicle of choice to a Business Reply Mail customer. [utilisateur du service Correspondance-réponse d‘affaires]

A person who enters a Business Reply Mail agreement and obtains the approval of Canada Post to distribute envelopes or cards that meet the requirements of the Corporation for Business Reply Mail. [client du service Correspondance-réponse d’affaires]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [guide du consommateur, guide d’achat ou guide source]

See bulletin of verification. [bulletin de vérification (BV)]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [règlement municipal, règlement intérieur, règlement administratif]

See care of. [Aux soins de (A/S)]

Special design or inscription on an envelope to commemorate a postal or philatelic event relating to the stamp, an advertisement forming part of a postage meter impression, or a motto or slogan included in a postal cancellation. [flamme]

Enclosed area where registers, shortpaid, etc. are handled. [cabine]

All Regulations as defined in the Statutory Instruments Act and certain other classes of instruments and documents required to be published. Regulations made under Section 19 of the Canada Post Corporation Act are published in the Gazette. [Gazette du Canada, Partie II]

A Corporation established by an Act of Parliament to carry out certain activities under the direction and control of a Board of Directors. [Société canadienne des postes (SCP)]

Regulations proposed by Canada Post and approved by the Governor in Council pursuant to the Canada Post Corporation Act and Regulations. [règlements de la Société canadienne des postes publiés dans la Gazette]

Canada Post’s responsibility for mail ends with the correct delivery of mail to an address, a legal representative, a mail receptacle or a postal box. When delivering an item requiring a signature, Canada Post’s responsibility ends when the addressee or authorized Representative signs for the article. For non-registered items requiring a signature, if the addressee refuses to sign for the item, Canada Post will ask the addressee to print his/her name in block letters. If the addressee refuses, Canada Post will deliver the item and indicate SIGNATURE REFUSED in the signature box. [responsabilité de Postes Canada]

Commercial name of the Canada Post Corporation. See Canada Post Corporation (CPC). [Postes Canada]

A military post office operated by the Canadian Forces Postal Service to provide postal facilities for Canadian military units abroad, for Canadian naval ships on cruise and to personnel authorized to receive or mail Canadian Forces Mail. [bureau de poste des Forces canadiennes (BPFC)]

Military postal service authorized to operate post offices and provide postal facilities for the Canadian Forces in Canada and abroad. [Service postal des Forces canadiennes (SPFC)]

An impression used to mark a postage stamp to prevent its reuse. May be done by machine, hand stamp, or (when missed by initial processing), indelible pencil. A date, time and location is usually included in the cancelling die. [oblitération]

Device placed in a cancelling machine to cancel stamps and imprint the location, date and time. [cliché d’oblitération]

A machine through which letters are fed to cancel stamps. It places a postmark, including location, time and date on letter-size mail. [machine à oblitérer; oblitérateur]

The sender writes CARD FOR PICK-UP in the Attention box of the shipping label or applies a Card for Pick-Up sticker to the item to ensure that Canada Post does not deliver the item. Canada Post notifies the addressee that the item is to be picked up at the post office. [retenue pour ramassage]

A card, coupon or single unfolded sheet of paper not enclosed in envelopes. [carte, coupon et feuille simple]

A container made of corrugated fibreboard and used primarily to hold Short and Long (S/L) mail, including postcards and cards. [corbeille à lettres Cardox]

Manner of addressing mail to authorize its delivery to a named representative of the addressee. [aux soins de (A/S)]

Two or more sheets of paper bound together with glue or staples, etc., that prevent exposure during normal handling and that contain descriptions and order numbers for merchandise and/or services for sale. Catalogues may contain an insert, but must not contain a sample. [catalogue]

Document for Customs purposes attesting to the manufacture of an article in a given area or place. [certificat d’origine]

The process by which mailers demonstrate their ability to meet Canada Post’s technical specifications (such as machine readability), in order to qualify for Machineable prices. Certification will be maintained as long as periodical audits confirm that the mailer continues to meet the specifications. [confirmation de l’admissibilité; admissibilité]

See culler facer canceller. [machine à éliminer, redresser et oblitérer (MERO)]

See Canadian Forces Post Office. [bureau de poste des Forces canadiennes (BPFC)]

See Canadian Forces Postal Service. [Service postal des Forces canadiennes (SPFC)]

A form used by a person to notify Canada Post of a change of address. [Avis de changement d’adresse (ACA)]

A service whereby mail items that cannot be delivered as originally addressed because the addressee has moved are redirected to the addressee’s new location if a Change of Address Notification has been filed by the addressee. These items are called Redirected Mail. [réexpédition du courrier]

Payment of a fixed postal fee by each country within the limits laid down by the Acts of the Universal Postal Union. [taxe]

Material that is used to assess the chemical properties of a substance and that requires expeditious transmission by post. (substance chimique témoin)

It is the second level of consolidation as per the National Presortation Schematic. [centre de regroupement urbain]

All operations connected with mail for local delivery from a postal facility to addresses within the delivery limits of that postal facility. [livraison urbaine]

Denoting that the mail described is addressed for distribution from the same postal facility or a branch thereof. [courrier urbain]

Sortation case used in the city section of a large postal facility to complete the first sort of city mail. The mail not made into straights at this sort subsequently goes to the city final cases. [tri primaire urbain]

Installation established by Canada Post to serve a military community, a (base) civilian community or a combination of both. [bureau de poste civil (BPC)]

Collection of mail from the inside and outside mail receivers located in a post office or from street mailboxes. [levée]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [emballé dans un matériel transparent]

See closing mail. [fermeture et expédition]

Sealing or closing bags at a given time before a specific dispatch. [fermeture du courrier]

See community mailbox. [boîte postale communautaire (BPCOM)]

Corporate Manual System. [Système du manuel de la Société (SMS)]

See Change of Address Notification. [Avis de changement d’adresse (ACA)]

Mail that includes in the address a valid postal code designation, correctly positioned and machine-readable. [courrier codé]

To apply the postal code to a new area of a community or to apply machine readable coloured bars to an item of mail that represent the postal code. [pupitre de codage]

See Collect On Delivery. [Contre remboursement (CR)]

A service whereby Canada Post:

[contre remboursement (CR)]

See street mailbox. [boîte aux lettres publique]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [envoi collectif]

A stamp that is issued to commemorate an event or to honour a person, normally printed in limited quantities and sold within a specific period of time. [timbre-poste commémoratif]

A ground parcel service to the U.S.A. for contract customers using Commercial Customs Clearance rather than Postal Customs Presentation. It provides full tracking including Delivery Confirmation. It is not available to U.S.A. territories or possessions. [Colis accélérés commerciaux É.-U.]

Internationally recognized form used to declare goods for Customs Clearance. It is mandatory for Commercial Customs Clearance. [facture commerciale]

A scheduled service offered through a contract to commercial customers whereby Canada Post picks up a minimum quantity of parcels and certain other mail, if applicable, at a designated place. [service de ramassage des colis commerciaux]

A process by which separate mailings are prepared for mail processing in such a way that they are intermingled together to create a single sequenced mailing. Commingling is generally associated with Lettermail and Admail, and is not permitted. [amalgamation]

An identified time period for the processing of mail. Each process stream has a specified processing commitment. See corporate operating commitment. [engagement]

A centralized, unmanned mail collection and delivery facility that may provide a range of customer-operated facilities such as stamp vending machines, bill changers, scales and parcel compartments. [centre postal communautaire]

A large, firmly anchored steel box (module) comprising 8 to 15 individual compartments, each serving one street address for mail delivery. [boîte postale communautaire (BPCOM)]

The delivery of mail to a large steel box. Each locked compartment serves one street address. Each unit also provides a larger compartment for parcel delivery as well as a mailbox for outgoing letters. [service de boîtes postales communautaires]

In order to be considered a community newspaper, the item must:

[journal communautaire]

All identical items that are posted by the mailer at one time in one day at one location unless otherwise agreed upon in writing by Canada Post and the mailer. [dépôt complet]

