Contest terms and conditions
Last Updated: July 27, 2020
These Terms and Conditions apply to the Canada Post Small Business Tales of Triumph Contest (the “Tales of Triumph Contest”). Please read them carefully. By participating in the Tales of Triumph Contest, you are agreeing to abide by these Terms and Conditions. These Terms and Conditions do not provide any warranties for the Tales of Triumph Contest and they also limit Canada Post’s liability.
If there are any inconsistencies between these Terms and Conditions and any matter published on the website regarding the Tales of Triumph Contest, these Terms and Conditions will prevail. These Terms and Conditions may change from time to time without prior notice and at Canada Post’s sole discretion. It is the participants’ responsibility to regularly check these Terms and Conditions to determine if there have been changes made and to review such changes. If any change made is material to an entry or submission, Canada Post may, but is under no obligation to, contact the representative named in the submission to inform the entrant of the change.
Terms & conditions
The term of the Tales of Triumph Contest is from August 4, 2020 at 9:00.00 a.m. Eastern Time (ET) to December 31, 2021 at 11:59.59 p.m. (ET) (the “Term”).
Within this Term are six important periods of time or specific dates:
- General submission period (Round 1): From August 4, 2020, at 9:00.00 a.m. (ET) to August 26, 2020, at 11:59.59 p.m. (ET).
- Selected applicants notified on September 8, 2020.
- Selected application submission period (Round 2): From September 8, 2020, at 9:00.00 a.m. (ET) to September 18, 2020 at 11:59.59 p.m. (ET).
- Announcement of finalists: On or about October 15, 2020.
- Promotion of prize winners: Immediately following announcement on October 30, 2020, up to and including December 31, 2021(“Promotion Period”).
All submissions for the Tales of Triumph Contest must be in English or French.
The following must all be true during the Term in order for a company to be eligible for the Tales of Triumph Contest:
- the company must have a place of business located in Canada;
- the company must be a “small business” with less than five million dollars ($5,000,000 CDN) in annual gross sales*;
- the company must offer products or services for direct sale online or through a physical location in Canada to Canadian end users;
- the company is not a franchisee (operating or holding a franchise); and
- the company must be able to utilize the shipping and marketing credit prizes.
* The company cannot be a subsidiary of a domestic or international parent company, where the parent company has more than $5,000,000 CDN in gross annual sales.
A company is not required to be a Canada Post customer to be eligible for a prize; however, due to the nature of the prizes, a company is required to become a Canada Post customer to receive and utilize the prizes.
A company is not eligible for the Tales of Triumph Contest should its store, e-commerce site and/or its products or services (for sale online in Canada and sold or shipped to Canadian end users), without limitation, are:
- not in compliance with applicable privacy laws;
- non-mailable matter as described in the Canada Post Non-Mailable Matter Regulations, SOR/90-10;
- infringing upon the intellectual property rights, or defaming or invading publicity or privacy rights, of any third party, living or deceased; or
- promoting unlawful behaviour, profanity, nudity, or explicit sexuality; or be harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libellous; or be hatefully, racially, ethnically or otherwise offensive or objectionable.
All stores, e-commerce sites and/or products or services for sale that are submitted to the Tales of Triumph Contest must be consistent with Canada Post’s corporate image and be suitable for family audiences and for display and publication on national media sources such as television, newspapers, social media, and the Canada Post website (www.canadapost.ca), at the sole determination of Canada Post.
To enter and to be eligible to win, an authorized representative of a company must be a legal resident of Canada at the time of entry, who has reached the age of majority in the jurisdiction in which he/she resides and who is not an employee of Canada Post, its affiliated companies or agents, its respective advertising or promotional agencies, or a member of any such employee’s immediate family (regardless of where they live) or persons with whom they are domiciled (whether related to the employee or not). In these Terms and Conditions, “immediate family” includes mother, father, brothers, sisters, sons, daughters, partner or spouse.
All submissions are subject to review for eligibility. An internal Canada Post panel (“Pre-screening Committee”) may review submissions for eligibility. Submissions rejected by the Pre-screening Committee will be destroyed within thirty (30) days. Canada Post will not return any submissions.
An authorized representative of a company must access the application process found at www.canadapost.ca/talesoftriumph and follow the requisite electronic online submission process. No other method of entry will be accepted.
There is a two-step application process.
In Round 1, companies are required to answer a few short questions. When you click “Enter Now”, through the www.canadapost.ca/talesoftriumph website, the company will be directed to an external site to provide information about their business and complete the Round 1 questions.
