COVID-19 latest updates

    We’re working hard to stay safe and deliver your holiday mail and parcels. Check out our service updates below.

    Go to updates

    Frequently asked questions

    • What is happening with "signature" items that normally require the recipient to sign for them, confirming receipt?
    • Is it safe to handle mail and parcels?
    • Are post offices still open?
    • What are you doing to keep people safe? Do I have to wear a mask to enter a post office?
    Read more frequently asked questions

    Delivery and workplace updates

    Delivery service alerts

    Get the latest information on delivery interruptions that may be affecting your neighbourhood and international shipments.

    View service alerts

    Holiday delivery info

    View Information on sending holiday packages and cards within Canada and Internationally.

    Plan holiday sending

    Employee updates

    Access employee specific information and workplace updates.

    I'm an employee

    Business mail delivery

    Submit a service ticket to resume mail and package deliveries to your reopening business.

    Create service ticket

    Latest updates

    Posted in: COVID-19 public updates

    Canada Post adjusts holiday parcel shipping deadlines in response to unprecedented demand

    Posted in: COVID-19 public updates

    As Canada Post responds to the full impact of the changes Canadians are making in response to safety and travel restrictions, we are working hard to safely deliver the pre-Christmas surge.

    Read more

    Posted in: COVID-19 public updates

    Canada Post seeing unprecedented demand for shipping, supplies and stamps at the post office as Canadians connect through the mail this holiday season

    Posted in: COVID-19 public updates

    Canada Post is experiencing an unprecedented number of transactions at post offices across the country as Canadians look to safely connect with loved ones through the mail this holiday season.

    Read more

    Posted in: COVID-19 public updates

    Canada Post begins countdown to Christmas as holiday parcel volumes ramp up

    Posted in: COVID-19 public updates

    In the final days before the calendar turned to December, Canada Post delivered almost 3 million parcels across the country. That includes approximately 2.1 million parcels delivered on Monday, November 30, 2020 after a weekend with approximately 800 thousand parcel deliveries. As Canada's parcel delivery leader, we've fully implemented plans to scale up and stay safe while responding to the expected heavy holiday parcel volumes.

    Read more

    Get in touch with us


    Our customer service representatives are available to provide support 7 days a week.

    Chat is available:
    Monday to Friday, 7 am to 11 pm ET
    Saturday and Sunday, 9 am to 9 pm ET

    Support and contact information

    Access support for your Canada Post services as well as phone and mailing information.

    Go to support