The receiver or addressee of a mail item. [destinataire]

The total number of items or shipments tendered to Canada Post at any one given time on a given date by a customer. [dépôt]

See levels of consolidation. [regroupement]

A program introduced by Canada Post on July 2, 1997, to respect consumers’ wishes not to receive unaddressed material. There are five exemptions under the Program:

[Programme Choix des consommateurs]

Include the following:

[conteneur]

A piece of thin cardboard containing pre-printed or hand-written information to be inserted in the label holder attached to a container. The label details the contents and the container’s destination. [étiquette de conteneur]

See bag service. [service de conteneurs]

A customer who has signed a written agreement or contract with Canada Post concerning mail preparation and delivery, service standards and applicable rates for a specific service. The customer must complete the required forms (i.e., Agreement Set-up Form, Credit Application and Customer Account Information), have them approved and provide an Authorized User listing as well as any other relevant information. [client commercial titulaire d’une convention]

See mail contractor. [entrepreneur]

Two or more items/advertisements from different advertisers, printed on a single sheet, card or coupon booklet, or mailed in a sealed bag, wrapper or envelope that prevents separation. [envoi collectif]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [conditionnement commun]

For any given unit of mail it is the last acceptable day for delivery of that mail. These operating commitments are based on the date of receipt, type of mail, origin, destination and agreement. [engagement de service de Postes Canada]

Suitable length of counter top, with or without a screenline, located in a postal facility at which postal transactions with the public are completed. [comptoir]

A service provided by Canada Post that compensates for loss, rifling or damage to mailable matter. [couverture pour perte ou dommages]

See wrapper. [emballage]

See Canada Post Corporation (CPC). [Société canadienne des postes (SCP)]

See civilian post office. [bureau de poste civil (BPC)]

Key supplied to a letter carrier or mail service courier by the post office to open relay boxes, mailboxes, apartment panels. Such keys belong to Canada Post. [clé « crown »]

Lock issued by the post office for various corporate purposes. [serrure « crown »]

See volumetric weight. [poids cubique]

An automated machine that faces mail into the correct position for date stamping and stamp cancelling. A special substance in the stamp activates it. [machine à éliminer, redresser et oblitérer (MERO)]

To pick out of a stream or batch of items of mail. Generally applies to those items pulled out for separate handling. For example, items are culled from a face-up table because they cannot be machine cancelled. [tri éliminatoire]

Mail receptacle that permits motorists to deposit mail without the need to leave their vehicles. It may be in the form of a specially designed receptacle placed in or near the wall of a post office building or it may be a street mailbox positioned at the curb with the mailing slot facing the street. [boîte aux lettres pour automobilistes]

A seven-digit number assigned to each customer who signs a service agreement. [numéro du client; numéro de compte]

A service provided by Canada Post consisting of direct communications with the public on such matters as claims, enquiries and complaints, as well as postal code promotion and other public relations activities. [réseau des relations avec la clientèle]

See Customer Relationship Support. [service à la clientèle]

Authorizing release of an article of mail to the addressee by Customs. [dédouanement]

A form affixed to U.S.A. and international mail to simplify Customs clearance in the country of destination. [Déclaration en douane]

Amount of tax or tariff applied to an item imported from another country. [droit de douane]

Process of inspecting an item of mail by Customs officers to determine whether or not duty is applicable. [contrôle douanier]

CN22 label required on all international items, other than Parcel Post, subject to Customs control. [étiquette de douanes]

An area at exchange offices (generally at the port of entry) where an initial segregation is made between non-dutiable and potentially dutiable items before dispatch to destination or diversion to Customs. [centre de tri préliminaire douanier]

See delivery address information. [renseignements relatifs à l’adresse de livraison (RAL)]

Mail that has been damaged between the time it was mailed at a postal facility in Canada and delivered in Canada or to another postal administration; after its receipt in Canada from other countries; due to improper delivery; or due to abnormal handling. [courrier avarié]

The metal or rubber stamp used on mail or on forms to indicate the date and/or to cancel the postage stamp. [timbre à date]

The act of dating items or dating and cancelling stamps on mail. [apposer le timbre à date; frapper du timbre à date]

See distribution centre facility. [centre de desserte postale (CDP)]

If the weight of a shipment is not on the appropriate shipping document, Canada Post will apply a standard “default weight” per piece and charge accordingly. [poids par défaut]

A mailer-specific sortation option that is used rather than the Local Delivery Unit (LDU) option. DAI sequences the mail items by street name, street type, street direction, civic number and suite number. [Renseignements relatifs à l’adresse de livraison (RAL)]

Area to which mail delivery service is provided from any postal facility or service such as an individual letter carrier, rural route or postal route. [secteur de livraison]

Upon delivery or attempted delivery, the item number and date is captured. This information is then available to the sender by calling an Automated Response System or via the Internet. [confirmation de livraison]

The facility from which the mode of delivery emanates (e.g. location of postal box, origination of the rural route or letter carrier route) and can include Urban postal stations, letter carrier depots and Rural postal facilities. This is the first level of consolidation as per the National Presortation Schematic. [installation de livraison (IL)]

The part of the delivery mode code which identifies the version of the Delivery Mode Data Product used. This code changes monthly. [caractère de vérification du mode de livraison]

Consists of the delivery mode audit code and the delivery mode code details. [code de mode de livraison (CML)]

Represents a combination of numerical and/or alphabetical characters representing a particular mail delivery service in an urban area (e.g. H 10). [numéro de mode de livraison]

Provide information that contains postal codes and their related modes of delivery (e.g. a letter carrier walk). [exigences techniques relatives aux données sur le mode de livraison]

The Delivery Mode Identifier is numerical and represents the routing information such as a letter carrier route number (e.g. 12). [identificateur de mode de livraison]

An alphabetical character which identifies the mode of delivery:

[type de mode de livraison]

A delivery mode refers to the methods of delivery. Examples of delivery modes are:

[mode de livraison]

Notice left when delivery was attempted but no one was present to receive the item. (carte Avis de livraison]

A facility to which mail is destined. The National Presortation Schematic outlines all level 1, 2, 3 and 4 destination facilities to which mail is consolidated. [installation de destination]

See delivery facility. [IL]

See cancelling die [cliché]

Under the Letter Carrier Presort (LCP) option, Dimensional Addressed Admail offers all the benefits of Addressed Admail, with thicker dimensions and three different sizes to choose from. Dimensional Addressed Admail also provides more flexibility and creativity for customers when designing their Direct Mail campaigns to include such things as samples, videos and larger high-impact pieces. [Médiaposte avec adresse extradimensionnelle]

As in “direct to the delivery facility,” the first level of consolidation in the National Presortation Schematic is the preferred order of mail preparation. Directs are containers and bags of mail headed for processing at one rural or urban post office, or one postal station or depot. [envoi direct niveau 1]

A container consisting of bundles of items for the same rural or urban post office, or one postal station or depot. [conteneur direct]

A bundle or bag of mail delivered by vehicle direct to a customer who receives mail in volume on a regular basis. [livraison directe]

Bundle, bag, etc., containing mail destined for processing at one post office, or one postal station or depot. These offices are the first level of consolidation. See levels of consolidation. [envoi direct]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [répertoire]

Contains mail to be re-sorted and dispatched to dependent offices. [sac « dis »]

Mail from other post offices that requires sorting in the receiving office and is then distributed either from it or from adjacent post offices. [dépêche « dis »]

International term referring to a form prepared by the mailer, documenting the contents of a mail item; may be accompanied by the relative invoice or statement of value in order to facilitate Customs clearance in the country of destination. [Bulletin d’expédition]

A person who routes mail and prepares loading plans for vehicles used in the transmission of the mail. [répartiteur]

The entire shipment, prepared by Canada Post, for forwarding to another location or service. [expédition]

A major postal facility where mail is received, sorted, handled and sent to, or received from, a group of dependent postal facilities. This is the third level of consolidation as per the National Presortation Schematic. [centre de desserte postale (CDP)]

