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    Parcel delays to continue as Canada Post delivers at record levels

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    Canadians should anticipate parcel delays for the foreseeable future, even as Canada Post delivers at record levels. As Canadians continue to ramp up and diversify their online shopping, Canada Post is responding to unprecedented parcel volumes while maintaining important physical distancing measures in all our facilities. Processing record parcel volumes in plants that were never designed to keep people two metres apart takes more time.

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    Christmas-level parcel volumes resulting in delays as Canada Post continues to deliver

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    OTTAWA – With many Canadians isolating at home and shopping more online, Canada Post is now processing and delivering parcels at levels only experienced during the busiest weeks of the Christmas season. We are working hard to respond in a responsible manner, putting the safety of our people, and the communities we serve, first.

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    Update on our service and commitment to safety

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    Canada Post is proud to continue providing an essential service to Canadians as everyone does their part to stop the spread of the virus. Our top priority from the start has been to ensure we are doing everything possible to keep our people, and the communities we serve, safe. That has meant implementing significant changes right across our operations, following the guidance of national and local public health authorities.

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    A reminder from Canada Post

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    As we continue to serve Canadians across the country during this challenging time, we are also seeking your assistance to help keep our employees safe.

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    Important Changes to Canada's Postal Service

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    OTTAWA - Canada Post understands the important role the postal service plays and is committed to serving Canadians while taking action to keep our people and our communities safe. To do so effectively in these challenging times, we will continue to review and quickly adapt our approach with health and safety as our primary goal.

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    An update from Doug Ettinger on Canada Post’s response to COVID-19

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    To say we are living in a time of unprecedented change has become an understatement in just the last few days. It’s an anxious time for all Canadians as the way we interact, work, shop and do almost everything else has been dramatically altered.

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