2022 Online shopper report: Thriving in the new normal

< 1 minute read

Over the past few years, life as we know it has been upended.

Canadians have adapted by embracing new behaviours and values that now shape their shopping choices. As a result, customer-brand relationships are experiencing a shakeup, and brands are being thrust into uncharted territory.

Discover what today’s online shoppers want

We surveyed 5,000 Canadians to find out how their expectations have changed. Our findings – featured in our new report, Thriving in the new normal – will help you refine and redefine your approach to attracting, converting and retaining Canadian online shoppers.

Read it to find out:

  • How Canadian online shoppers have changed
  • The seven shopper segments of the new normal
  • How to master your ecommerce purchase journey
  • How brand loyalty is earned today

Ready to thrive in the new normal?

Download the report