The sorting system established to move mail from point of mailing to the office of delivery with the least possible intermediate handling. See routing. [acheminement]

See delivery mode code. [CML]

A service option whereby Lettermail that cannot be delivered as addressed because the addressee has moved, shall be returned to the sender and not forwarded to the addressee, even if the addressee has filed a Change of Address Notice with Canada Post. [Ne pas faire suivre]

Business or personal correspondence item having no defined commercial value. [document]

Mail originating in Canada addressed to points in Canada. [courrier du régime intérieur]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [numéro double]

Two or more letters received stuck together and requiring separation. [double]

Clearing a case of the mail for a particular service or dispatch or clearing the mail receptacles in a postal facility. [vidage]

Money (charge, tax, etc.) requested by the jurisdiction of a country for fiscal purpose. See customs duty. [droit]

Ink or paint (the colour of which must significantly contrast with the colour of the envelope) applied to the top edge of an envelope to indicate a break between groupings and/or delivery facilities of presorted mail. [marquage à jet d’encre]

The software system made available under license by Canada Post or a third party shipping system approved by Canada Post, which allows for automated preparation of shipping documentation including labels and contains other features to facilitate shipping with Canada Post, and which is further described on the canadapost.ca website. [Outils électroniques d’expédition (OEE)]

An automated process enabling customers to establish pricing of products and services, as well as prepare Canada Post shipping labels and electronic or manual Manifests. E-link is available with Electronic Shipping Tools software, Third-Party Shipping System Software and customer developed shipping systems. [CyberLien]

To include along with something else in a parcel, periodical or envelope. [pièce jointe]

See group desk suite. [batterie de pupitres de codage]

Notation on an item of mail; for example, the reason for non-delivery or card sent. [mention sur le courrier]

Process of tracing the handling of an item of mail with the intention of identifying the cause of delay, loss or other service problem. [enquête]

Pursuant to sections 14 and 15 of the Canada Post Corporation Act, Canada Post has the sole and exclusive privilege in Canada of collecting, transmitting and delivering letters to the addressee. This exclusive privilege extends to letters weighing up to 500 g mailed in Canada for delivery within Canada or outside Canada, or mailed outside Canada for delivery within Canada. [privilège exclusif]

Cover or wrapping of an item, a document, facing slip, bag label or any other material thing used as evidence in connection with an irregularity in the mail. [pièce à conviction]

A domestic parcel service for contract customers. Items must bear an Expedited Parcel bar-coded label. [Colis accélérés]

A ground parcel service to the U.S.A. available to all customers. Expedited Parcel-USA provides Delivery Confirmation and must bear an Expedited Parcel-USA bar-coded label. [Colis accélérés É.-U.]

A list of goods established under the Export and Import Permits Act to control the export of certain goods. [liste des marchandises d’exportation contrôlée]

All goods listed in the Export Control List (ECL) or goods destined for Area Control List countries, whether listed on the Export Control List or not, require individual export permits. [licence d’exportation]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [numéro spécial/supplémentaire; édition spéciale/supplémentaire]

The three vertical bars printed on Business Reply Mail that allow mechanized mail processing equipment to identify and segregate such mail. [barres d’extraction Correspondance-réponse d’affaires]

Bag containing a letter bill or parcel bill in a dispatch to or receipt from a foreign country; the label is marked with an “F” for “feuille d’avis” in French. [sac portant la lettre « F »]

See flats tubs [conteneur à grands objets plats (CGOP)]

To arrange the mail so that the postal indicia or stamp and the addresses are right side up and face in the same direction. [redresser]

Machine for automatically facing and cancelling stamped letter-size mail. [machine à redresser et à oblitérer]

See postal facility. [installation]

A small slip of paper, pre-printed or hand-written, attached to the top of a mixed bundle to show the destination of the bundle. Also known as a bundle label. [étiquette de liasse]

See forward consolidation point. [centre de regroupement du courrier d’acheminement (CRCA)]

Service enhancement which is provided automatically to the customer as part of the basic service. [caractéristique]

Letter bill (C-12) used for international mail. [feuille d’avis]

An item in an envelope, wrapping or outer cover larger than a letter-size item. [grand objet plat (GOP)]

A machine that sorts mail flats by reading addresses and/or the bar codes printed on such mail, and encodes mail with the bar code as required. [machine à trier les grands objets plats (MTGOP)]

A hardsided container used primarily to transport Oversize (O/S) mail. [conteneur à grands objets plats (CGOP)]

A military post office operated by the Canadian Forces Postal Service to provide facilities for Her Majesty’s Canadian Ships (HMCS). [bureau de poste de la Flotte (BPF)]

See binary bar code. [code à barres fluorescentes]

One or more sheets of paper. If more than one sheet, they must be folded together bound or unbound. [feuillet publicitaire et journal]

See fleet mail office. [bureau de poste de la Flotte (BPF)]

A facility designated by Canada Post at which food shipments for a specific Air Stage Office must be tendered. [point d’entrée des aliments]

Term used for the Air Stage Freight Service. Food or beverages which have low nutritional content. Foods meeting this definition are ineligible for the Air Stage Freight (Funded) Service. [aliment à faible valeur nutritive]

Food as defined in the Food and Drug Act. [aliment]

See international mail. [courrier du régime international]

The fourth level of consolidation in the National Presortation Schematic. This level is only accessed for the make-up of monotainers/pallets. [centre de regroupement du courrier d’acheminement (CRCA)]

The delivery of mail outside the postal delivery area of the place of mailing. [livraison du courrier d’acheminement)

Mail going outside the postal delivery area served by the postal facility in which it was received for processing. [courrier d’acheminement

The first three characters (alpha-numeric-alpha) of the postal code, which represent a geographic area. [région de tri d’acheminement (RTA)]

An item that by its nature or construction will not withstand normal transportation and handling, no matter how carefully it is packaged. [article fragile]

Using the franchising concept, Canada Post provides to private retailers its products and services and access to its processing and delivery network. In return, private retailers offer to Canada Post their retailing expertise in an already existing host business and the capital investment needed to provide the service. [franchise]

See Government Mail Free of Postage [privilège de franchise postale; envois transmis en franchise pour le gouvernement]

The marking of a piece of mail with the official signature, initials or sign indicating the right of the sender to free mailing privileges. [en franchise]

See forward sortation area. [région de tri d’acheminement (RTA)]

See flats sorting machine. [machine à trier les grands objets plats (MTGOP)]

All containers should be 100% full. However, a container is considered full when its content, compressed of its own weight, fills 90% of the container’s length when tipped on a 45-90 degree angle, or of the vertical height of the container when the contents are lying face up. [conteneur plein à grands objets plats]

All containers should be 100% full. However, a container is considered full when its contents, standing vertically, compress of their own weight to fill 90% of the container’s length when the container is tipped on its short end at 45-90 degrees. [conteneur plein à lettres]

See grading. [séparation]

See group desk suite. [batterie de pupitres de codage (BPDC)]

A service provided at post offices for delivery of mail to those not renting postal office boxes, the travelling public, customers with no fixed address within the letter carrier delivery area and anyone who cannot receive mail through the normal delivery modes. [poste restante]

In the larger urban centres, refers to the main post office as opposed to a postal station or retail postal outlet. [bureau de poste principal]

See group mailbox. [boîte postale multiple (BPM)]

Government mail free of postage allows for mail (with the exception of Parcel Services, options and special services) to be sent to and from the following individuals free of postage provided that both the sender and receiver are in Canada:

[envois transmis en franchise pour le gouvernement; privilège de franchise postale]

Separation of letters in an automated system according to envelope length. [séparation]

See customs label. [étiquette verte]

Group of desks where operators manually convert the postal code on letters to a bar code that the letter sorting machine can read. This machine also does a basic sort preparing letters for the sorting machine according to machine plan. [batterie de pupitres de codage (BPDC)]