Limit of one (1) entry per company. Any additional entries will be disqualified.
The Canada Post Pre-screening Committee will review submissions to ensure they meet the category criteria. Based on the established evaluation criteria, representation from entrants across Canada and diversity in business offerings, the Canada Post Pre-screening Committee will select eligible submissions to move to Round 2 of the application process. Successful companies will be contacted if they are eligible to move to Round 2.
In Round 2, companies are asked to answer more detailed questions and provide supporting material based on the particular category applied for. The Canada Post Pre-screening Committee will review the submissions from Round 2 and provide eligible submissions to an external panel of judges for evaluation.
An external panel of judges evaluates the submissions that meet the established criteria by category. Finalists and winners are selected by the external panel of judges.
No Changes to Any Submission:
No changes will be accepted for any submission once submitted.
The Judges and the Judging Period:
A panel of up to five (5) judges for the Tales of Triumph Contest is selected by Canada Post. Canada Post reserves the right to change the number of judges should a judge not be able to complete the review during the judging period or further judges are required to review the submissions based on a large volume of submissions. Judges will be recused in the event of a conflict of interest for any eligible submission and the remaining judges will evaluate the eligible submission. Judges will execute non-disclosure agreements to protect the confidential information in submissions.
Decisions Made by Canada Post Are Final:
The decisions by the judges and Canada Post with respect to all aspects of the Tales of Triumph Contest are final. All submissions are subject to verification for accuracy. Any submission that is false, misleading, late or in violation of these Terms and Conditions is void.
Notification of Finalists and Prize Winners:
On or about October 7, 2020, a representative of Canada Post will contact the representative named in the submission package by email and by telephone to inform an entrant that they are a potential finalist. To be declared a finalist, the entrant must complete a release package which will be conditional on the entrant's winning a Tale of Triumph Contest prize (“Release Form”) and this Release Form will, among other things, confirm compliance with these Terms and Conditions, acceptance of the prize as awarded, without substitution, and releasing Canada Post, its respective affiliated and related companies, advertising and promotional agencies, and shareholders, directors, officers, employees, agents, representatives, successors and assigns (collectively, the “Released Parties”) from any liability in connection with the Tales of Triumph Contest.
The Release Form must be returned by email to the email address provided by no later than October 14, 2020, by 4:00.00 p.m. (ET) or the submission for the Tales of Triumph Contest will be forfeited. Another entry may be selected until such time as the prizes are awarded to a selected entry or there are no more eligible entries, whichever comes first. Canada Post will not be responsible for failed attempts to contact a selected contestant.
The finalists will be announced publicly on or around October 15, 2020.
The prize winners will be selected from the list of finalists announced, and will be announced publicly on or around October 30, 2020.
The Categories for Submission:
Canada Post reserves the right to not award any category.
The following are the categories to which prizes will be awarded:
- Offline to Online
- Doing Good
- Weathered the Storm
A company is permitted to submit only one (1) entry in one of the following categories:
OFFLINE TO ONLINE
These businesses have shifted or adapted their business model. They’ve moved from brick and mortar to e-commerce, added new revenue streams, adjusted their marketing tactics, or transformed their business for the digital age. They’ve evolved to adjust for continued growth in light of dramatic and permanent shifts in the behaviours and expectations of their customers.
We’re recognizing businesses who know that doing good is good for business. They’ve gone above and beyond to help others and recent events have amplified their focus on the good. They may have changed their products or services, or developed new ones, because of COVID-19. These businesses pride themselves on supporting others, making their communities stronger, and investing in a better Canada.
WEATHERED THE STORM
These businesses are working day in and day out to keep the lights on, showing they have what it takes to persevere and overcome the challenges they face. They’re thinking two steps ahead and navigating whatever comes their way, with grit, determination, and heart. Throughout the pandemic, they’ve maintained their never quit attitude for their employees, customers, and community. They are forging through the trenches and coming out the other side.
For each of the three categories listed above, the panel of judges will select five (5) finalists (total of 15 finalists). From this list of finalists, the panel of judges will then select: one (1) finalist as the Grand Prize winner; and two (2) finalists as the Runner-Up winners for each of the three categories.
The prizes for the Canada Post Tales of Triumph Contest are:
- Grand Prize (total of 3 prizes available): Package worth up to $15,000 includes: $10,000 credit to be used towards the cost of postage for Canada Post Parcel and Smartmail MarketingTM services; marketing worth up to $2,000 through Canada Post digital channels and events; paid advertising up to $2,000; and a coaching session with one of the judges (valued at $1,000).
