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Registered Mail (U.S.A. and International)

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Last updated: 2013-01-14

1

What Is Registered Mail (U.S.A. and International)?

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Registered Mail is a service offered to Customers who require proof of mailing. The service provides the sender with a date stamped official registration receipt, as proof of mailing. Customers also have the option to purchase an Advice of Receipt card at time of mailing. The Advice of Receipt card provides proof of delivery to the destination.

NOTE:
Products and services are subject to the terms and conditions outlined in the General Terms and Conditions. See in particular, the section entitled “Entire Agreement”.

1.1

U.S.A.

U.S.A. Registered Mail items may include:

  • Letter-post items
  • Literature for the Blind.

1.2

International

International Registered Mail items may include:

  • Letter-post items
  • Literature for the Blind.

2

Unacceptable Items

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A Registered Mail (U.S.A. and International) item is considered unacceptable if:

  • it is used to send packets (air or surface)
  • it is used to send parcels (air or surface)
  • it contains items prohibited by law or defined as dangerous goods in Canada or the destination country, and valuable items prohibited by the destination country (see International Destination Listing for more information)
  • it is used to send surface mail.
NOTE:
Xpresspost-USA, Xpresspost-International, Expedited Parcel-USA, International Parcel (Air and Surface), International Incentive Letter-post, Small Packet (U.S.A. and International) and PriorityTM Worldwide services cannot be combined with Registered Mail.

3

Size and Weight

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Each Registered Mail (U.S.A. and International) item must meet the size and weight specifications shown in Table 1.

Table 1: Registered Mail Size and Weight
Category
Length
Width
Thickness
Weight
Standard
Letters
max.
245 mm
150 mm
5 mm
50 g
min.
140 mm
90 mm
0.18 mm
Cards or Postcards
max.
235 mm
120 mm
N/A
50 g
min.
140 mm
90 mm
0.18 mm
Other Letter-post
max.
380 mm
270 mm
20 mm
500 g
min.
140 mm
90 mm
0.18 mm

4

Pricing Information

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To obtain information on pricing:

5

Payment Options

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5.1

Proofs of Payment

Table 2 lists the acceptable proofs of payment for Registered Mail (U.S.A. and International) items. Some restrictions or conditions may apply.

Table 2: Registered Mail Proofs of Payment
Contract Customer
Consumer
  • meter impression
  • postage stamp
  • postal indicia
  • meter impression
  • postage stamp

5.2

Methods of Payment

Table 3 lists the acceptable methods of payment for Registered Mail (U.S.A. and International) items. Some restrictions or conditions may apply.

Table 3: Registered Mail Methods of Payment
Contract Customer
Consumer
  • account
  • business/certified cheque
  • cash
  • credit card*
  • debit card (where available)
  • money order
  • traveller’s cheque
  • cash
  • credit card (where available)
  • debit card (where available)
  • money order
  • traveller’s cheque
*
Credit card is available only to Customers who electronically transmit their order or purchase prepaid containers or labels online. Some exceptions apply.

6

Delivery Standards at a Glance

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Letter-post delivery standards apply to Registered Mail (U.S.A. and International). See Letter-post (U.S.A. and International) for more information.

7

Features

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A feature is something that is provided as part of the basic service. The available features are described below.

7.1

Proof of Mailing

Registered Mail provides confirmation that the item was received by Canada Post for delivery to the addressee. Canada Post will provide the sender with a date-stamped official registration receipt.

7.2

Liability Coverage

Liability Coverage of up to $60 is included for items mailed to the U.S.A. and to other international destinations.

Canada Post shall have no liability for loss, damage or rifling of Registered Mail (U.S.A. and International) items containing banknotes, stocks, bonds, coupons or other securities negotiable by the bearer, lottery tickets, travellers’ cheques, coins, jewellery, manufactured and non-manufactured precious metals, precious stones, gold bullion, gold dust or cancelled or uncancelled postage stamps. Indemnity may not be claimed for expenses incurred by the sender in submitting the indemnity claim or for the fees paid for the option.

NOTE:
Additional Liability Coverage is not available.

8

Options

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An option is a service enhancement which is not included automatically as part of the basic service. The Customer must select the option by checking a box or affixing an additional label or sticker. Most options are available for an additional fee. The available options are described below.

8.1

Advice of Receipt

An Advice of Receipt provides proof of delivery (including the date and signature of the addressee or the addressee’s representative) in hard copy. The Advice of Receipt can be purchased at the time of mailing only and is attached to the item and returned to the sender by the destination postal administration.

8.2

Literature for the Blind

Materials for the use of the blind mailed in Canada for delivery to the U.S.A. or any other country may be sent free of charge. See Literature for the Blind for more information.

9

Labels and Documentation Required

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Customers mailing Registered Mail items must:

  • ensure the items are prepared according to the applicable category of mail
  • seal items and have them date stamped along the seals (a portion of the date stamp must be on the tape and the remainder on the wrapper or envelope flap)
  • have a Registered Mail label placed so that the R appears on the addressed side (one of the bar codes must be placed near the R on the addressed side of the item).

9.1

Dutiable Items

Registered Letter-post items may be subject to Customs duty. Dutiable Letter-post items may be sent as long as a CN22 Customs label is affixed to the item. When the declared value of a Letter-post item exceeds $500CDN, a Customs Declaration must also be completed and affixed to the wrapper. For information on Customs forms and on how to complete them, see Customs Requirements.

10

Packaging

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All items must be packaged according to standard packaging for the original service used. For international mail, addresses written in pencil or composed of initials are not acceptable.

11

Addressing

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Addresses must be legible, complete and have the correct Postal Code, ZIP Code and name of the country of destination in English or French. See Addressing Guidelines for more information.

12

Deposit of Registered Mail

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The Customer can deposit Registered Mail items at any one of the following locations:

  • at a post office
  • at a processing plant.

13

Delivery of Registered Mail

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Registered Mail items will be delivered in accordance with the delivery procedures of the destination country.




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