A large green steel box comprising 10 individual compartments that can be separately locked, each serving one street address for mail delivery. [boîte postale multiple (BPM)]

More than two Collect on Delivery items mailed at the same time to the same address, under one COD fee. Each COD item must bear a COD label. [envoi multiple ou envoi CR en nombre]

The act of cancelling postage by use of a hand stamp. [oblitération manuelle]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [aide-mémoire ou manuel d’utilisateur]

A service that provides printing, production and delivery of Addressed Admail or Lettermail items utilizing a customer’s electronic database. [Distribution papier]

A Canada Post publication that sets out technical specifications for Hardcopy Delivery. [Guide technique de la distribution papier]

A numeric code used to classify goods for customs duty purposes. [code de système harmonisé]

City, town or route names attached over sorting separations on cases. May be inserted into a special type of holder or fastened to the upper divider of the separation. [plaques indicatrices]

Contracted surface transportation services operating between two or more communities using motor vehicles. [service routier (SR)]

Mail held for a specific period upon instructions in writing from the addressee on payment of a service charge. [retenue du courrier]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [publication principale]

A person who occupies a house or apartment alone, as head of a household, or family. [chef de ménage]

Delivery counts supplied by Canada Post for all urban and rural delivery modes such as letter carrier routes, non-letter carrier routes and postal boxes, etc. [nombre de chefs de ménage]

Mail addressed simply “Householder”, “Boxholder”, “Occupant” and “Resident” or with no address. Delivery is made to every household. [article sans adresse]

See harmonized system code. [code de système harmonisé]

See highway service. [service routier (SR)]

Items of Addressed Admail that are the same in physical design and characteristics except that their thickness, weight and the colour of their exterior covers may vary. The return address may vary, provided that either the return address or the name/logo of the customer in the return address is constant. The dimensions and shape of the mail piece must also be identical. [articles identiques Médiaposte avec adresse]

Each mail item in an Incentive Lettermail mailing must be identical in design and physical characteristics except that the weight, thickness and colour of exterior covers may vary. The address and window locations must be the same on all mail items. The return address may vary provided that either the address or the name or logo of the company to which items are to be returned is constant. [articles identiques Poste-lettres à tarifs préférentiels]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [renseignements d’identification]

Mail that contravenes those sections of the criminal code affecting the use of the mail. See Prohibited Mail. [courrier prohibé]

Regulations that prohibit the importation of certain items or commodities into a country. [restrictions à l’importation]

To place a postage impression on an item of mail. [empreindre]

The name of the printer or issuing authority inscribed or printed on the sheet margin of the stamp panes, or on the stamps themselves. In some cases the name of the designer and/or engraver are included. [indication de l’imprimeur]

See incoming mail. [courrier d’arrivée]

A category of Lettermail that consists of identical items of Standard Short and Long (S/L) and Oversize (O/S) domestic mail as defined by Canada Post, which is deposited in large quantities and qualifies for a discounted price. [Poste-lettres à tarifs préférentiels]

A special price available under a sales agreement to commercial customers whose mailings meet certain requirements established by Canada Post. These requirements include but are not limited to: volume, mail preparation and presortation, address accuracy, machineability, etc. [tarif préférentiel]

All mail coming into a postal facility. [courrier d’arrivée]

See address incomplete. [adresse incomplète]

Compensation given to customers for items that are lost, rifled or damaged while in course of post. [indemnité]

The operation of translating a postal code to a bar code and placing it on the lower right corner of the envelope. [indexation]

A paper or card securely bound to a catalogue, newspaper or magazine but which does not include a sample. [encart]

See coverage for loss or damage. [couverture pour perte ou dommages]

Exchange of mail between Letter Processing Plants (LPPs). [échange]

A commercial customer whose primary business is to operate a transportation, courier or package distribution service in Canada, and who presents packages to Canada Post on behalf of other customers. [intertransporteur]

The exchange of letters mailed internationally is governed by the provisions of the Convention of the Universal Postal Union of which Canada is a member. The mailing of parcels is regulated by the Postal Parcels Agreement of the Universal Postal Union. [accords internationaux]

Office of the Universal Postal Union that deals with member postal administrations. [Bureau international de l’Union postale universelle]

A Universal Postal Union publication listing all the post offices in the world and including a general information table. [Nomenclature internationale des bureaux de poste]

Mail posted to or received from other countries. [courrier du régime international]

Consist of packages of goods, merchandise or other articles that are mailed in Canada for transmission and delivery to other countries except the United States, its territories and possessions. [colis du régime international]

Coupon purchased in Canada or other member country of the Universal Postal Union that may be exchanged in any member country of the Universal Postal Union for the minimum postage payable on an international unregistered letter. [coupon-réponse international]

A five-part form that lists shipment information for Customs clearance of international mail items in the destination country. All boxes must be completed in English or French. When the form is completed in French, an English translation must be included. [Déclaration relative à la facture]

Anything about the mailing, treatment, dispatch or delivery of an article of mail inconsistent with postal laws and regulations. [irrégularité]

See bag label. [étiquette de sac]

Label holder of a mail bag. [porte-étiquette]

Key mailed unwrapped and bearing an indication of the addressee to whom it is to be forwarded for collection of postage. [clés d’hôtel, de motel ou d’automobile]

A service that is applicable to items that consist of keys or plastic door access cards for hotels and motels, and motor vehicle keys, bearing the address of the addressee. Under the Key Service, keys or plastic door access cards may be mailed without cover or postage. Postage is payable by the addressee before delivery. [service des clés et des cartes-clés]

See community mail centre. [kiosque]

(letters and cards) a classification used for international mail. [L/C Lettres/cartes]

See lettertainer. [conteneur à lettres]

Narrow receptacle, placed above sorting case separations or on a mail bag, and used to secure a label. [porte-étiquette]

Printing relevant data on a label or facing slip or inserting labels into the label holders of mail bags or containers prior to dispatch. [étiquetage]

Narrow strip of heavy paper or cardboard placed in the holder provided on a mail bag or bag rack to indicate the destination, type of mail contained and routing instructions. [étiquette]

A mailer who regularly deposits an average of 100 or more pieces of mail per business day. [gros expéditeur de courrier (GEC)]

Customer that receives an average of more than 50 pieces of letter-type mail each business day. [gros destinataire de courrier (GDC)]

See letter carrier depot. [poste de facteurs]

See letter carrier presort. [tri préliminaire par itinéraire de facteur (TPIF)]

See letter carrier route. [itinéraire de facteur]

See letter carrier. [facteur]

See local delivery unit. [unité de distribution locale (UDL)]

Facing the address side of a mail item, it is the largest dimension. [longueur]

“One or more messages or information in any form, the total mass of which, if any, does not exceed 500 g, whether or not enclosed in an envelope, that is intended for collection or transmission or delivery to any addressee as one item” (Canada Post Corporation Act). [lettre]

See feuille d’avis. [feuille d’avis]

See street mailbox. [boîte aux lettres publique]

An employee of Canada Post who sorts and delivers mail to an allocated route. [facteur]

See letter carrier route. [itinéraire de facteur]

Postal facility operated as a terminal for letter carriers. A call-for service and in some cases business transactions such as meter setting and postage paid in cash may be provided. [poste de facteurs]

A postal facility which operates as a letter carrier terminal. [bureau avec service de facteur]

A mail presortation option requiring the delivery mode code for Addressed Admail including Dimensional Addressed Admail and Publications Mail. [Tri préliminaire par itinéraire de facteur (TPIF)]

The area served by a letter carrier. The letter carrier route measurement program determines size. Types of routes are as follows:

[itinéraire de facteur]

Where mail is delivered door to door by an employee of Canada Post. [service de livraison par facteur]

See letter carrier route. [itinéraire de facteur]

A facility designed primarily for processing Lettermail only. [établissement de traitement des lettres (ETL)]

A machine that sorts mail by reading fluorescent bar codes printed on such mail. [machine à trier les lettres (MTL)]

See letter. [Poste-lettres]

An international or U.S.A. service which includes the following:

[Poste aux lettres]

A hardsided container used primarily to transport Short and Long (S/L) mail. [conteneur à lettres]

The preferred order for mail preparation as determined by the quantity available as per the National Presortation Schematic.