- Runner-Up Prize (total of 6 prizes available): Package worth up to $10,000 includes: $5,000 credit to be used towards the cost of postage for Canada Post Parcel and Smartmail MarketingTM services; marketing worth up to $2,000 through Canada Post digital channels and events; paid advertising up to $2,000; and a coaching session with one of the judges (valued at $1,000).
- Remaining finalists (total of 6 prizes available): Each finalist not selected as a Grand Prize or Runner-Up winner will receive a marketing package worth up to $2,000 through Canada Post digital channels and events.
Prizes – General:
Parcel shipping and Smartmail MarketingTM direct marketing credits will be applied to a customer’s account within forty-five (45) days of October 30, 2020, unless the prize winner is an existing Canada Post customer with a pre-existing debt, in which case there will be no credit applied to the customer’s account until the debt is fully paid. For greater certainty, an existing customer who wins a prize may not use an awarded credit to pay down or clear a pre-existing debt owed to Canada Post. All unused prizes expire on December 31, 2021, and winners are expected to use the allocated prizes before this end date or advise Canada Post accordingly. Prizes must be accepted as awarded without substitution and are not transferable or redeemable for cash. Canada Post reserves the right to substitute another prize or component of a prize of equal or greater value, without liability, in the event that a prize or any component of a prize cannot be awarded as described for any reason. Limit of one (1) prize per finalist. The odds of winning depend on the total number of eligible entries received.
All winners and all finalists will receive the following:
- Media exposure including website visibility, social media, and news releases announcing the finalists and winners.
- Exposure on Canada Post internal communication channels that reach more than 45,000 employees across Canada, including IntrapostTV visible in plants and depots and the Intrapost internal employee website, to which all employees have access.
- All prizes described are in Canadian currency.
Use of Trademarks and Logos During the Term:
As part of submissions to the Tales of Triumph Contest, entrants will be leveraging certain trademarks, such as brand names, logos or branded products. At the date and time of an entrant’s submission and up to December 31, 2021, inclusive, the entrants hereby grant to Canada Post a royalty-free, non-exclusive, revocable license to use the entrant’s intellectual property (IP) as may reasonably be required, including, for purposes related to the announcement of the finalists, for the Promotion Period, and to promote the winners of Canada Post Tales of Triumph Contest. Canada Post acknowledges and agrees that, except as expressly set out herein, it does not have and will not acquire any right, title or interest in or to any of an entrant’s IP.
At any time, Canada Post will request an entrant’s approval of advertising and promotional materials, outside of the announcement of the finalists, referencing or using the entrant’s name or any marks or any other intellectual property of the entrant (the “Request”). The Request will be sent to the entrant’s representative listed in the submission package. Because the Tales of Triumph Contest are run on a short, strict timeline, if an entrant does not respond to the Request within five (5) business days, the entrant will be deemed to have accepted the Request and Canada Post will proceed to use the advertising and/or promotional materials referenced in the Request during the Term.
Nothing in these Terms and Conditions grant an entrant any rights to use any Canada Post IP, including trademarks. Canada Post may allow the use of special Think SmallTM or Tales of Triumph trademark(s) under restrictive terms to finalists and winners.
Canada Post reserves the right to suspend or cancel the Tales of Triumph Contest at any time or should any cause beyond the control of Canada Post affect the administration, security or proper play of the Tales of Triumph Contest. Entrants who violates these Terms and Conditions, tamper with the operation of the Tales of Triumph Contest or engage in any conduct that is detrimental to Canada Post, the Tales of Triumph Contest or another entrant (determined by Canada Post in its sole discretion) are subject to disqualification. Canada Post reserves the right to reject entries from companies whose eligibility is in question or companies that have been disqualified or are otherwise ineligible to enter the Tales of Triumph Contest. If for any reason no entrants comply with these Terms and Conditions or there are no qualified or suitable entrants, as determined by Canada Post at its sole discretion, the Tales of Triumph Contest prizes will not be awarded.
The Tales of Triumph Contest is subject to all applicable federal, provincial and municipal laws and regulations.
CANADA POST SHALL NOT BE HELD RESPONSIBLE FOR ANY ACCIDENT, NEGLIGENCE, PRINTING, ADMINISTRATIVE OR OTHER ERRORS THAT MAY ARISE OR OCCUR IN CONNECTION WITH THE TALES OF TRIUMPH CONTEST. THIS EXCLUSION OF LIABILITY APPLIES NO MATTER WHAT KIND OF LOSS OR DAMAGE YOU EXPERIENCE.
