Access to Information and Privacy Requests/Proactive Disclosure

    Possible delays in treating your request

    Canada Post’s ability to respond to requests and meet its proactive disclosure requirements within the timelines mandated by the Access to Information Act and the Privacy Act may be affected by its current operational pressures due to the exceptional measures put in place to curb the spread of COVID-19 and protect the health and safety of Canadians.

    Canada Post will continue to receive and process requests from our employees and the public, as mandated under the Access to Information Act and the Privacy Act. We will continue to make all reasonable efforts to respond to requests and to meet the timelines for proactive disclosure of information in accordance with our obligations and operational realities.

    Thank you in advance for your patience and understanding during this period as we all navigate these unprecedented challenges.

    Request access to information on our corporation

    The Access to Information Act gives individual Canadians and Canadian businesses a right to access government records. Find out how to make an information request or view older requests on Canada Post.

    Getting information on Canada Post

    Searchable online file folder

    Who can make a request for information?

    The Access to Information Act (ATIA) allows Canadian citizens, individuals who are present in Canada but who are not Canadian citizens or permanent residents within the meaning of the Immigration and Refugee Protection Act and corporations that are present in Canada to request access to Canada Post records.

    Papers in a file folder

    Information you can request

    Info Source is a series of publications containing information about all Government of Canada departments, its organization and information holdings including those of Crown Corporations such as Canada Post. This tool enables members of the public to exercise their rights under the ATIA and the federal Privacy Act.

    View Info Source

    How to make a request for information

    Submit a new request

    1. Complete form
      Download and complete the Access to Information Request form.
    2. Include application fee
      Each request must include a $5.00 application fee by cheque or money order payable to Canada Post Corporation.
    3. Mail form and fee to:
      Access to Information Directorate
      Canada Post Corporation
      2701 Riverside Drive Suite N1180
      OTTAWA ON K1A 0B1

    Transparency in our corporate spending


    Access leadership expenses

    You can view and download all current Board of Directors’ and senior management's travel and hospitality expenses.

    View travel and hospitality expenses

    Learn more about accessing information

    If you have further questions or comments please contact the Access to Information Directorate.

    Toll free: 1 (866) 913-2473

    Fax: (613) 734-6660