[niveaux de regroupement]

Books containing no advertising, mailed on loan between libraries and patrons of libraries at a special price. [livres de bibliothèque]

This is a special no charge service available only to blind persons and recognized institutions for the blind. Only these items can be sent:

[cécogramme]

See delivery area. [secteur local de livraison]

The last three characters (numeric alpha numeric) of the postal code which represent a specific point or set of points of call located within the forward sortation area. [unité de distribution locale UDL]

The delivery of mail within the postal delivery area of the place of mailing. [livraison locale]

Usually set in post office walls in groups. Mail is sorted by individual box number from the employee working area. The customer removes it after unlocking the door on the public side with the key supplied when the box is rented. [case postale]

See letter processing plant. [établissement de traitement des lettres (ETL)]

See letter sorting machine. [machine à trier les lettres (MTL)]

The effect produced from brilliant printing inks that may cause eyestrain can be a contentious issue in the design of envelopes or wrappers. [luminescence]

See large volume mailer. [gros expéditeur de courrier (GEC)]

See large volume receiver. [gros destinataire de courrier (GDC)]

A term referring to the arrangement of inputs and outputs for sorting equipment when this arrangement can be varied to produce different splits in the mail stream. [programme de tri; plan-machine]

A term describing how Canada Post’s mechanized equipment translates the physical presence of an address as it is represented on a mail piece into the various components needed to successfully process the mail items through mechanized equipment. Machine readability ensures that mail can be handled by Canada Post’s mechanized processing equipment at a reliability level (read rate). [lisibilité par la machine]

A mail preparation option for Addressed Admail. [option Courrier mécanisable]

Mail which meets the size and physical characteristics outlined in the Canadian Postal Standards, that can be handled during processing by mechanical equipment. [courrier mécanisable]

More than one sheet of paper, bound together with glue or staples, etc. that prevent exposure during normal handling and contain all of the following: a table of contents, editorial and feature articles, and advertising. May contain an insert but must not contain samples. [magazine]

A sack with a closing device at the open end, which is used for enclosing and transporting mail. [sac postal; sac]

See bag depository. [dépôt de sacs]

A person who has entered into a contract with Canada Post for the transmission of mail. [entrepreneur postal]

Any physical, electronic, optical or other means used to transmit mail. [moyen de transport du courrier]

See dispatcher. [répartiteur]

Receptacle or mailroom designed for the receipt and temporary storage of mail that is to be collected by a post office representative and sent by post. [installation pour le dépôt du courrier]

Process by which an item of mail is actually handled. Example

face up, cancelling, primary sort, final sort, tie, sort bundles to bag and dispatch. [manutention du courrier]

See Mail Preparation. [préparation du courrier]

Order for goods to be delivered by mail. [commande postale]

The process of bundling, facing and containerizing the mail and labelling the containers, to ensure that it is acceptable for processing according to mail type and that it can be handled with ease. [préparation du courrier]

An option that offers customers a discount, based on how the mail is prepared. [option de préparation du courrier]

The process of sequencing, grouping and containerizing the mail items and labelling the containers, to allow Canada Post to bypass various processing steps and facilities within its mail distribution network. [tri préliminaire du courrier]

An option that offers customers a discount, based on how the mail is prepared. [option de tri préliminaire du courrier]

A postal facility established for the processing of mail. [établissement de traitement du courrier (ETC)]

Chute, mailbox or any other receptacle in which mail is posted. [boîte aux lettres]

See mail receiver. [boîte aux lettres]

Enclosure in which mail intended for dispatch is stored and at which incoming mail is received. [salle de courrier]

Requirements that a mail piece must meet to qualify as a “standard item.” The desired requirements cover such things as size, weight, thickness/height, flexibility, location and method of writing address, and so forth. [normes postales]

Any message, information, funds or goods that may be transmitted by post. [objet transmissible; objet]

See mail receiver. [boîte aux lettres]

Privately owned group of mailboxes in an apartment building or office complex designed for the reception of the mail of all occupants of the building or complex and so constructed that each owner or tenant has an individual compartment that is capable of being kept locked. [batterie de boîtes aux lettres]

Mail will be charged the Canadian postage prices if the mailing comprises large quantities of items or if it is posted outside Canada by or on behalf of a Canadian mailer for delivery in Canada in order to profit from lower prices. [courrier déposé à l’étranger]

An address that specifies where mail is to be delivered and that includes information assigned by the municipality and building owners, as well as the assigned postal code and other related address information assigned by Canada Post, as required. [adresse postale]

A list of delivery addresses provided by a customer. [liste d’adresses]

See general post office. [bureau de poste principal]

Large plant to process mail for a precisely defined delivery area. [grand établissement postal (GEP)]

A document used to record information for the mailing of more than three items. This document is used by services, such as Priority™ Next A.M., Xpresspost, Regular Parcel, Expedited Parcel, etc. [manifeste]

See handbook or manual. [aide-mémoire ou manuel d’utilisateur]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [cartouche de titre]

A drug as defined in the Food and Drug Act. [médicament]

An approved impression placed on a mail item, reproduced by a printing die, which indicates that postage has been paid, the amount of the postage paid, the date and the meter number. [empreinte d’affranchissement]

Act of re-setting the descending register in a postage meter to reflect the receipt of additional money from a postage meter user. [réglage des machines à affranchir]

Gummed roll of paper tape used in meter machines on which the postage required for a bulky item is printed. The tape is then affixed to the article in the same manner as a postage stamp. [ruban de machine à affranchir]

Mail on which the required postage is paid and indicated by a meter impression. [courrier affranchi à la machine]

See Canadian Forces Post Office [bureau de poste militaire (BPM)]

See volumetric weight. [poids volumétrique]

Such member of the Queen’s Privy Council for Canada as is designated by the Governor in Council to act as the Minister for the purposes of the Canada Post Corporation Act. [Ministre responsable]

The condition of a stamp as released by Canada Post unfaded, with full perforations and original gum. [neuf]

Mail that is incorrectly distributed as a result of being sorted and dispatched to the wrong postal facility, overcarried, or otherwise misrouted. [mal dirigé; article mal acheminé]

A mixed bundle that contains items addressed to several post office delivery areas. [liasse mixte]

A mixed container that contains bundles of items addressed to several post office delivery areas (including mixed bundles). [conteneur mixte]

See multi-line optical character reader. [lecteur optique de caractères multiligne (LOCML)]

Delivery of mail to industrial areas by motor vehicle usually performed under contract. [service de distribution motorisée]

Delivery of mail to industrial areas by motorized means (usually performed under contract). [service motorisé]

Form giving the particulars of money orders drawn on post offices in certain foreign countries and similar forms received from foreign countries respecting money orders drawn on Canadian post offices. [Avis de mandats-poste]

Postal document purchased at a postal facility for transmitting funds between sender and payee. [mandat-poste]

A piece of paper or cardboard with pre-printed or hand-written information detailing the contents and destination of the monotainer. The label is attached to two sides of the monotainer. [étiquette de monoteneur]

A large, collapsible steel frame container that is used to transport mail between postal facilities and large volume mailers, when authorized by Canada Post and when supplies are available. [monoteneur]

A plastic monotainer. [monox]

A hinge or acetate container for mounting postage stamps. [étui]

Endorsement indicating addressee moved without requesting Change of Address Service or that Change of Address Service period has expired. [déménagé]

See military post office. [bureau de poste militaire (BPM)]

See mail processing plant. [ETC]

A machine used for mail processing that reads the complete address on a properly addressed mail item and encodes the corresponding fluorescent bar code. [lecteur optique de caractères multiligne (LOCML)]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [échantillons, articles de promotion et nouveautés multiples]

