February 18, 2021

Posted in News Releases

Processing at Gateway facility in Mississauga returns to normal

February 18, 2021

Posted in News Releases

Processing has now returned to normal at our Gateway facility in Mississauga, Ont. We have been operating our full schedule since Sunday, February 7, when shift 3 employees at Gateway East safely returned to work.

Since the beginning of the pandemic, we have advised customers that important safety measures in all facets of our operations, combined with continued heavy parcel volumes, may result in delays. While we continue to strive for timely delivery, delivery guarantees were suspended last March due to the pandemic and remain suspended. As well, international items may experience delays due to international logistics limitations during the global response to the pandemic.

We continue to work closely with public health officials across the country and follow their direction to ensure we are taking the necessary precautions to keep our people and customers safe.

Customers can track their item and check the latest shipping status at canadapost.ca or through our mobile app. Our call centre agents will not have any further information. Check here for regular updates.

Thank you for your patience as we continue to prioritize the safety of our employees and the communities we serve.

Tagged covid-19