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Registered Mail (U.S.A. and International)

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Last updated: 2014-02-10

IMPORTANT UPDATES
Last Updated Date
Description
Location
February 10, 2014
Registered Mail - U.S.A.: is delivered via Xpresspost - USA service.
Throughout document.
January 17, 2014
Removed note on Products and Services being subject to the Terms and Conditions outlined in General Terms and Conditions.
January 13, 2014
Added Tracked Packet - USA and Tracked Packet - International to services that cannot be combined with Registered Mail.

1

What Is Registered Mail (U.S.A. and International)?

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Registered Mail is a service offered to customers who require proof of mailing. The service provides the sender with a date stamped official receipt, as proof of mailing.

Registered Mail - U.S.A.: is delivered via Xpresspost - USA service. The Advice of Receipt card is not required as signature is automatically included in the service at no additional charge. Signature ensures that a personal hand-off of the item occurs at delivery and provides proof of this activity. The name of the person signing is recorded as well as the signature. The signatory name will be available for viewing at canadapost.ca/track, usually by noon on the next business day after delivery (exceptions may apply in some areas).

Registered Mail - International: customers have the option to purchase an Advice of Receipt card at time of mailing. The Advice of Receipt card provides proof of delivery to the destination.

Items that may be accepted as Registered Mail:

  • Letter-post™ (Standard and Other Letter-post) to international destinations (excluding the U.S.A.)
  • Literature for the Blind
  • Xpresspost - USA to the U.S.A. only.

2

Unacceptable Items

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A Registered Mail (U.S.A. and International) item is considered unacceptable if:

  • it is used to send non-document items
  • it contains items prohibited by law or defined as dangerous goods in Canada or the destination country
  • it is used to send surface mail.
NOTE:
Xpresspost - International, Expedited Parcel - USA, Tracked Packet - USA,
Tracked Packet - International, International Parcel (Air and Surface), International Incentive
Letter-post, Small Packet (U.S.A. and International) and Priority Worldwide services cannot be combined with Registered Mail.

3

Size and Weight

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Each Registered Mail (U.S.A. and International) item must meet the size and weight specifications in Table 1.

Table 1: Registered Mail - U.S.A. size and weight
Category
Length
Width
Thickness
Weight
Letter (Prepaid Envelope)
max.
318 mm
(12.5 in)
241 mm
(9.5 in)
1 mm
(0.04 in)
500 g
(7.1 oz)
Other
min.
210 mm
(8.3 in)
140 mm
(5.5 in)
1 mm
(0.04 in)
N/A
max.
380 mm
(15.0 in)
270 mm
(10.6 in)
20 mm
(0.8 in)
500 g
(18 oz)
Table 2: Registered Mail - International size and weight
Category
Length
Width
Thickness
Weight
Standard
Letters
min.
140 mm
(5.5 in)
90 mm
(3.5 in)
0.18 mm
(0.007 in)
N/A
max.
245 mm
(9.6 in)
156 mm
(6.1 in)
5 mm
(0.2 in)
50 g
(1.8 oz)
Cards or Postcards
min.
140 mm
(5.5 in)
90 mm
(3.5 in)
0.18 mm
(0.007 in)
N/A
max.
235 mm
(9.2 in)
120 mm
(4.7 in)
N/A
50 g
(1.8 oz)
Other Letter-post
min.
140 mm
(5.5 in)
90 mm
(3.5 in)
0.18 mm
(0.007 in)
N/A
max.
380 mm
(15.0 in)
270 mm
(10.6 in)
20 mm
(0.8 in)
500 g
(18 oz)

4

Pricing Information

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To obtain information on pricing:

  • Registered Mail - U.S.A.: Xpresspost - USA price sheet and Registered Mail - International: Letter-post - International for Registered Mail price sheet. See Canada Post Prices.

5

Payment Options

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5.1

Proofs of payment

Table 3 lists the acceptable proofs of payment for Registered Mail (U.S.A. and International) items. Some restrictions or conditions may apply.

Table 3: Registered Mail proofs of payment
Contract Customer
Consumer
  • meter impression
  • postage stamp
  • postal indicia
  • meter impression
  • postage stamp

5.2

Methods of payment

Table 4 lists the acceptable methods of payment for Registered Mail (U.S.A. and International) items. Some restrictions or conditions may apply.

Table 4: Registered Mail methods of payment
Contract Customer
Consumer
  • account
  • business/certified cheque
  • cash
  • credit card*
  • debit card (where available)
  • money order
  • traveller’s cheque
  • cash
  • credit card (where available)
  • debit card (where available)
  • money order
  • traveller’s cheque
*
Credit card is available only to customers who electronically transmit their Order or purchase prepaid containers or labels online. Some exceptions apply.