A fully sealed mailable item consisting of multi layers of single carbonized sheets of paper. Printing is by impact printer after the form is constructed. [envoi à découvert à feuilles multiples]

A mail presortation option for sequencing mail by FSA or postal code and then grouping and containerizing mail according to the National Presortation Schematic (NPS). [tri préliminaire selon le Schéma de tri préliminaire national; tri préliminaire selon le PNIA]

Formerly known as the National Distribution Guide, Part B, this publication of Canada Post sets out mail presortation schematics required to do mail presortation to direct facilities or consolidation points. [Schéma de tri préliminaire national (STPN)]

The levels of consolidation as per the National Presortation Schematic (NPS) are as follows:

[Schéma de tri préliminaire national STPN niveaux de regroupement]

See National Presortation Schematic presort. [tri préliminaire selon le PNIA; tri préliminaire selon le Schéma de tri préliminaire national]

Abbreviation for newspaper or periodical mailings. [journaux]

Recognized distributor of newspapers and periodicals, similar to a retailer in other industries. [marchand de journaux]

A printed sheet, pamphlet or small newspaper containing news or information of interest to, or bearing on interests of, a special group. Newsletters may include some advertising. [bulletin]

A paper, bound or unbound, that contains news, articles of opinion, features and usually advertising which is printed and distributed daily or weekly. [journal]

Item that cannot be defined as a document. Generally declarable to Customs and may be subject to duties and taxes in the destination country. [article autre qu’un document]

Term used for the Air Stage Freight (Funded) Service. Restricted to items deemed essential and includes items which can be associated with the hunting, fishing and trapping activities of northern isolated communities, even if intended for recreational use. [marchandise autre qu’un aliment]

A delivery route where delivery service is provided by means other than a letter carrier. [itinéraire non desservi par facteur]

An employee of Canada Post who sorts and delivers mail to all delivery modes other than letter carrier walks. [employé de livraison autre qu’un facteur]

A postal facility which does not operate as a letter carrier terminal. [bureau sans service de facteur]

Items and articles prescribed as non-mailable matter by Section 3 of the Prohibited Mail Regulations and other regulations. (objet inadmissible)

See National Presortation Schematic. [Schéma de tri préliminaire national (STPN)]

Nursery stock includes every kind and species of living or dormant plant grown or used for ornamentation, propagation or cropping. [produit de pépinière]

Term used for the Air Stage Freight (Funded) Service. Food item that has an extended shelf life due to the packaging format or nature of the goods, and contains a recognized nutritional value or is endorsed by the program sponsor. [aliment non périssable à valeur nutritive]

Term used for the Air Stage Freight (Funded) Service. Food item that is associated with a perishable nature; or is at risk for loss of edible or nutritional quality from exposure to extreme heat or removal from its frozen state. [aliment nutritif périssable]

See optical character reader. [lecteur optique de caractères (LOC)]

See oversize. [article surdimensionné (Surd.)]

The postal facility that will deliver the mail. [bureau de livraison]

A Canada Post facility where a customer is authorized to deposit mail. [installation de dépôt; bureau d’origine]

Specially printed envelope sold at philatelic counters and by mail order from the National Philatelic Centre used in conjunction with the stamp to which it relates. [pli Premier Jour officiel]

Canada Post offers replacement service or credit equivalent to the shipment charges (transportation charges), if the customer’s shipment is not delivered on time, as measured against the published service standards, in accordance with the General Terms and Conditions. [garantie de livraison à temps]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [emballé dans un matériel opaque]

A machine that reads the postal code on mail. [lecteur optique de caractères (LOC)]

Service enhancement which is not provided automatically as part of the basic service. The customer must select the option by checking a box, or affixing an additional label, or sticker, or using the specified indicia. [option]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [tableau des points d’origine et de destination]

See city mail. [centre urbain d’origine]

See office of deposit [installation de dépôt; bureau d’origine]

See AO mail. [autres objets (AO)]

Any mail that does not qualify as standard Lettermail. Oversize and non-standard Lettermail items are included in this category. [autre article Poste-lettres]

An item other than those accepted under the product definitions or item exceeding the non-letter carrier route size or weight limits. [autre article ou article surdimensionné Médiaposte sans adresse]

This scan provides customers with status information for their time-sensitive items. The scan confirms when the item is out for delivery. [balayage à la sortie]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [excart]

A point of call receiving an interim delivery mode such as general delivery although qualifying for another standard delivery mode such as community mailbox service, or door-to-door letter carrier delivery. [points de remise en suspens]

Term applied to mail not off-loaded at the proper destination. See missent. [mauvais acheminement]

Items that exceed the basic size requirements of the service. Sizes and prices for mailing oversize items vary by service. [article surdimensionné (Surd.)]

A surcharge will apply when the length, width or thickness/height exceeds 1 metre for Priority™ Next A.M., Xpresspost, Expedited or Regular Parcel. [surtaxe pour article surdimensionné]

Any wrapped bundle which exceeds the dimension or weight of a Standard or Oversize letter, e.g. a packet, a parcel, etc. [paquet]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [page]

A wooden/plastic/aluminium platform used for the conveyance of containers and/or brick-piled mail items. If customers elect to use pallets, they must provide them. Pallets are also referred to as skids. [palette]

 

A piece of paper or cardboard with pre-printed or hand-written information detailing the contents and destination of the pallet. The label is attached to two sides of a pallet. [étiquette de palette]

Delivery of parcel-type mail by motor vehicle. [distribution des colis]

In general, a mail service handling parcels for international parcel service either by air or surface. [Poste aux colis]

See general post office. [bureau de poste principal]

The portion of the total mailing deposited on one of the scheduled mailing days. Each partial mailing must comply with the minimum volume per deposit requirements for the product and be accompanied by an Order (Statement of Mailing) indicating the portion of the mailing; for example 1 of 5, 2 of 5, etc. [dépôt partiel]

Magazines and newsletters produced at regular intervals that contain news, articles of opinion, features and advertising. Periodicals exclude:

[périodique]

Any matter subject to deterioration due to lengthy transmission time or exposure to extremes of heat and cold. [article périssable]

An item which must be delivered by hand to the addressee or recognized representative for the purpose of obtaining a signature or for the collection of charges. [article à remettre en mains propres]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [personnalisé]

An amount of additional postage payable for a mailing that is calculated by multiplying the base price for the service option per item by the difference between the number of items mailed and the minimum number of items it has been agreed to mail under the agreement. [tarif compensatoire]

See item of mail.

An actual or potential business or residential point of delivery. [point de remise]

Total number of authorized delivery locations. [points de remise desservis]

A public mailbox. [boîte aux lettres]

See lock box. [case postale]

Includes any place, receptacle, device or mail conveyance authorized by Canada Post for the posting, receipt, sortation, handling, transmission or delivery of mail. [bureau de poste]

A term used to describe items of mail on which postage has been either unpaid or short paid or which requires additional postage for delivery. [port dû]

Machine that prints a postage impression on gummed meter tape or on an envelope inserted into the machine. The tape is placed on parcels, etc. as postage. [machine à affranchir]

System for quantity mailings whereby the postage on items imprinted with the required indicia is paid for in cash at the time of mailing or has been paid for by an advance deposit. [affranchissement en numéraire; port payé en numéraire]

The charge or surcharge payable for the collection, transmission and delivery by Canada Post of messages, information, funds or goods and for Coverage for loss or damage or other special services provided by Canada Post in relation thereto. [port]

A term used in lieu of a postage stamp to show that postage has been authorized by Canada Post. [port payé]

Any stamp, postage impression or postage meter impression authorized by Canada Post for the purpose of paying postage. [timbre-poste]

See lock box. [case postale]

A six-character alphanumeric combination (ANA NAN) assigned to one or more postal addresses in a specific delivery area (e.g. M4B 1G5). It is an integral part of every postal address in Canada which is used to identify the various processing/delivery facilities and post offices. [code postal]

Any building or portion thereof used for postal purposes. [établissement postal; installation postale]

