Support

Everything you need to know about discounts, rates and pricing for your small business.

Your questions answered about your new Solutions for Small Business account. Create an online profile and find your shipping and marketing discount information.

Answers to your questions about transitioning from a Canada Post agreement to a Solutions for Small business account.

Pay your commercial account in 1 of 4 ways: directly from your bank account, by credit card, online banking or by cheque.

Supplier Account is a new way for meter customers to pay for parcel shipments with Canada Post’s Electronic Shipping Tools (EST) or other approved supplier shipping platforms.

Find out how to get a refund for your spoiled meter impressions. Find out where to return the meter impressions, and the fee involved.

Sign in to our website to find out your Savings Level, your order history for the last quarter and how close you are to reaching the next Savings Level.

Commercial customers, after you sign a contract, create your online profile, username and password and use our online shipping tools and services.

Get your account balance, transaction history and more when you sign in to Manage My Accounts. If you need more help, use this form to contact us.