Help us improve our tools to suit your needs

Sign up to become a participant and we may contact you to be a part of a research study to learn about your experiences with our tools and services.

Register as a participant

Impact to the tools you use

Learning about how you interact with Canada Post enables us to find ways to serve our customers better. Your insights drive the improvements we are always looking to bring to our tools and services.

What happens after you sign up

  • Submit your email address and let us know the Canada Post online tools or services you have used.
  • When a study begins you may receive an email with an invitation to complete a screening survey to assess your eligibility for the particular survey. Our research team may reach out to previous study participants directly if they match the criteria for a new study.
  • We conduct a variety of different studies including focus groups, surveys and interviews.
  • Compensation is provided for completed participation in research studies and is based on study requirements and duration.

How we keep your information private

Your privacy is very important to us. Information collected through research activities is subject to our privacy policy.