Bilingual indicia which show payment and must include: the Canada Post logo, the product or service type, the permit or customer number, the registration number (where applicable) and the Agreement number (where applicable). [vignette postale]

See retail postal outlet. [comptoir postal]

Facility operated in larger urban centres to provide counter and delivery services for heavily populated areas some distance from the main post office. [succursale postale]

An organization made up of countries in North and South America, Spain and Portugal to regulate postal affairs among members. [Union postale des Amériques, de l’Espagne et du Portugal]

A general term used to describe items having a monetary value and stocked for sale in post office facilities. [valeurs postales]

An item of mail on which nothing appears on the right side of the face except the name and complete address of the addressee and such postal endorsements or labels as are necessary to facilitate delivery of the postcard. The postage must be affixed in the upper right-hand corner of the address side. [carte postale]

A marking applied to a cover to show the date and point of mailing or arrival. [cachet postal; marque postale]

To deposit mail in a mail receiver, post office or leave with a person authorized by Canada Post to receive mailable matter. [poster]

An automatic transfer of funds from a customer’s account to Canada Post’s account carried out periodically at the request of the customer. [paiement automatique]

A flat rate, postage-included container into which documents and non-documents may be inserted. In the case of U.S.A. and international shipments, only documents can be inserted. [contenant prépayé]

Flat rate, postage-included labels which are affixed to documents and non-documents for transmission. [étiquette prépayée]

See mail presortation. [tri préliminaire; tri préliminaire du courrier]

A version and release of a computer program, series of computer programs or computer applications, designed to presort mailings to meet the specifications outlined in the Presort Technical Specifications. [progiciel de tri préliminaire]

A document intended specifically to provide developers of presortation softwares with Canada Post presortation requirements. [Spécifications techniques visant le tri préliminaire (STTP)]

The first major sort given to mail in a city or forward section. In the forward section, large cities and major routes may be individual separations. In the city section, postal stations, main post office boxes, straights and letter carrier routes are separated. [tri primaire]

see Priority™ Next A.M. [Priorité^MC Demain matin]

A Parcel Service that provides guaranteed on-time delivery by noon next day for local and regional, and noon next day to 1 day for national, between most major urban centres. Priority™ Next A.M. items must be shipped in Canada for delivery in Canada. [Priorité^MC Demain matin]

A box, usually located outdoors, for the deposit of Priority™ Next A.M. items. [boîte de dépôt Priorité^MC Demain matin]

A box provided by Canada Post for the deposit of Priority™ Next A.M. items that is usually located at a shipper’s premises. [coffre-fort Priorité^MC Demain matin]

Flow of mail having like physical characteristics that permit processing on a given type or types of equipment. [flot de traitement du courrier]

Pricing process for Incentive Lettermail items over 30 g, where the item is subject to a base price plus an additional per gram charge. [tarif progressif]

Article not acceptable for mailing as defined by statute, agreement or regulations. [article interdit]

“Order made under Section 43 of the Canada Post Corporation Act whereby any person who uses the mail to commit an offence or aids, procures or counsels any person to commit an offence or with intent to commit an offence uses the mail to accomplish such an object, is served with an order prohibiting delivery of mail to that person.” [décret d’interdiction]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [article de promotion et nouveauté]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [procuration]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [article Poste-publications]

Postage charged per unit of measurement on the various types of mail. Also referred to as “price”. [tarif]

See Change of Address service. (réexpédition du courrier)

A term indicating that the addressee has declined to accept the item of mail. This mail is treated as undeliverable mail. [refusé]

A service that provides the sender with a mailing receipt and secures the signature of the addressee, a print of the signature and the date upon delivery of the item. [Courrier recommandé]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [numéro d’enregistrement]

The act of registering an item. See registered mail. [recommandation]

A parcel which does not bear an identification label and is transmitted to the addressee by surface means. [Colis standard]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [avis de renouvellement]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [rapport]

The delivery of mail to a residential address. [distribution résidentielle]

A Mixed Bundle. [liasse d’articles résiduaires]

A mixed grouping. All items must be facing the same way with the address visible on the top side of the grouping. No minimum number of pieces for the residue grouping. Applies to Addressed Admail and Publications Mail only. [regroupement d’articles résiduaires]

Mail that the customer cannot make up in accordance with the National Presortation Schematic, and that must be labelled and worked at the office of deposit (applies to Addressed Admail and Publications Mail only). [courrier résiduaire]

An association of Universal Postal Union members formed to conclude special postal arrangements based on reciprocal agreements. [Union postale restreinte]

A place in a postal facility where postal products may be purchased by and provided to the general public. [comptoir de vente au détail]

A facility, generally established in an urban area, operated by an individual or a corporation under a specific agreement, for the purpose of providing postal retail sales and services and, in some cases, limited delivery services to the general public. [comptoir postal]

Any product not related to postal services sold by Canada Post. [produit de détail]

An envelope used by letter carriers to return undeliverable items following completion of a tour of duty. [enveloppe de retour]

A service which allows the customer to enclose a Return Label in the mail item. The addressee can return the item and have the charges billed back to the original shipper. [étiquette de retour; étiquette du Service de retour]

A contract for large volume customers who generate more than 10,000 Priority™ Next A.M., Xpresspost, Expedited Parcel and Regular Parcel returns a year. [Convention relative au Service de retour]

Term indicating that the item of mail is to be returned to the sender as it is undeliverable, does not bear postage, is short paid or bears a DO NOT FORWARD endorsement and the addressee has filed a Change of Address Notification. [renvoi à l’expéditeur]

Mail returned by directory service to the senders. [envoi réexpédié; article réexpédié; article renvoyé]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [publication d’accompagnement]

Retail Outlet Support System. [système de soutien aux comptoirs postaux (SSCP)]

See distribution. [acheminement]

See retail postal outlet. [comptoir postal]

See rural route. [route rurale (RR)]

See Rural and Suburban Mail Carriers. [factrices et facteurs ruraux et suburbains (FFRS)]

Employees who deliver all mail for customers on an assigned rural or suburban route. [factrices et facteurs ruraux et suburbains (FFRS)]

The area to which mail delivery service is provided from a non-letter carrier post office including rural mail delivery. [secteur rural]

A bundle of mail that consists of items bearing a postal code where the second character is the numeral “0.” All items must be facing the same way with the address visible on the top side of the bundle. [liasse de courrier rural]

A specific geographical area that is referred to by a forward sortation area code in which the second character of the code is the numeral “0.” [indicateur rural de la région de tri d’acheminement]

Privately owned mailbox for the delivery and collection of mail along a rural route. [boîte aux lettres rurale (BLR)]

System for collection and delivery of mail, and for the transaction of other postal business with customers residing along or near well defined roads in reasonably well settled rural areas. [route rurale (RR)]

See short and long. [CL]

When an item will not fit in the receiver’s regular mail receptacle, leaving it in a Safe Drop location will be considered. To be considered as a Safe Drop, the item cannot be left in the open (e.g. door step). A Safe Drop card, indicating the location of the Safe Drop, is left at the time of delivery. At the time of mailing, a customer may instruct that the item NOT be Safe Dropped by adding the notation DO NOT SAFE DROP on the address label. A delivery attempt will be made and if no one is available to receive the item, a Delivery Notice Card will be left. Items requiring a signature will not be safe dropped. [livraison en lieu sûr]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [échantillon]

Copy of a publication sent to a non-subscriber for advertising purposes. [exemplaire]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [bande parfumée]

All domestic and international envelopes and self-mailers sent at Lettermail or Letter-post prices must be completely sealed. Books and Small Packets should be securely closed but not sealed to allow for inspection. [cachetage]

Intermediate sorting process required under certain circumstances. It takes place between the primary or first sort and final sort in either forward or city sections. [tri secondaire]

To separate mail by its physical characteristics. [séparer]

A mailable article that does not have an outer cover, wrapping or envelope in addition to the paper or material on which the communication is placed. It is in the format of a folder consisting of one or more folded pages (not securely bound) and must be sealed on one or more sides by tabs, gummed stickers, or sealing strips to hold the leaves together. [envoi à découvert]