6

Delivery Standards at a Glance

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  • Registered Mail - U.S.A.: Xpresspost - USA delivery standards apply.
  • Registered Mail - International: Letter-post delivery standards apply.

See Delivery Standards for more information.

7

Features

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A feature is something that is provided as part of the basic service. The available features are described below.

7.1

Proof of mailing

Registered Mail provides confirmation that the item was received by Canada Post for delivery to the addressee. Canada Post will provide the sender with a date-stamped official registration receipt in the following form:

  • mailed to the U.S.A.: an Xpresspost - USA receipt
  • mailed to an international destination: a Registered Mail registration receipt.

7.2

Liability Coverage

Liability Coverage of up to $60 is included for items mailed to the U.S.A. and to other international destinations.

Canada Post shall have no liability for loss, damage or rifling of Registered Mail (U.S.A. and International) items containing banknotes, stocks, bonds, coupons or other securities negotiable by the bearer, lottery tickets, travellers’ cheques, coins, jewellery, manufactured and non-manufactured precious metals, precious stones, gold bullion, gold dust or cancelled or uncancelled postage stamps. Indemnity may not be claimed for expenses incurred by the sender in submitting the indemnity claim or for the fees paid for the option.

NOTE:
Additional Liability Coverage is not available.

7.3

Additional Features available to items mailed to the U.S.A.

  • On-time delivery guarantee
  • Tracking and delivery confirmation
  • Signature.

8

Options

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An option is a service enhancement which is not included automatically as part of the basic service. The customer must select the option by checking a box or affixing an additional label or sticker. Most options are available for an additional fee. The available options are described below.

8.1

Advice of Receipt

Registered Mail - U.S.A.: is delivered via Xpresspost - USA service. The Advice of Receipt card is not required as signature is automatically included in the service at no additional charge. Signature ensures that a personal hand-off of the item occurs at delivery and provides proof of this activity. The name of the person signing is recorded as well as the signature. The signatory name will be available for viewing at canadapost.ca/track, usually by noon on the next business day after delivery (exceptions may apply in some areas).

Registered Mail - International: customers have the option to purchase an Advice of Receipt card at time of mailing. The Advice of Receipt card provides proof of delivery to the destination.

8.2

Literature for the Blind

Materials for the use of the blind mailed in Canada for delivery to the U.S.A. or any other country may be sent free of charge. See Literature for the Blind for more information.

9

Labels and Documentation Required

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Customers mailing Registered Mail items:

  • must ensure the items are prepared according to the applicable category of mail
  • must seal items and have them date stamped along the seals (a portion of the date stamp must be on the tape and the remainder on the wrapper or envelope flap)
  • to U.S.A. must use a barcoded Xpresspost - USA shipping label (except for prepaid envelopes, which include a pre-affixed barcoded label) or a barcoded shipping label produced by the Electronic Shipping Tools (EST) or by a third-party shipping system. Shipping labels can be ordered by visiting the Online Business Centre at canadapost.ca/cpo/mc/business/tools/est.jsf or by calling Customer Service at
    1-888-550-6333.
  • to an international destination (excluding the U.S.A.) must have a Registered Mail label placed so that the R appears on the addressed side (one of the barcodes must be placed near the R on the addressed side of the item).

9.1

Dutiable Items

Registered items may be subject to Customs duty.

Registered Mail - U.S.A.: when sending to U.S.A. the Xpresspost - USA shipping label includes a CN22/CN23 Customs label which must be properly completed.

Registered Mail - International: when sending to an international destination, dutiable Letter-post items may be sent as long as a CN22/CN23 Customs label is affixed to the item. When the declared value of a Letter-post item exceeds $500CDN, a Customs Declaration form must also be completed and affixed to the wrapper.

For information on Customs forms and on how to complete them, see Customs Requirements.

10

Packaging

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All items must be packaged according to standard packaging for the original service used. For international mail, addresses written in pencil or composed of initials are not acceptable.

11

Addressing

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Addresses must be legible, complete and have the correct Postal Code/ ZIP Code and name of the country of destination in English or French. See Addressing Guidelines for more information.

12

Deposit of Registered Mail

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The customer can deposit Registered Mail items at any one of the following locations:

  • at a post office
  • at a processing plant.

13

Delivery of Registered Mail

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Registered Mail items will be delivered in accordance with the delivery procedures of the destination country.




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