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Key Support Documents Parcel Services Within Canada

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Price changes

Priority™ Next A.M.*
Xpresspost™
Xpresspost™ Certified
Expedited Parcel™
Regular Parcel™

* Business days, between major urban centres. Some exceptions apply.

Customer Guide

The Customer Guide (for Customers under contract only) forms part of the Agreement between the Customer and Canada Post. It explains the qualifications and other terms and conditions under which the service is provided.

Postal Guide

Contains detailed information on products and services offered by Canada Post for shipping within Canada, to the U.S.A. or to international destinations.

Addressing Guidelines

Provides information on how to properly address your items.

Non-mailable Matter

Delivery Standards

Provides the Delivery Standards for our services.

Counter and Small Business Prices

Electronic Shipping Tools (EST) User Guide

Contains details on the Electronic Shipping Tools application.

Pick-up Locations

Postal Facility Cut-off Times




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