Going away? We’ll keep your mail safe and secure

    Hold Mail service temporarily stops mail delivery at your address when you’re not there to receive it. Your mail is safely stored at a Canada Post facility and ready for pickup when you return.

    Buy Hold Mail

    Why use Hold Mail

    Mail is safe

    Whether you’re on vacation or away for home renovations, we’ll hold your mail in a secure Canada Post facility.

    Handle temporary business closures

    Ideal for schools, seasonal businesses and home-based offices that regularly shut down. Mail stays private.

    Easy to buy and manage

    Online or at the post office, in a few short steps. Back early? Cancel your service to resume delivery.

    Here’s what we don’t hold

    • Parcels (for example XpresspostTM or Regular ParcelTM)
    • Prepaid envelopes
    • Newspapers and flyers delivered by other parties
    • Personal mail delivered to a business/institution such as an office building, a hospital or a hotel 
    • Mail received at a shared postal address (i.e when the same address is used by more than two businesses)
    • Mail through a privately administered mailbox company
    If you’re expecting parcel deliveries you must inform the sender(s) of your new address, even when you have the Hold Mail service in place. For more details, please read the terms and conditions of the service.

    How much does it cost?

    Whether you’re purchasing for business or home delivery, your mail is safely held by us and delivered when you return.

    Residential

    Buy residential Hold Mail to suspend mail delivery at your home address. Individuals can include up to four names at the same location in the base fee; with option to include up to four additional names, for a fee. You can’t include a business name in your residential request (it’s only for individuals). Service typically begins 3 business days after you place your order.


    $20 for up to 2 weeks per household *
    Each additional week is $10
    Each additional name is $3.00 (at time of purchase online)

    Business

    Buy business Hold Mail when you’re away from your business location. Businesses can include up to two business names and up to two individual names at the same location in the base fee; with option to include up to four additional individual names, for a fee. Service typically begins 3 business days after you place your order.


    $41 for up to 1 week*
    Each additional week is $8.20
    Each additional individual name is $3.00 (at time of purchase online)

    What you need to get started

    Whether you purchase Hold Mail online or at the post office, you’ll need a government-issued photo identification and proof of authorization if you’re ordering on behalf of another person.

    Buy online

    1. Enter your address and identification information.
    2. Choose the length of service. 
    3. Pay with your credit card or on account.
    Buy Hold Mail