Going away? We’ll keep your mail safe and secure

    Hold Mail service temporarily stops mail delivery at your address when you’re not there to receive it. We’ll deliver your mail the next business day after your service ends.

    Buy Hold MailSign in to manage

    Why use Hold Mail

    Mail is safe

    Whether you’re on vacation or away for home renovations, we’ll hold your mail in a secure Canada Post facility.

    Handle temporary business closures

    Ideal for schools, seasonal businesses and home-based offices that regularly shut down. Mail stays private.

    Easy to buy and manage

    Online or at the post office, in a few short steps. Back early? Cancel your service to resume delivery.

    Here’s what we don’t hold

    • Parcels (for example XpresspostTM or Regular ParcelTM)
    • Prepaid envelopes
    • Newspapers and flyers delivered by other parties
    If you’re expecting parcel deliveries you must advise the sender(s) of your new address, even when you have the Hold Mail service in place.

    How much does it cost?

    Whether you’re purchasing for business or home delivery, your mail is safely held by us and delivered when you return.


    Buy residential Hold Mail for up to 4 people at the same home address. You can’t include a business name in your residential request (it’s only for individuals). Service typically begins 3 business days after you place your order.

    $21 for up to 2 weeks per household*
    + each additional week is $10.50


    Buy business Hold Mail when you’re away from your business location. Businesses can include the names of up to 4 people at the same address. Service typically begins 3 business days after you place your order. 
    $43 for up to 1 week
    + each additional weekday is $8.60

    What you need to get started

    Whether you purchase Hold Mail online or at the post office, you’ll need a government-issued photo identification and proof of authorization if you’re ordering on behalf of another person.

    Buy online

    1. Enter your address and identification information.
    2. Choose the hold start and end dates. 
    3. Pay with your credit card.
    Buy Hold Mail