THE ENTRANT AGREES TO INDEMNIFY AND HOLD CANADA POST HARMLESS FROM ANY CLAIM OR DEMAND, INCLUDING REASONABLE LEGAL FEES, MADE BY ANY THIRD PARTY DUE TO OR ARISING OUT OF THE ENTRANT’S BREACH OF THESE TERMS AND CONDITIONS, INCLUDING WITHOUT LIMITATION, THE ENTRANT’S VIOLATION OF ANY LAW OR THE RIGHTS OF A THIRD PARTY.
No responsibility will be taken by Canada Post for any failure of the Canada Post website or the Tales of Triumph Contest website or for any problems or technical malfunction of a telephone network or lines, computer online systems, servers, access providers, computer equipment, software, failure of any email, online, or Internet submission to be received by Canada Post on account of technical problems or traffic congestion on the Internet or at any website, or any combination thereof including any injury or damage to an entrant's or any other person's computer related to or resulting from playing or downloading any material with regards to the Tales of Triumph Contest. The sole determinant of time for the purposes of receipt of a valid submission will be the Canada Post server machine(s). All entries and submissions shall become the sole property of Canada Post and will not be acknowledged or returned. All submissions will be reviewed for compliance with these Terms and Conditions, though such review does not relieve entrants from responsibility for compliance with these Terms and Conditions. Canada Post reserves the right to review any submission at any time during the Term for compliance with these Terms and Conditions and to take such action as it deems appropriate, including removing any posted submissions.
In the event of a dispute regarding the identity of the person submitting an electronic submission, the submission will be deemed submitted by the “authorized account holder”; that is the person in whose name the Internet service is registered, provided that person meets all eligibility criteria set forth herein. “Authorized Holder” shall mean the natural person assigned to the email messaging address by an Internet service provider, online service provider, telephone company, mobile telephone service provider, or other organization (e.g., business, educational institution, etc.) that is responsible for assigning email messaging addresses for the domain associated with the submitted email message address.
Canada Post will monitor and audit the overall entry process. Canada Post reserves the right, at its sole discretion, to disqualify an entrant or anyone else who has tampered, or is suspected of tampering, with the entry.
The Authorized Holder of the account shall only be an individual who has the authority to represent the company and represents the accuracy of the information contained in the submission.
Submissions and Releases are the property of Canada Post and will not be returned to entrants. Submissions will be used for the administration of the Tales of Triumph Contest.
General Terms and Conditions Regarding the Website and Privacy Notice:
The terms and conditions for the Canada Post website apply to the Tales of Triumph Contest website and can be found here.
Privacy and Confidentiality:
The Canada Post Privacy Notice applies to the Tales of Triumph Contest and can be found here.
Subject to the exclusion described below, all information submitted by a company in its application for the Tales of Triumph Contest will be deemed Confidential Information.
For the purposes of the Tales of Triumph Contest, “Confidential Information” shall mean all data and information that is submitted pursuant to the Tales of Triumph Contest, regardless if they are deemed ineligible pursuant to a review by the judges. Although not specifically requested as part of the submission, Confidential Information shall include, but not be limited to, information relative to the current or proposed business plans of an entrant and financial information relating thereto, customer lists, information relating to the research, development, technology, marketing plans of the entrants or any subsidiary of the entrants, if applicable. If, after submissions are closed, Canada Post requests further information to be submitted in order to assist in the judging of a company’s application, this information that is disclosed subsequent to the original application submission will be included as Confidential Information.
Notwithstanding anything in these Terms and Conditions, Confidential Information does not include (a) any Confidential Information that enters the public domain other than through a breach of these Terms and Conditions; (b) any Confidential Information that is subsequently lawfully obtained by Canada Post from a third party or parties without restriction on disclosure and without a breach of these Terms and Conditions; (c) any Confidential Information that was known to Canada Post without restriction on disclosure prior to its initial disclosure by the other; and (d) the disclosure that is required pursuant to an order of a court, administrative tribunal or other body having the power to compel the production of Confidential Information. Canada Post will attempt to use non-Confidential Information when announcing, promoting and awarding a prize to finalists and winners. If Canada Post decides that Confidential Information would be relevant and/or necessary for the announcement, promotion and awarding of prizes of finalists and winners, Canada Post will seek express consent from an authorized representative of the entrant to use the Confidential Information from the entrants for the limited purpose of these Tales of Triumph Contest and such consent will not be unreasonably withheld.