Thrive in today’s e-commerce market and find success by thinking like an e-commerce leader!

Join Canada Post and our partners for an exciting virtual event this fall! You’ll hear from inspiring industry leaders and learn how to stand out, adapt your retail storefront, improve your e-commerce experience and better understand shopper behaviour in 2020 and beyond.

What to expect

  • Convenience - Experience an afternoon of unparalleled thought leadership from anywhere across Canada, in the comfort of your home or office, using a mobile device or laptop.
  • Hear from industry experts - Be inspired by industry leaders who have a finger on the pulse of all things e-commerce, retail, marketing and business.
  • Connect with experts and peers - Participate in live Q&A chats with like-minded individuals in the Networking Hub and connect with partners one-on-one in the Exhibition Hall.
  • Resources - Take home resources that expand on session topics. They’ll help you focus on what matters most and operate more effectively.

Event details

Date:
September 23, 2020
Time:
Time, by zone:
10 am to 12:30 pm PT
11 am to 1:30 pm MT
12 pm to 2:30 pm CT
1 pm to 3:30 pm ET
2 pm to 4:30 pm AT
2:30 pm to 5 pm Newfoundland
Location:
Virtual
Cost:
Free

Virtual Event: Think Like an E-commerce Leader Speakers

Prepare to be inspired by industry leaders who have a finger on the pulse of all things e-commerce, retail, marketing and business.

Krish Iyer

Krish Iyer

  • Head of Industry Relations
  • ShipStation

Krish is the Head of Industry Relations and Strategic Partnerships for ShipStation where he is focused on long-term relationships between e-commerce merchants and e-commerce marketplaces. A respected expert in cross border and marketplace e-commerce, Krish is often quoted in publications such as The Wall Street Journal, DC Velocity, Logistics Management, and Business News Daily. An industry leader with over 18 years of experience, Krish brings perspectives from FedEx, Pitney Bowes, Neopost and ShipStation.

The holiday season is almost here – are you ready?

What are consumers expecting from retailers heading into peak season? Will shopping habits formed in the first half of 2020 carry into the second? What can you do to minimize challenges and maximize your opportunities? Join Krish Iyer, Head of Industry Relations at ShipStation, and Luke Miszczyk, Director of e-Commerce Solutions & Integrations at Canada Post, for a riveting talk.

No matter how you look at it, this holiday season will be one for the record books. Now’s the time to show your customers that you’re listening.

This talk will share new shopper insights and tips that will help you plan and execute your holiday strategy like an e-commerce pro.

In this session, you will learn:

- How consumers are expecting to spend this holiday season.
- Top tips to consider for your holiday e-commerce strategy – hint: start early!
- How to prep your e-commerce operations to support increased demand.

Ian Rosen

Ian Rosen

  • Vice President, Digital & Strategy
  • Harry Rosen

Ian is responsible for extending relationships with customers onto digital channels and enhancing the shopping experience with technology (both online and in-store). He is also responsible for developing Harry Rosen’s corporate strategy to drive future growth.

Ian marks the third generation of Rosens to join the company his grandfather Harry started with his brother Lou in 1954 on Toronto’s Parliament Street. Prior to joining Harry Rosen, Ian was a Management Consultant at Bain & Company, based in Chicago, where he focused on Strategy, Retail and Digital projects for large multinational corporations. Prior to his time at Bain, Ian spent time on the Digital Strategy Team at Indigo, driving the growth of new digital ventures and supporting corporate strategy development.

Embracing e-commerce and building resilience – A Canadian story

It’s no accident that high-end, family-owned fashion retailer Harry Rosen is 66 years old. This proudly Canadian company has 17 stores in eight major Canadian markets and a prominent online presence.

Join us for a fireside chat with Ian Rosen, Vice President of Digital and Strategy at Harry Rosen, as he walks us through Harry’s inspirational business journey and how the company is finding its way through this ongoing retail evolution. At the heart of it all lies a personal approach to service, a guiding principle on how Harry Rosen’s does business - from online to offline.

You will hear firsthand how a valuable Canadian retail brand is:

- embracing e-commerce to fuel growth
- fine-tuning its approach to retail as its leadership charts a path forward

Virtual Event: Think Like an E-commerce Leader Schedule

Enjoy an afternoon packed with thought leadership, renowned Canadian speakers, topics that will lead to interesting discussions and networking with like-minded professionals in the e-commerce space.

Time
Details
1:00 pm to 1:05 pm

Welcome & introduction
Nadia Chegrinec | Director, Sales Enablement & Marketing Events at Canada Post
Lindley Graham | Director of Parcels & E-Commerce at Canada Post

1:05 pm to 1:15 pm

Opening remarks
John Reis | General Manager, Retail at Canada Post

1:15 pm to 1:45 pm

Reimagining the retail experience
Marc Fortin | President, RCC (Retail Council of Canada) Québec
Christian Bourque | Executive Vice President and Senior Partner at Léger
Jean-Philippe Gauthier | Head of Platforms & Digital Marketing Transformation at Google

1:45 pm to 2:15 pm

Breakout: The holiday season is almost here – are you ready?
Krish Iyer | Head of Industry Relations at ShipStation
Luke Miszczyk | Director E-Commerce Solutions & Integrations at Canada Post

Breakout: Global e-commerce: a world of opportunity
Bryan Sirois | Global Trade Director – Consumer at Export Development Canada
Annik Lefebvre | Business Development Manager at Canada Post

2:15 pm to 2:20 pm

Trivia & networking break

2:20 pm to 2:55 pm

The future of e-commerce in a post-pandemic world
Reilly Stephens | Director of Insights at Retail Prophet

2:55 pm to 3:25 pm

Embracing e-commerce and building resilience – A Canadian story
Ian Rosen | Vice President, Digital & Strategy at Harry Rosen
Tracey Quennell | General Manager, Central Sales at Canada Post

3:25 pm to 3:30 pm

Prize announcement & closing remarks
Nadia Chegrinec | Director, Sales Enablement & Marketing Events at Canada Post
Lindley Graham | Director of Parcels & e-commerce at Canada Post

3:30 pm to 3:45 pm

Networking