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Expedited Parcel™-USA
Expedited Parcel-USA consists of parcels shipped from Canada for delivery to the U.S.A. Expedited Parcel-USA is available to consumers and commercial Customers who do not electronically transmit customs information. Canada Post's Expedited Parcel-USA service is also available with an Agreement. Contract Customers must consult their Customer Guide to obtain detailed information about Canada Post's Expedited Parcel-USA service. Contract Customers may also visit canadapost.ca/postalservices under Parcel Services for a list of support documents or call a Commercial Service Network Representative at 1.866.757.5480 for general information on Canada Post's products and services. Expedited Parcel-USA items may not be combined with Collect on Delivery (COD), Registered (including Advice of Receipt), Literature for the Blind or Signature. All items must bear an Expedited Parcel-USA shipping label and must be posted in Canada for delivery in the USA.
The following items are unacceptable as Expedited Parcel-USA:
Each Expedited Parcel–USA item must meet the size and weight specifications shown in Table 1. An oversize charge applies if an item exceeds 1 m in any dimension (length, width or height).
To obtain information on pricing*:
Table 2 lists the acceptable proofs of payment for Expedited Parcel-USA items. Some restrictions or conditions may apply.
Table 3 lists the acceptable methods of payment for Expedited Parcel-USA items. Some restrictions or conditions may apply. For more information, see “Paying For Your Mailing”.
The delivery service standards are from 6 to 12 business days between major urban centres in Canada to the U.S.A. Delivery Service standards are estimates of how long it will take for the mail to be delivered. These service standards are not guaranteed.
A feature is something that is provided as part of the basic service. The available features are described below.
Canada Post has deployed systems and capabilities throughout the delivery network to scan bar codes and track items at various stages:
Tracking of items by a foreign postal administration is available:
This service feature provides confirmation that the item arrived at its destination. Upon delivery, or attempted delivery, the item Identification Number is scanned and the date captured. The information is usually available by noon the next business day following delivery, via an automated phone response system by calling 1.888.550.6333 or online at canadapost.ca. Delivery Confirmation is not available for items mailed to United States territories and possessions, United States Army Post Offices (APO’s) and military installations.
Canada Post will provide a presentation of all items to U.S.A. Customs. Issues related to duties and admissions will be the responsibility of the addressee (importer of record).
Coverage of up to $100CDN is included in the fee for Expedited Parcel-USA items. Certain exceptions apply. Canada Post shall have no liability for loss, damage or rifling of items containing bank notes, stocks, bonds or other securities negotiable by the bearer, lottery tickets, travellers’ cheques, food items or non-mailable matter, as well as any article prohibited by law in Canada or in the destination country. See General Terms and Conditions at canadapost.ca/generalterms for more information.
Expedited Parcel-USA items that cannot be delivered or redirected will be returned to the sender for a fee, payable by the sender. Where the item bears postage stamp(s) or meter impression denoting the original amount of postage, the item will be returned for an amount equal to the original postage, less any option fee, using the postage due process. Where the Customer Number is located on the item, the item will be returned and the Customer will be invoiced an amount equal to the original fee paid, less any option fee.
An option is a service enhancement which is not included automatically as part of the basic service. Most options are available for an additional fee. The available options are described below.
Delivery Updates is a free option that allows customers to request to receive email notifications whenever scan events occur on their barcoded items. Customers must select this option, enter a valid email address and select the event type in order to receive email notifications. This option is available to all customers using the following:
Additional Coverage is available up to $1,000CDN for Expedited Parcel-USA shipments, for a fee. Certain exceptions apply. The maximum declared value for liability coverage is $500CDN for the items containing:
The maximum declared value for liability coverage is $100CDN for items containing phone cards. Canada Post shall have no liability for loss, damage or rifling of items containing bank notes, stocks, bonds or other securities negotiable by the bearer, lottery tickets, travellers’ cheques, food items or non-mailable matter, as well as any article prohibited by law in Canada or in the destination country. See General Terms and Conditions at canadapost.ca/generalterms for more information.
Every Expedited Parcel-USA item must have all of the following information:
The importation of food and drugs is strictly regulated in the U.S.A. Please refer to “Customs Requirements” for more information.
All items must be securely packaged with sufficient cushioning and reinforcing material to prevent loss of or damage to the items, damage to postal equipment or other mail and injury to persons handling the items. Items must not consist of dangerous or prohibited articles. Oversize and unpackaged items (i.e. pails, tires, etc.) are available for shipping by Customers who must pay a surcharge.
All items must bear a legible address including the correct ZIP code, and should include the shipper’s and addressee’s telephone numbers. See “Addressing Guidelines” for complete details.
Expedited Parcel-USA items may be dropped off during advertised hours of acceptance at: Items deposited after the last collection time specified on the street letter box are considered as being deposited on the next business day.
Expedited Parcel-USA items will be delivered in accordance with the procedures of the destination. |
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