Some large rural delivery facilities have additional postal codes referred to as service codes. These service codes are constructed by taking the postal code of the installation (e.g. K0A 1T0) and replacing the zero (0) in the last character position with a number from 1 to 9 (e.g. K0A 1T1). [code de service]

The time limits within which types of mail must be processed. [normes de service]

One or more items tendered at one time and place by one shipper for shipment to one consignee. [envoi]

A sender of a shipment. [expéditeur de courrier]

Category of mail items that conform to the Short and Long sizes. [court et long (CL)]

Mail bearing insufficient postage. [courrier insuffisamment affranchi]

A service whereby the mailer can request a hard copy of the signature which Canada Post obtained from the addressee or the addressee’s representative upon delivery of a Priority™ Next A.M., Xpresspost, Expedited Parcel, Regular Parcel or domestic Registered Mail item. [Copie de la signature]

An option selected by the customer for a service whereby Canada Post obtains the signature of the addressee or the addressee’s representative upon delivery of a Priority™ Next A.M., Xpresspost, Expedited Parcel or Regular Parcel item. [option Signature]

All items that are deposited by the customer at one time in one day, on a single Order (Statement of Mailing) at one location, unless otherwise agreed in writing by Canada Post and the customer. [dépôt unique; dépôt simple]

See single deposit. [dépôt simple]

See street mailbox. [boîte aux lettres publiques (BLP)]

Phrase inserted in the die hub of a cancelling machine that appears in the postmark when letters are cancelled. See cachet. [oblitération avec texte]

An international package weighing up to 2 kg, usually containing goods. [petit paquet]

Separation or division of mail according to post offices, transportation routes, counties, provinces, states or countries, or according to local delivery methods, e.g. general delivery, post office boxes, letter carrier routes, or postal station separations. [tri]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [guide source]

A mini-sheet containing one or more stamps, similar or different, and a printed commemorative inscription. [bloc-feuillet; feuillet-souvenir]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [numéro spécial/supplémentaire; édition spéciale/supplémentaire]

Large mailings of an irregular nature such as election notices or income tax forms. [dépôt spécial]

A service as defined under the Special Service and Fees Regulations of the Canada Post Corporation Act and Regulations. [services spéciaux]

Cultures and specimens of a scientific nature that may be mailed under strict regulations. [échantillon scientifique]

The authorized point from which Air Stage Freight Service parcels are transmitted by air to an Air Stage Office. [bureau d’expédition de vol]

A category of mail that meets the size and weight specifications as well as other requirements for Standard Lettermail, as described in the Canada Postal Guide’s Lettermail chapter. [Poste-lettres standard]

A delivery facility as per level 1 of the National Presortation Schematic (NPS). [succursale (SUCC)]

Public holiday authorized by statute. [jour férié]

See station. [succursale (SUCC)]

Bag, package or bundle containing items of mail destined for the same post office. [paquet direct]

See street mailbox. [boîte aux lettres publique (BLP)]

A box for posting mail, placed at sites convenient to the public such as street corners, shopping centres and public transit locations. [boîte aux lettres publique (BLP)]

Delivery by contractor to group mailboxes usually near or on the perimeters of urban areas. [service suburbain]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [envoi supplémentaire]

Additional cost of tax levied for a specific reason. [surtaxe; droit supplémentaire]

Mail transported by land or water. [courrier de surface]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [sondage]

Stamp invisibly marked during production to make it positively identifiable to an automatic facer canceller. [timbre-poste marqué]

An international standardized code for each commodity that must be entered on the Bill of Lading, if available. [numéro de tarif]

The dimension which is perpendicular to the address side of a mail item. [épaisseur]

Computer software developed by a third party for the use by qualified commercial mailers to establish pricing of products and services, as well as prepare Canada Post shipping labels and electronic or manual manifests. [logiciel d’expédition par tierce partie (LETP)]

An eyelet tag which may be affixed to a mail bag with string or a plastic cable tie. [étiquette volante]

A service option which may be requested by the customer for publications which are mailed relatively frequently and meet specific criteria. [à délai convenu]

Item of mail that is delivered directly to the door of the addressee. [livraison à l’adresse réelle]

A system that utilizes barcode technology to determine the transit and delivery status of an item. [Pistage et repérage; Système de pistage et de repérage]

See the Publications Mail Customer Guide at
canadapost.ca/customerguides under “Publications Mail Terminology”. [transcription de comptes rendus officiels]

Customers who choose to deposit Unaddressed Admail other than at the office of delivery must pay Canada Post this fee to transport the items to the office of delivery. [frais de transport]

See undeliverable mail office. [Centre des envois non distribuables (CEND)]

Consists of printed matter and product samples for delivery that are not addressed to a specific address in Canada. Items must be unaddressed but may bear wording such as “Householder”, “Occupant”, “Resident” or “Boxholder”, without any further address. Unaddressed Admail provides geographic, demographic and lifestyle information to target mailings to neighborhoods or localities that have the highest potential audience, without a customer database. [Médiaposte sans adresse]

An office to which undeliverable mail, which does not bear a return address, is sent for opening to ascertain the sender and then disposed of by Return to Sender, auction or destruction. [Centre des envois non distribuables (CEND)]

Mail that for any cause cannot be delivered to the addressee. This category also includes any mail the delivery of which is prohibited by law or is refused by the addressee. Mail is also considered undeliverable if it does not bear a complete address, the addressee has moved without providing a forwarding address, it is refused by the addressee or the postage due is not paid by the customer, or the addressee, on demand. [envoi non distribuable]

See shortpaid mail. [courrier insuffisamment affranchi]

International body, with headquarters in Bern, Switzerland, co-ordinating the postal interests of worldwide postal organizations. [Union postale universelle (UPU)]

Addressee does not reside at address given and is unknown to delivery personnel. [inconnu]

Mail that does not bear any postage. [courrier non affranchi]

See Universal Postal Union. [Union postale universelle (UPU)]

The area to which mail delivery service is provided from any letter carrier post office including any letter carrier, rural route or other route serving an urban forward sortation area. [secteur urbain]

Toronto and Vancouver central business districts. Toronto core boundaries are: within Bloor/Lake Ontario/Jarvis/Bathurst. Vancouver core boundaries are: within Coal Harbour/False Creek/Main/Stanley Park. [secteurs centre-ville]

All post offices in urban areas with letter carrier delivery except designated core areas in Toronto and Vancouver. [secteurs de livraison urbains]

A program which entitles participating small businesses to claim savings of 5% (SBR tariffs) on select shipping services. [Entrepreneur]

The volumetric weight ensures that the postage for lightweight and bulky parcels adequately covers the cost of transportation for the space they occupy. [poids volumétrique]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [bulletin de vote]

See letter carrier route (LCR). [itinéraire de facteur]

Facing the address side of a mail item, it is the shortest dimension. [largeur]

Envelopes having an address window through which the address appearing on the enclosure in the envelope may be read. [enveloppe à fenêtre]

See the Publications Mail Customer Guide at canadapost.ca/customerguides under “Publications Mail Terminology”. [emballage]

A service for documents or packages of goods, merchandise or other articles. The envelope or packaging must bear a bar-coded Xpresspost prepaid label (except in the case of prepaid containers). [Xpresspost]

A service for documents and parcels to the U.S.A., its territories and possessions, providing Delivery Confirmation and service guarantees. Items must bear an Xpresspost-USA bar-coded shipping label. [Xpresspost É.-U.]

A service for documents and parcels to participating international countries. It provides Delivery Confirmation and service guarantees. Items must bear an Xpresspost-International bar-coded shipping label. [Xpresspost-International]

A United States Postal Service term for their type of postal code. ZIP stands for “Zone Improvement Plan.” [code ZIP]

A group of staff offices/postal stations operating within an area under the direction of a zone postmaster or zone manager. [zone]