News releases

To continue operating during COVID-19, small businesses across Canada were forced to transform. Canada Post is launching the Small Business Tales of Triumph Contest to celebrate those local, small businesses that adapted to extraordinary times in extraordinary ways.

With COVID-related restrictions easing across the country, businesses are reopening and fewer Canadians are at home during the day. As a result, we are entering a new phase in our efforts to ensure the safety of our people and our customers while providing an essential service. These efforts will involve carefully phasing out some of the changes we made, while modifying or keeping other changes.

As a result of COVID-19, the 2020 Canada Post E-commerce Innovation Awards are cancelled.

Canadians should anticipate parcel delays for the foreseeable future, even as Canada Post delivers at record levels. As Canadians continue to ramp up and diversify their online shopping, Canada Post is responding to unprecedented parcel volumes while maintaining important physical distancing measures in all our facilities. Processing record parcel volumes in plants that were never designed to keep people two metres apart takes more time.

OTTAWA – Canada Post recorded a loss before tax of $66 million in the first quarter of 2020, as continued growth in Parcels revenue and volumes was not enough to offset increased costs. Ongoing declines in Transaction Mail and Direct Marketing also contributed to the loss.

Canada Post is reporting a loss before tax of $153 million for 2019. While it remains the country’s leader in e-commerce delivery, its Parcels business grew at a slower pace in 2019 as the competition in e-commerce delivery intensified.