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Key Support Documents
Parcel Services to the U.S.A.

Service and
Price changes
Service Overview
Service
Delivery Standard (Speed*)
On-time Delivery Guarantee*
Tracking and Delivery Confirmation
Liability Coverage up to $100**
Signature
Priority™ Worldwide
Our fastest service to the U.S.A.
Noon next business day
✓‡
✓
✓‡‡
✓
Xpresspost™ – USA
Fast and
cost-effective
In as little as
4 days
✓
✓
✓
✓
Tracked Packet™ – USA
Fast and
cost-effective
In as little as
4 days
-
✓
✓
-
Expedited Parcel™ – USA
Cost-effective ground service
In as little as
4 days
-
✓
✓
-
Small Packet™ – USA Air
(items less than 1 kg)
In as little as
4 days
-
-
-
-
✓ Included
$ Available for a fee
* Delivery standards are within business days for items sent between major urban centres and are dependent upon origin and destination. All Canada Post services (including without limitation, on-time delivery guarantees) are subject to terms and conditions.
‡ See the Terms and Conditions of the Priority Worldwide on-time money-back guarantee.
‡‡ Declared value for carriage up to $100 is included. An additional charge may apply for declared value for carriage over $100.

Parcel Services Customer Guide

The Customer Guide (for Customers under contract only) forms part of the Agreement between the Customer and Canada Post. It explains the qualifications and other terms and conditions under which the service is provided.

Delivery Standards

Information on how long it will take for your items to be transported and delivered.

Postal Guide

Information on products and services offered by Canada Post for mailing within Canada, to the U.S.A. or to international destinations.

Customs Requirements

 

Prices

ABCs of Mailing

 

International Destination Listing

 
Mail Item Requirements

Addressing Guidelines

Information on how to properly address your mail items to ensure efficient processing.

Non-mailable Matter

 
Mail Preparation and Deposit Requirements

Postal Facility Cut-off Times

Information on when to deposit your mail at a Canada Post Receipt Verification Unit, including a list of the approved sites for machineable mailings.

Pick-up Locations

 

Electronic Shipping tools (EST) User Guide

Detailed support guide to assist you in completing and submitting your electronic Orders (Statements of Mailing).

How to use Canada Post Shipping Labels

 

Approval of Customer Labels

 


POSTAL SERVICES INFORMATION
Service and Price changes
Postal Guide Prices International
Destination Listing
Customer Guides Postal Standards Guides Mail Preparation &
Presortation Guides
Postal Indicia Container Labels General Terms
and Conditions
Canada Post Corporation
Act and Regulations		 Glossary ABCs of Mailing
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