Frequently asked questions

    • Are parcel deliveries delayed now, and if so, why?
       
    • What is happening with "signature" items that normally require the recipient to sign for them, confirming receipt?
       
    • Is it safe to handle mail and parcels?
       
    • Are post offices still open? What are you doing to help keep people safe?
       
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    Delivery and workplace updates

    Delivery service alerts

    Get the latest information on delivery interruptions that may be affecting your neighbourhood and international shipments.

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    Find a post office location

    Postal outlets are operating, however hours and service availability may be impacted due to the COVID-19 situation.

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    Employee updates

    Access employee specific information and workplace updates.

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    Business mail delivery

    Submit a service ticket to resume mail and package deliveries to your reopening business.

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    Latest updates

    Posted in: COVID-19 public updates

    Canada Post asks Canadians to shop early this holiday season

    Posted in: COVID-19 public updates

    Canada Post has released a new video message to Canadians, asking them to please shop early this holiday season.

    Read more

    Posted in: COVID-19 public updates

    Canada Post preparing to safely deliver this holiday season with significant parcel volumes expected

    Posted in: COVID-19 public updates

    In a year where Canadians shifted much of their shopping online in response to COVID-19, Canada Post is planning for a Christmas season like no other. The rapid escalation in demand for parcel delivery is expected to continue into the holiday season and beyond as more Canadians plan to do their shopping online.

    Read more

    Posted in: COVID-19 public updates

    Second case of COVID-19 confirmed at Canada Post’s Streetsville Post Office, Mississauga

    Posted in: COVID-19 public updates

    On Wednesday, September 16, Canada Post was notified that an employee tested positive for COVID-19 at the Streetsville Post Office, at 224 Queen Street South, Mississauga. This employee’s last day of work was Friday, September 11.

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