Key Service™

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Last updated: 2010-01-11

1 What Is Key Service?

2 Size and Weight

3 Pricing Information

4 Payment Options

5 Service Standards at a Glance

1
What Is Key Service?
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Hotel, motel, car keys and access plastic cards with mailing addresses may be posted for delivery in Canada without any postage. The addressee, not the sender, pays the appropriate price.

2
Size and Weight
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Each Key Service item must meet the size and weight specifications shown in Table 1.

Table 1: Key Service Size and Weight


Category		Length	Width	Thickness	Weight
Key Service	max.	380 mm	270 mm	20 mm	500 g
Key Service	min.	140 mm	90 mm	0.18 mm	–

3
Pricing Information
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To obtain information on pricing:

see Canada Post Prices.

4
Payment Options
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The following methods of payment are acceptable for Key Service. Some restrictions or conditions may apply.

Table 2: Key Service Payment Options


Commercial Customer
account cash business cheque credit card (where available) debit card (where available) money order

For more information, see �Paying For Your Mailing�.

5
Service Standards at a Glance
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There are no service standards for the Key Service.

6
Features
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A feature is something that is provided as part of the basic service. The available feature is described below.

6.1
Redirection

Key Service items will be redirected at no charge where the addressee has a Change of Address Notification on file.

Keys can be dropped without cover at any postal facility or in any mail receptacle. The Key Service is available for domestic service only.

Keys without a return address, but for which an addressee is known, must be wrapped such that it prevents:

loss or damage to the item, postal equipment or other mail
entrapment of other mail
injury to staff handling the item.

7
Options
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None.

8
Addressing
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The outer cover should have a complete address and Postal Code for both the sender and addressee. The words �KEY SERVICE� should appear in the upper right-hand corner.

Return addresses must be legible, complete and include the correct Postal Code. See �Addressing Guidelines� for more information.