Licensed sellers ship confidently with us

    Canada Post has been safely and reliably shipping medical cannabis since 2013. We follow the laws and regulations of all levels of government, which oversee the sale and distribution in their respective provinces and territories.
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    Are you a licensed seller?

    To be a licensed seller, you must have a cannabis retail license and be authorized by your provincial government to sell recreational cannabis to consumers.

    It’s the licensed seller’s responsibility to ensure that shipments containing any regulated product comply with all applicable legislation.

    Why ship with Canada Post?

    Trusted and experienced partner

    We will work closely with you to provide guidance and best practices to ensure safe and quick delivery of your products, giving you access to reach all 16 million addresses across the country.

    Peace of mind through Proof of Age

    The Canada Post Proof of Age option ensures recipients of your products are of legal age to use them.

    Greater security through our retail network

    Leverage one of the largest retail networks in Canada by offering customers the choice to pick up their items from one of over 6,200 post office locations, where items are kept in secure locations until picked up.

    How to ship cannabis

    It’s your responsibility as a licensed seller to ensure shipments, including packaging and labelling, follow the governing laws and regulations. A trackable delivery service must be used, choose from PriorityTM or XpresspostTM for time-sensitive shipments or Expedited ParcelTM for a more economical option.

    Mandatory shipping requirements

    Licensed sellers must adhere to the following delivery features when shipping cannabis.


    Packaging

    Packages must meet the federal government guidelines and Canada Post requirements by remaining secure and tamper resistant, anonymous, odour proof and meet the weight requirement.

    To ensure that your shipment remains in the delivery network, it must not be identifiable as cannabis, emit a strong odour due to improper packaging or have branding on the outer packaging.

    Tracking

    Both you and your customer can track a shipment using the package tracking number. Get email notifications or use our mobile app to get updates.

    Proof of age

    Proof of Age is verified by the delivery agent for every shipment we deliver. If the receiver appears to be 25 years of age or less, government issued identification will be requested to verify age. A signature and name will be recorded at delivery with every shipment.

    How to report delivery issues

    If your shipment hasn’t been received by the recipient, open a service ticket.
    Open a service ticket