Frequently Asked Questions

    As the situation caused by the coronavirus (COVID-19) quickly evolves, we want to assure you that all of us at Canada Post are doing everything we can to keep our employees, customers and the communities we serve safe.

    Credit card consent agreement

    Read the Canada Post Corporation credit card consent agreement. This online agreement explains why we collect credentials from you and how we use them to process payment.

    Package Redirection FAQs

    Get information on Package Redirection online. Find out about redirection costs and package eligibility.